If you are a seasoned casino player, you must have played at or at least heard of Casino Cruise, Casino Joy, and SpinIt. What they have in common is the fact they operate under the Genesis Global umbrella and tick all the right boxes as far as security and game variety are concerned. In an industry where scam casinos outnumber the legit ones by a significant margin, it is always a pleasure to bring to your attention a new brand whose legitimacy can hardly be questioned. Without further ado, let’s see what the new member of the Genesis family – Casoola casino, puts on the table.
Today’s bonus
WELCOME BONUS
€1500 + 200 Free Spins
up to £1500 + 200 Spins on Selected Slots
Finnish players who do not need to open an account, are greeted with a welcome bonus of 100 free spins upon deposit. The free spins are granted in batches of 20 over 5 consecutive days.
Players who have the option of opening a Casoola account can claim a welcome package of up to £1500 + 200 spins on selected slots. The bonuses are split over the first four deposits. There is yet another welcome bonus offer of up to £300 + 200 free spins.
To cash out your bonus money, you need to deposit at least £10 for each bonus and meet a 40x wagering requirement.
If you are longing for an authentic live casino experience, go ahead and claim a 100% match deposit bonus of up to £100.
All depositors who have made at least 2 deposits and wagered at least £50 within the last 7 days, are eligible for a 50% weekend bonus.
There is also a monthly 25% deposit boost you can activate at any time during the month.
Please note that Skrill and Neteller depositors are not eligible for claiming some of the bonuses.
Game Selection
All Genesis-operated casinos provide players with a fantastic game selection exceeding 1000 titles and Casoola is not an exception. No matter if you are chasing the latest Megaways slots or you are looking for a specific roulette or blackjack variation, you will surely find what you are looking for at Casoola.
The games at Casoola are distributed across Slots&Jackpots, Live Casino, and Casino Games sections. There is an option to sort out the available games by provider.
1300+
Total Games
1200+
Mobile Games
50+
Live Games
Slots to try for a demo play or real money at Casoola Casino
Genesis is lending games from some of the most renowned game suppliers on a global scale and it comes as no surprise that Casoola offers games courtesy of Evolution, NetEnt, Microgaming, Red Tiger, NYX, Play’n GO, Quickspin, Yggdrasil, Skywind, iSoftbet, BTG, Push Gaming, Gamomat.
As far as payment methods go, Finnish players can use only Trustly for making deposits and withdrawals.
When you click the green button at the top right corner of the main page, a window pops up and you need to choose your preferred currency and enter the amount you would like to deposit (no less than €20). Then, you have to choose the bank you have an account with, and follow the steps to complete the transaction. The amount is immediately credited to your Casoola casino account. Likewise, when you decide that it is time to cash out, you need to enter the amount you would like to withdraw and the transaction should be completed in a matter of minutes.
By the way, do you remember that Pelaa and Spela also used to be no account casinos available in Finland, but Genesis made them fully-fledged ones in the middle of 2019. No wonder if Casoola has the same fate in a few months.
Players from all the other countries have Visa, Mastercard, paysafecard, Sofort, giropay, Skrill, Neteller, Instadebit, boku, etc. available.
The minimum deposit for all payment methods is 10 EUR. The max deposit is 5,000EUR per transaction. As for withdrawals, the min amount you can cash out is 10 EUR (There are no withdrawal limits for UK players). The max amount you can withdraw is 2,300√. A bit low, but still better than Pelaa’s 1,900EUR limit. There are plenty of fast payout options.
Update:As of April 14th, 2020, the UKGC prohibited the use of credit cards for online casino deposits as well as the credit card gambling through e-wallets. Still, UK-based players have plenty of other options available, including VISA/ Mastercard debit cards, Revolut and prepaid cards.
Also, note that according to the latest changes in the UK gambling regulations, the above-mentioned deposit/withdrawal limits do not apply to UK players.
Casoola casino customers can get in touch with customer support agents via live chat and email. The customer care agents are available 7 days a week from 9am to 1am. If you have a question outside the working hours, you can send an email and your query will be handled on the next working day.
Online Chat 9am - 1am
Email support 24/7
Support rating8.3
Awesome
Languages1 English
Layout and Navigation
Casoola has a futuristic theme and was created by “specialised robots using “state-of-the-art technology to provide a cutting-edge gaming experience” Well, that sounds intriguing and vague at the same time, so let’s get back to reality and tell you what do we know about the casino.
Casoola is a no-account (also known as pay’n play) casino in Finland. For all the other countries, Casoola is a fully-fledged casino offering a plethora of payment methods.
As you might know, the no-account casinos are notorious for the lack of welcome bonuses, but Casoola is a different story or better yet, a whole different “alternate universe” so you’d better jump to the next section and see what’s up for grabs.
Game suppliers, even those who are yet to acknowledge that we are not in the early 2000s anymore, realize the importance of making their games compatible with mobile devices. That’s why they released some of their most popular titles in HTML5 format.
Genesis Global works with game suppliers that strive to stay ahead of the competition and they have probably forgotten what Flash is. Anyway, the point is that 99% of the games at Casoola are playable across all kinds of devices regardless of the OS they use.
