Pelaa casino has only one payment method – Trustly. The latter is a legitimate provider of Online Banking ePayments (ObeP) and it works with many bank institutions worldwide. When you click on the “Time to Pelaa” button, you will have to choose the currency (either SEK or EUR) as well as the amount you would like to deposit. The minimum deposit at Pelaa is €20 and the maximum is €10,000. Then, you will be redirected to your online banking page where you have to follow the instructions and complete the transaction.
Withdrawals are similarly processed. You can request a withdrawal if you have won at least €20. According to Pelaa’s T&C, you have to adhere to the following withdrawal limits: €50,000 per month, €25,000 per week and €10,000 per day.
Note that there are no withdrawal limits for UK Players.
These limitations do not apply to VIP players and wins generated via progressive jackpot games.
To cut a long story short, Trustly verifies your identity to Pelaa casino, and your deposits and withdrawals are instantly processed. You do not have to upload a copy of your ID, bank statement, utility bill or anything else.
[UPDATE] Pelaa now accepts a wide range of currencies, deposit and withdrawal methods. For further details, check out the screenshots below
Depending on your place of residence, you may also have some country-specific payment methods available – iDebit, Instadebit, entercash, SOFORT, boku, Euteller, etc.
Update: As of April 14th, 2020, the UKGC prohibited the use of credit cards for online casino deposits as well as the credit card gambling through e-wallets. Still, UK-based players have plenty of other options available, including VISA/ Mastercard debit cards and prepaid cards.
Pelaa is one of the safest online gambling spots simply because it requires no personal and banking information whatsoever. All transactions are processed via Trustly, you do not have to enter a home address, cell phone number or a password. All you have to be in order to play at Pelaa is reside in Finland or Sweden and use Trustly for making deposits and withdrawals.
Pelaa casino is owned by Genesis Global Limited. The latter is regulated by the Malta Gambling authority, which means players can count on protection in case of a dispute. What’s more, Maltese gambling authorities grant licenses only to casinos that have proven their financial stability, so you may rest assured your winnings will be paid out without unreasonable delays.
[UPDATE] Pelaa has successfully obtained a UKGC license, which means UK players are welcome to place a wager. They can count on authorities’ full protection in case of a dispute. Genesis Global set foot on other markets, too. During the registration process, you will see a drop-down menu containing more than 50 countries, and you have to choose yours. If your country is not on the list, then, it must be among the restricted ones.
Pelaa players can get in touch with the customer support via live chat, email or phone. There is also an extensive FAQ section where they can find answers to general questions regarding gameplay, deposits, withdrawals, bonuses, etc.
[UPDATE] Note that the live chat is available for registered customers only. Players from certain countries, such as Bulgaria, do not have access to the live chat option at all.