Casino.com is a much sought after domain name that clearly conveys what the website is about. The site name might not win an award for originality but you are probably more concerned about games’ fairness, security, game suppliers, and payout percentages, in which case you should keep reading. One thing before you jump to the next section. We would like to highlight that casino.com is a legitimate, trustworthy online gambling hub. However, like any other large online casino, it did not manage to meet the expectations of each and every customer. As a result, you may stumble upon some hostile reviews that show it in a bad light. Casino.com is a far cry from being a scam site but it does have its weak spots. Without further ado, let’s weigh the pros and cons of being a casino.com customer.
Casino.com is an easy to navigate site. All information you may need for trouble-free gameplay is to be found at the top left corner of your screen. The account-related settings are on the right.
20 Free Spins Upon Sign-up; 100% Match Deposit Bonus + 160 Bonus Spins on Selected Slots
Casino.com bonuses are just decent. They are realistic, for lack of a better word. There are not sugar-coated $500 welcome bonuses that come with 99x wagering requirement and for that, we are thankful.
As soon as you open your account, you will be granted 20 spins on selected slots. If you make a deposit of at least £20, you are eligible for claiming a 100% welcome bonus of up to £100 and 160 additional spins. The spins will be granted in batches of 20 for eight consecutive days.
To release the welcome bonus money, you need to meet a 40x wagering requirement. Although it is a bit on the higher side, it is not impossible to clear.
To release the free spins bonus, you need to meet a 20x rollover requirement.
Keep in mind that in general, slots, keno, and bingo have a 100% contribution to meeting the wagering requirements, while table games contribute 50% at best. The other thing worthy of mentioning is the payment method you use for making a deposit. Players who make a deposit via Skrill or Neteller are usually not allowed to claim a welcome bonus. Casinos encourage players to use their credit/ debit cards for deposits to accelerate the verification process when it comes to withdrawing funds.
Apart from the welcome bonus, there are also different promotions for every day of the week. Depending on your activity, you may also receive random emails containing personalised promotions such as superspins or bonus credit.
Casino.com has a lifetime VIP loyalty scheme. Every deposit takes you one step closer to becoming a VIP member.
Once you meet the above requirements, you will receive an invitation to join the VIP club. By the way, you might be interested in checking out our high rollers guide to make sure you are aware of all essential details.
Sadly, residents of Belgium, Denmark and the Netherlands are not allowed to become casino.com VIP members.
The table games section hosts Premium Roulette, Perfect Blackjack, Cashback Blackjack, Penny Roulette, 3 Card Brag, Blackjack Switch, craps, video poker, Baccarat, Casino Hold’em, Stravaganza andat least 50 other variations.
If you want to experience the thrill of playing against a real dealer, visit the live casino section where you will find more than 30 variations of your favourite table games. No matter if you are a casual player or a high roller, you will surely find a table offering stakes you are comfortable with. Football Roulette, Spin a Win, Amber Blackjack, Soho Blackjack, Prestige Roulette are just a few of the titles that await you.
The Bingo and Keno titles are scarce, though. There are just one Bingo and one Keno game at casino.com.
All games are available to play in your browser, but if you wish, you can also download a casino client.
1,6GHz CPU Dual Core
1GB of RAM or higher
16MB Video Card (1280×800 or higher resolution, 16-bit color)
At least 3GB of free space on the hard drive
Microsoft Windows XP SP2 or newer
Network Bandwidth of 512Kbit/s (for Live Games)
Flash Player 11.3 or newer installed into Internet Explorer
2.5GHz CPU or higher
2GB of RAM or higher
At least 3GB of free disk space
2GB ATI Radeon HD 3300
Microsoft Windows 7 32Bit
Network Bandwidth of 750Kbit/s (for Live Games)
Latest version of Flash Player installed into Internet Explorer
Slots to try for a demo play or real money at Casino.com
Casino.com is mainly a Playtech casino, but Playtech is not the sole game supplier. Casino.com lends games from Red Tiger, BluePrint, Netent, IGT, Realistic. The live casino section is powered by Playtech, too.