The bottom line
Casoola might be a new brand, but it has already demonstrated its ambitions to become an industry leader. It has the transparency, flexibility, and reliability Genesis-run casinos are known for. In addition, the bonus terms are player-friendly, and the bonus offers are totally worth your attention. To cut a long story short, we have no hesitations of recommending Casoola to our readers.
PS. Just in case you are a bonus chaser, have a look at Kassu or Casino Gods considered two of the notable Genesis releases for 2019.
Pettie is really passionate about delivering the best reviews in an easy to understand language & way.
Casoola Casino F.A.Q
YES. Casoola is a MGA and UKGC licensee, meaning the company owner has passed rigorous checking procedures prior to being awarded a license. More so, our readers rarely come to us complaining about unpaid winnings and unfair treatment. Quite the opposite. They speak well of all Genesis-run casinos and define them as safe gambling spots. Click here to claim Casoola Casino Bonus (up to £1500 + 200 Spins).
All new players will get up to £1500 + 200 Spins on selected slots upon their first four deposits at Casoola. And that’s not all. Casoola has a VIP program, as well as a live casino welcome bonus, and a weekend bonus for existing players. It would not be an overstatement to say that Casoola and its sister sites are among the few online casinos with transparent bonus terms and rollover requirements that are achievable, to say the least.
Casoola casino is optimised for all mobile devices. You can play on the go from your iOS, Android & Windows mobile phone or tablet. There is no info about a native mobile app, but none of the other Genesis Global casinos have such, so we believe such an option will not be available. The good news is that the games are accessible directly in your mobile browser. For best performance, we recommend you to update your OS and browser and make sure you have unlimited data plan or strong Wi-Fi connection. Due to security reasons, you’d better avoid logging into your casino account when connected to a public Wi-Fi (at a library, hospital, restaurant). Use your mobile data instead.
There is a good variety of game developers, including the most recognised names in the industry – NetEnt, Red Tiger, Play N’ Go, Quickspin, Microgaming, to name a few.
If you are a Finnish resident, Trustly is the only payment method you can use. That’s not as limiting as it sounds, though. Trustly is supported by a great number of banks, and its most competitive advantage is the instant processing of both deposits and withdrawals.
If you reside in any other country, you can cash out via plenty of payment methods including – bank wire, credit card, Skrill, Trustly, Paypal, Neteller, and Ecopayz. Note that the casino does not impose deposit / withdrawal fees, but your bank might do so.
Sister casinos
Casoola casino is a part of Genesis Group, which also holds few more great brands.
I would like casoola to contact me to resolve my situation and pay me my 245 pound
J
Jo
player from United Kingdom
Reviewed on
09/05/2022 at 9:23 am
Reviewed Casoola CasinoRated with 1 star(s)
What I didn’t like:
Is there anyone that can help me resolve my situation
JE
Joanne Edwards
player from United Kingdom
Reviewed on
09/05/2022 at 9:02 am
Reviewed Casoola CasinoRated with 1 star(s)
What I didn’t like:
I’m still waiting for a payment from over a year ago, my PayPal has been provided, I had an email to say a payment to me was declined by PayPal who I have contacted to be told no such thing has happened as my PayPal is live and they wouldn’t decline a payment, this situation is still on going and I still haven’t been paid my 245 pound
H
Hayley
player from United Kingdom
Reviewed on
04/12/2022 at 10:08 am
Reviewed Casoola CasinoRated with 1 star(s)
What I liked?
Nothing
What I didn’t like:
Everything they are very happy to let you deposit how much and how often you want too however the problem starts when you want to withdraw any winnings and belive me its a problem they obviously don’t want to pay out to anyone and will keep fobbing you if with tye same reply email day after day awful service my advice stay clear wland don’t waste your money on casoola casino
L
Leon
player from United Kingdom
Reviewed on
05/24/2020 at 9:10 pm
Reviewed Casoola CasinoRated with 1 star(s)
What I liked?
The bonus when you sign up but apart from that not much more I'm 70 years old and they keep asking for proof of I'd 1as I've deposited 500 and won 7k on live blackjack ive sent them proof of adress (bank statement) ive sent them my passport details and as I used my neigbours bank account to deposit they wanted his details too so I've sent them his driving licence photo I've sent them his bank card I used front and back I've sent them a written statement by him to say he allowed me to use his bank card which he did obviously and guess what 1 week has gone by and I keep getting the same email please provide us with verification what more can I do I'm so fed up .they take 3 days to reply to 1 email and it's the same email there sending me back . When I won the 7k I put my account on a temporary suspension for 7 days after I withdrew as they dont have the option of blocking reverse withdrawals now I no why as they dont want me to cash out. You gotta be carefull with companys that dont have the option of reverse withdrawal blocking as its shows there integrity in my opinion. Lucky I'm a wealthy man and not in dire need for 7k but I will be taking this to ibas. IBAS is an impartial adjudicator for disputes between punters and gambling operators as I've never been treated like this by a gambling company and I have 50 years of gambling experience with over 25 online accounts with diffrent bookmakers I am giving them -10 stars as one thing as a punter we expect is to get paid out when we do win which is 10% of the time please avoid you will be extremly disappointed as they should check our details before taking our money
2
S
Steve
player from United Kingdom
Reviewed on
05/16/2020 at 12:08 pm
Reviewed Casoola CasinoRated with 1 star(s)
What I liked?
