Casino.com is a much sought after domain name that clearly conveys what the website is about. The site name might not win an award for originality but you are probably more concerned about games’ fairness, security, game suppliers, and payout percentages, in which case you should keep reading.
One thing before you jump to the next section. We would like to highlight that casino.com is a legitimate, trustworthy online gambling hub. However, like any other large online casino, it did not manage to meet the expectations of each and every customer. As a result, you may stumble upon some hostile reviews that show it in a bad light.
Casino.com is a far cry from being a scam site but it does have its weak spots. Without further ado, let’s weigh the pros and cons of being a casino.com customer.
Match Deposit Bonus of up to $1000 + 200 Free Spins
Casino.com bonuses are just decent. They are realistic, for lack of a better word. There are not sugar-coated $5000 welcome bonuses that come with 99x wagering requirement and for that, we are thankful.
Casino.com greets its new players with a welcome bonus package of up to $1000 + 200 free spins playable on the Age of the Gods slot series. The package is valid for the first four deposits you make. The qualifying deposit for each of the bonuses is $20.
Once you make a deposit, you will be prompted either to claim the welcome bonus or skip it and play with your own funds. If you claim it, you will have to meet a 40x wagering requirement within 30 days.
As for the free spins, you will receive 40 of them immediately. The remaining 160 are granted in batches of 20 over 8 consecutive days. The max bet when using the free spins is 0.10-0.20 depending on the number of lines. The winnings come with a 20x wagering attached. The max winnings conversion is $100.
Two for Tuesdays Bonus
Mansion-run casinos are known as “Playtech casinos” and casino.com is not an exception.
If you deposit at least $20 on Tuesday and wager it 3 times, you get a $5 bonus + 20 free spins on selected Playtech slots.
The max bet when using the free spins is 0.4 and a max winnings conversion of $50. You have 30 days to clear the bonus wagering. Meanwhile, if your balance drops below $0.5, the remaining amount will be redeemed to you.
Happy Hour for Blackjack Players
Every Tuesday, Wednesday and Thursday players who make a deposit between 8pm and 10pm, have the chance to win up to $5000 by playing live blackjack. If you are dealt a Gold Card you receive 100% of your initial stake for that hand.
Last but not least, Pragmatic’s drops and wins tournaments take place on a regular basis.
*The welcome bonus package varies slightly from country to country, but the requirements for releasing the finds are the same. However, the bonus for UK players is different due to the tough regulations operators need to comply with.
**Keep in mind that in general, slots, keno, and bingo have a 100% contribution to meeting the wagering requirements, while table games contribute 50% at best.
The other thing worthy of mentioning is the payment method you use for making a deposit. Players who make a deposit via Skrill or Neteller are usually not allowed to claim a welcome bonus. Casinos encourage players to use their credit/ debit cards for deposits to accelerate the verification process when it comes to withdrawing funds.
Apart from the welcome bonus, there are also different promotions for every day of the week. Depending on your activity, you may also receive random emails containing personalised promotions such as superspins or bonus credit.
Casino.com has a lifetime VIP loyalty scheme. Every deposit takes you one step closer to becoming a VIP member.
Once you meet the above requirements, you will receive an invitation to join the VIP club. By the way, you might be interested in checking out our high rollers guide to make sure you are aware of all essential details.
Sadly, residents of Belgium, Denmark and the Netherlands are not allowed to become casino.com VIP members.
The table games section hosts Premium Roulette, Perfect Blackjack, Cashback Blackjack, Penny Roulette, 3 Card Brag, Blackjack Switch, craps, video poker, Baccarat, Casino Hold’em, Stravaganza andat least 50 other variations.
If you want to experience the thrill of playing against a real dealer, visit the live casino section where you will find more than 30 variations of your favourite table games. No matter if you are a casual player or a high roller, you will surely find a table offering stakes you are comfortable with. Football Roulette, Spin a Win, Amber Blackjack, Soho Blackjack, Prestige Roulette are just a few of the titles that await you.
The Bingo and Keno titles are scarce, though.
Slots to try for a demo play or real money at Casino.com
Casino.com is mainly a Playtech casino, but Playtech is not the sole game supplier. Casino.com lends games from Red Tiger, BluePrint, Netent, IGT, Realistic, Eyecon, iSoftBet, Microgaming, Play’nGO, Pragmatic Play, Skywind.
The deposits and withdrawals policy cannot get any clearer. Casino.com accepts a wide range of payment methods including VISA, Maestro, MasterCard, Delta, PayPal, Boku, Skrill, paysafe, Neteller, SOFORT, bank transfer, ecopayZ, instant banking, Neosurf, entropay, iDebit. The minimum deposit is $20 for most payment methods, except for Paypal, Skrill, paysafe($10), Boku (£5). Depenidng on the payment method, the minimum deposit is $10-$25. The max amount you can deposit in one transaction is in the range $300 for paysafecard to $50,000 for Skrill and Neteller.
