Slots Heaven Review

Slots Heaven accepts the most common payment methods – Visa, MasterCard, Maestro, PayPal, Neteller, Skrill, Paysafecard, Fast Bank Transfer, boku, Citadel, ecopayZ, Neosurf.

Depending on your place of residence, you might also find some country-specific payment methods available at the cashier page. The minimum deposit is £20. The selected payment method determines the max deposit size. It can be anywhere in the range between £200 and £35,000.

The minimum withdrawal is £20. Withdrawals are processed to the same payment method you used for depositing.

As far as the payout time goes, it depends on your level. If you are a bronze level player, your withdrawal will be processed within 72 hours. Gold members’ withdrawal requests are processed within 48 hours. If you have reached the highest VIP level, you will not have to wait more than 24 hours to get your winnings paid out.

Update: As of April 14th, 2020, the UKGC prohibited the use of credit cards for online casino deposits as well as the credit card gambling through e-wallets. Still, UK-based players have plenty of other options available, including VISA/ Mastercard debit cards and prepaid cards.

All transactions are processed in the currency of the country you register from.

Slots Heaven is a part of the Mansion Casino group, which speaks volumes of its reliability. The casino has a SSL certificate and all sensitive information you enter is protected against misuses. Other than that, the Mansion Group casinos are licensed by the UKGC and the Gibraltar Gambling Commissioner, two strict European jurisdictions that take draconian measures when it comes to protecting players’ interests. Sometimes they are a bit too overprotective for players’ liking but we have what we have.

The customer support is available round the clock via email or phone. The live chat is open to registered customers only. The customer care agents make no compromises when it comes to security. The first thing they ask when you contact them via live chat is your phone, email address, and date of birth. We opened an account, got in touch with a customer care agent and told him a fake date of birth. He was quick to inform us about the mismatch and propose a solution to figuring out the situation. Then, he spent some time explaining the welcome bonus’ terms and conditions and offered help with the table games’ rules. Praiseworthy, indeed.