Nothing
What I didn’t like:
These people allow you to make as many deposits as you want without any questions, but when you try to withdraw your winnings they ask you for id, when you supply it they ask for more, I have been waiting more than 3 weeks and still have no idea when I’ll get my money. My advice keep away, there are better sites available that actually pay you when you win
1
2
2ansOet
player from Norway
Reviewed on
04/14/2020 at 3:57 pm
Reviewed Casoola CasinoRated with 2 star(s)
What I liked?
Giving the site two stars because of many games is provided, nice layout and live chat is answering. Seems like they have many acceptable methods for depositing also.
What I didn’t like:
However having alot of many games and various withdrawal methods does not make off for long withdrawal time. I withdrew for almost two weeks now and it is still pending without any confirmation. At the moment they don’t have a specific time frame of how long it will take to process the withdrawal, they will contact directly from the relevant department. I recommend people to stay away from this site based on my experience.
Casoola Casino Reviews by players
Rate Casoola Casino and write a review
J
Jo
Reviewed on 09/05/2022 at 9:27 am
Reviewed Casoola CasinoRated with 1 star(s)
What I didn’t like:
I would like casoola to contact me to resolve my situation and pay me my 245 pound
J
Jo
Reviewed on 09/05/2022 at 9:23 am
Reviewed Casoola CasinoRated with 1 star(s)
What I didn’t like:
Is there anyone that can help me resolve my situation
JE
Joanne Edwards
Reviewed on 09/05/2022 at 9:02 am
Reviewed Casoola CasinoRated with 1 star(s)
What I didn’t like:
I’m still waiting for a payment from over a year ago, my PayPal has been provided, I had an email to say a payment to me was declined by PayPal who I have contacted to be told no such thing has happened as my PayPal is live and they wouldn’t decline a payment, this situation is still on going and I still haven’t been paid my 245 pound
H
Hayley
Reviewed on 04/12/2022 at 10:08 am
Reviewed Casoola CasinoRated with 1 star(s)
What I liked?
Nothing
What I didn’t like:
Everything they are very happy to let you deposit how much and how often you want too however the problem starts when you want to withdraw any winnings and belive me its a problem they obviously don’t want to pay out to anyone and will keep fobbing you if with tye same reply email day after day awful service my advice stay clear wland don’t waste your money on casoola casino
L
Leon
Reviewed on 05/24/2020 at 9:10 pm
Reviewed Casoola CasinoRated with 1 star(s)
What I liked?
The bonus when you sign up but apart from that not much more I'm 70 years old and they keep asking for proof of I'd 1as I've deposited 500 and won 7k on live blackjack ive sent them proof of adress (bank statement) ive sent them my passport details and as I used my neigbours bank account to deposit they wanted his details too so I've sent them his driving licence photo I've sent them his bank card I used front and back I've sent them a written statement by him to say he allowed me to use his bank card which he did obviously and guess what 1 week has gone by and I keep getting the same email please provide us with verification what more can I do I'm so fed up .they take 3 days to reply to 1 email and it's the same email there sending me back . When I won the 7k I put my account on a temporary suspension for 7 days after I withdrew as they dont have the option of blocking reverse withdrawals now I no why as they dont want me to cash out. You gotta be carefull with companys that dont have the option of reverse withdrawal blocking as its shows there integrity in my opinion. Lucky I'm a wealthy man and not in dire need for 7k but I will be taking this to ibas.
IBAS is an impartial adjudicator for disputes between punters and gambling operators as I've never been treated like this by a gambling company and I have 50 years of gambling experience with over 25 online accounts with diffrent bookmakers I am giving them -10 stars as one thing as a punter we expect is to get paid out when we do win which is 10% of the time please avoid you will be extremly disappointed as they should check our details before taking our money
S
Steve
Reviewed on 05/16/2020 at 12:08 pm
Reviewed Casoola CasinoRated with 1 star(s)
What I liked?
Nothing
What I didn’t like:
These people allow you to make as many deposits as you want without any questions, but when you try to withdraw your winnings they ask you for id, when you supply it they ask for more, I have been waiting more than 3 weeks and still have no idea when I’ll get my money.
My advice keep away, there are better sites available that actually pay you when you win
2
2ansOet
Reviewed on 04/14/2020 at 3:57 pm
Reviewed Casoola CasinoRated with 2 star(s)
What I liked?
Giving the site two stars because of many games is provided, nice layout and live chat is answering. Seems like they have many acceptable methods for depositing also.
What I didn’t like:
However having alot of many games and various withdrawal methods does not make off for long withdrawal time. I withdrew for almost two weeks now and it is still pending without any confirmation. At the moment they don’t have a specific time frame of how long it will take to process the withdrawal, they will contact directly from the relevant department. I recommend people to stay away from this site based on my experience.