If you are a seasoned casino player, you must have played at or at least heard of Casino Cruise, Casino Joy, and SpinIt. What they have in common is the fact they operate under the Genesis Global umbrella and tick all the right boxes as far as security and game variety are concerned. In an industry where scam casinos outnumber the legit ones by a significant margin, it is always a pleasure to bring to your attention a new brand whose legitimacy can hardly be questioned. Without further ado, let’s see what the new member of the Genesis family – Casoola casino, puts on the table.
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Casoola Casino Reviews by players
Rate Casoola Casino and write a review
J
Jo
Reviewed on 09/05/2022 at 9:27 am
Reviewed Casoola CasinoRated with 1 star(s)
What I didn’t like:
I would like casoola to contact me to resolve my situation and pay me my 245 pound
J
Jo
Reviewed on 09/05/2022 at 9:23 am
Reviewed Casoola CasinoRated with 1 star(s)
What I didn’t like:
Is there anyone that can help me resolve my situation
JE
Joanne Edwards
Reviewed on 09/05/2022 at 9:02 am
Reviewed Casoola CasinoRated with 1 star(s)
What I didn’t like:
I’m still waiting for a payment from over a year ago, my PayPal has been provided, I had an email to say a payment to me was declined by PayPal who I have contacted to be told no such thing has happened as my PayPal is live and they wouldn’t decline a payment, this situation is still on going and I still haven’t been paid my 245 pound
H
Hayley
Reviewed on 04/12/2022 at 10:08 am
Reviewed Casoola CasinoRated with 1 star(s)
What I liked?
Nothing
What I didn’t like:
Everything they are very happy to let you deposit how much and how often you want too however the problem starts when you want to withdraw any winnings and belive me its a problem they obviously don’t want to pay out to anyone and will keep fobbing you if with tye same reply email day after day awful service my advice stay clear wland don’t waste your money on casoola casino
L
Leon
Reviewed on 05/24/2020 at 9:10 pm
Reviewed Casoola CasinoRated with 1 star(s)
What I liked?
The bonus when you sign up but apart from that not much more I'm 70 years old and they keep asking for proof of I'd 1as I've deposited 500 and won 7k on live blackjack ive sent them proof of adress (bank statement) ive sent them my passport details and as I used my neigbours bank account to deposit they wanted his details too so I've sent them his driving licence photo I've sent them his bank card I used front and back I've sent them a written statement by him to say he allowed me to use his bank card which he did obviously and guess what 1 week has gone by and I keep getting the same email please provide us with verification what more can I do I'm so fed up .they take 3 days to reply to 1 email and it's the same email there sending me back . When I won the 7k I put my account on a temporary suspension for 7 days after I withdrew as they dont have the option of blocking reverse withdrawals now I no why as they dont want me to cash out. You gotta be carefull with companys that dont have the option of reverse withdrawal blocking as its shows there integrity in my opinion. Lucky I'm a wealthy man and not in dire need for 7k but I will be taking this to ibas.
IBAS is an impartial adjudicator for disputes between punters and gambling operators as I've never been treated like this by a gambling company and I have 50 years of gambling experience with over 25 online accounts with diffrent bookmakers I am giving them -10 stars as one thing as a punter we expect is to get paid out when we do win which is 10% of the time please avoid you will be extremly disappointed as they should check our details before taking our money
S
Steve
Reviewed on 05/16/2020 at 12:08 pm
Reviewed Casoola CasinoRated with 1 star(s)
What I liked?
Nothing
What I didn’t like:
These people allow you to make as many deposits as you want without any questions, but when you try to withdraw your winnings they ask you for id, when you supply it they ask for more, I have been waiting more than 3 weeks and still have no idea when I’ll get my money.
My advice keep away, there are better sites available that actually pay you when you win
2
2ansOet
Reviewed on 04/14/2020 at 3:57 pm
Reviewed Casoola CasinoRated with 2 star(s)
What I liked?
Giving the site two stars because of many games is provided, nice layout and live chat is answering. Seems like they have many acceptable methods for depositing also.
What I didn’t like:
However having alot of many games and various withdrawal methods does not make off for long withdrawal time. I withdrew for almost two weeks now and it is still pending without any confirmation. At the moment they don’t have a specific time frame of how long it will take to process the withdrawal, they will contact directly from the relevant department. I recommend people to stay away from this site based on my experience.
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