The deposits and withdrawals policy cannot get any clearer. Casino.com accepts a wide range of payment methods including VISA, Maestro, MasterCard, Delta, PayPal, Boku, Skrill, paysafe, Neteller, SOFORT, bank transfer, ecopayZ, instant banking, Neosurf, entropay, iDebit. The minimum deposit is £20 for most payment methods, except for Paypal, Skrill, paysafe(£10), Boku (£5). Depending on the payment method chosen, the maximum deposit is in the range between £30 and £35,000.
Withdrawals are made to the payment method you used for depositing. If, for one reason or another, that’s not possible, you will have to opt for a bank transfer.
Withdrawals are fast and processed in accordance with your level. Withdrawals of Bronze level players are processed within 72 hours. VIP players receive their winnings within 24 hours.
If you score a massive win, please allow a few more days for the transaction to complete.
You cannot choose your currency upon registration. All your transactions will be processed in the currency of the country you register from.
Update:As of April 14th, 2020, the UKGC prohibited the use of credit cards for online casino deposits as well as the credit card gambling through e-wallets. Still, UK-based players have plenty of other options available, including VISA/ Mastercard debit cards and prepaid cards.
Depending on game played
* Depending on currency
Depending on your VIP level
Security, Regulation, and Licensing
Casino.com holds a license issued by the Gibraltar Gambling Commissioner. It has also acquired a UKGC license thus securing itself the right to operate on the UK online gambling market.
Speaking of security, the casino.com website has a valid SSL certificate meaning that your passwords, credit card numbers, phone number and home address are heavily encrypted. Remember that a casino.com representative would never ask you for your password. Casino.com would never send you a suspicious email containing a link that redirects you to a page where you have to enter your online banking credentials.
12+ years online
Mansion Europe Holdings Ltd. / Onisac Ltd.
Gibraltar Gambling Commissioner, UKGC
9.8 / 10
The customer support is available round the clock and judging from our experience, the customer care agents are friendly and competent at both general and account-related matters. You can get in touch with them via phone or email. Only registered customers have access to the live chat option.
You can play casino.com games in your mobile browser, but keep in mind that the mobile version features fewer titles than the desktop one. If you load casino.com site in your mobile browser, you will have approximately 100 slots, 10 table game variations, and less than 10 live casino games readily available.
Alternatively, you can also download a native app and enjoy a seamless gambling experience on the go.
The bottom line
It’s been five years since we heard of casino.com. It seems that it hasn’t stayed idle during these years and pushed to consolidate its positions on the saturated online gambling market. It works with industry pioneers to deliver the best possible mobile and desktop gambling experience, it is licensed by strict regulators that can give you a hand in case of a dispute, and last but not least, the absence of vague explanations on the T&C page, makes us believe that casino.com is committed to maintaining a loyal player base and attract new players by offering transparency and fair gameplay.
When you load the casino.com site, you will see a green “Join” button at the top right corner of your screen. When you click on it, a window will appear and you will be prompted to enter your email and choose a casino.com password. When you fil all required fields and click on “Next” you will have to enter some additional information and choose your country of residence from a drop-down menu. If the country you reside in is not on the list, you’d better don’t bother to continue with the registration as sooner or later, the casino officials will figure out that you are playing from a restricted jurisdiction, and your account will be closed.
casino.com and all Mansion casinos are known as appealing online gambling spots for Playtech fans. So, it comes as no surprise that at the time of writing, casino.com offers no deposit free spins on selected Playtech slots. There is also a match deposit bonus of up to £400 + 180 free spins.
At casino.com you will find roughly 30 live dealer tables and enjoy Roulette, Blackjack, Poker, and Baccarat from the comfort of your home.
Yes, there is a mobile casino.com app, but it is not available in all app stores. However, you can enjoy your favourite games directly in your mobile browser as long as you have stable Internet connection.
No, casino.com is a fully-fledged casino that requires you to open an account and verify your identity. In reward, you get no deposit free spins bonus credited to your account as soon as you complete the registration form.