Withdrawals are made to the payment method you used for depositing. If, for one reason or another, that’s not possible, you will have to opt for a bank transfer.
Withdrawals are fast and processed in accordance with your level. Withdrawals of Bronze level players are processed within 72 hours. VIP players receive their winnings within 24 hours.
If you score a massive win, please allow a few more days for the transaction to complete.
You cannot choose your currency upon registration. All your transactions will be processed in the currency of the country you register from.
Update:As of April 14th, 2020, the UKGC prohibited the use of credit cards for online casino deposits as well as the credit card gambling through e-wallets. Still, UK-based players have plenty of other options available, including VISA/ Mastercard debit cards and prepaid cards.
Casino.com holds a license issued by the Gibraltar Gambling Commissioner. It has also acquired a UKGC license thus securing itself the right to operate on the UK online gambling market.
Speaking of security, the casino.com website has a valid SSL certificate meaning that your passwords, credit card numbers, phone number and home address are heavily encrypted. Remember that a casino.com representative would never ask you for your password. Casino.com would never send you a suspicious email containing a link that redirects you to a page where you have to enter your online banking credentials.
14+ years online
OwnerMansion Europe Holdings Ltd. / Onisac Ltd.
Certified by Gibraltar Gambling Commissioner, UKGC
The customer support is available round the clock and judging from our experience, the customer care agents are friendly and competent at both general and account-related matters. You can get in touch with them via phone or email. Only registered customers have access to the live chat option.
Online Chat 24/7
Email support 24/7
Languages1 Only English
Casino.com is an easy to navigate site. All information you may need for trouble-free gameplay is to be found at the top left corner of your screen. The account-related settings are on the right.
You can play casino.com games in your mobile browser.
Alternatively, you can download a native app and enjoy a seamless gambling experience on the go. However, the apps are not available in all Google Play/ Apple stores.
The bottom line
It’s been five years since we heard of casino.com. It seems that it hasn’t stayed idle during these years and pushed to consolidate its positions on the saturated online gambling market.
It works with industry leaders to deliver the best possible mobile and desktop gambling experience, it is licensed by strict regulators that can give you a hand in case of a dispute, and last but not least, the absence of vague explanations on the T&C page, makes us believe that casino.com is committed to maintaining a loyal player base and attract new players by offering transparency and fair gameplay.
Pettie is really passionate about delivering the best reviews in an easy to understand language & way.
When you load the casino.com site, you will see a green “Join” button at the top right corner of your screen. When you click on it, a window will appear and you will be prompted to enter your email and choose a casino.com password.
When you fill all required fields and click on “Next” you will have to enter some additional information and choose your country of residence from a drop-down menu.
If the country you reside in is not on the list, you’d better don’t bother to continue with the registration as sooner or later, the casino officials will figure out that you are playing from a restricted jurisdiction, and your account will be closed.
casino.com and all Mansion casinos are known as appealing online gambling spots for Playtech fans. So, it comes as no surprise that at the time of writing, casino.com offers a 100% match deposit bonus + free spins on selected Playtech slots.
At casino.com you will find roughly 30 live dealer tables and enjoy Roulette, Blackjack, Poker, and Baccarat from the comfort of your home.
Yes, there is a mobile casino.com app, but it is not available in all app stores. However, you can enjoy your favourite games directly in your mobile browser as long as you have stable Internet connection.
No, casino.com is a fully-fledged casino that requires you to open an account and verify your identity. In reward, you get no deposit free spins bonus credited to your account as soon as you complete the registration form.
Casino.com Verification Documents
You will be required to submit an ID/ passport/ driver’s license, a copy of a recent utility bill, a credit card or a bank statement. Depending on the country you live in, you might need to send these documents either before your first withdrawal or immediately after opening an account. Upon casino’s discretion, additional documents might be required as well.
It takes no more than 72 hours to have your withdrawal request approved or rejected.
Promotions at casino.com
The promotions page might not be packed to the brim with offers, but the available ones have sensible wagering requirements. Once again, we remind you that the bonuses vary from country to country and residents of some countries are not eligible for claiming the bonuses, but if you live in a country where a welcome bonus is available, you can claim a 100% match deposit bonus + free spins.
The weekly and monthly withdrawal limits depend on your VIP status. The max amount you can cash out in one transaction depends on the payment method chosen.
casino.com is one of the industry pioneers and you may rest assured it provides safety and premium game selection. It is a pity that UK players cannot take a full advantage of the bonuses and game features, but if you live in a country with more liberal gambling laws, casino.com is a top choice.
Compare Casino.com whith 2 of the most popular casinos