Vegas Hero Casino Review

Unlike its sister sites Pelaa and Spela that offer only Trustly, Vegas Hero customers have a wide range of payment methods to choose from.

Depending on your country of residence, you can top up your account via VISA, MasterCard, Maestro, boku, paysafecard, Skrill, Neteller, ecopayZ, Trustly, entropay. Withdrawals are processed via the same payment methods bar paysafecard and boku.

The minimum deposit is €10, and the maximum is €5,000 with the exception of boku, paysafecard, and ecopayZ. All deposits are instant and free of charge.

The minimum withdrawal is €10 and this is where the biggest setback comes (No withdrawal limits for UK players). Vegas Hero’s maximum withdrawal is €1900 per transaction, no more than €5,500 per week and no more than €22,000 per month. In our humble opinion, the €1900 max withdrawal is a bit restrictive. If you score, say it, a €2,200 win, you will have to make two withdrawals, but the good thing is that the casino does not charge fees on withdrawals. However, your bank might do so.

Withdrawals to e-wallets are instant, but withdrawals to credit/ debit cards might take up to three business days (following the transaction approval) to show up in your bank account

Upon creating your account, you will be prompted to choose the currency in which all your deposits and withdrawals will be processed. Vegas hero accepts quite a lot currencies, so you will most probably be able to avoid the currency conversion fees: AED, BHD, GBP, BGN, CAD, CNH, HRK, CZK, DKK, EUR, GEL, KWD, MXN, NZD, NGN, NOK, PEN, PLN, QR, RON, RUB, SAR, ZAR, SEK, TRY, USD, VEF.

Update: As of April 14th, 2020, the UKGC prohibited the use of credit cards for online casino deposits as well as the credit card gambling through e-wallets. Still, UK-based players have plenty of other options available, including VISA/ Mastercard debit cards and prepaid cards.

Vegas Hero’s owner – Genesis Global Limited, holds a Malta Gaming Authority license. Vegas Hero is legally allowed to operate in the UK due to the license issued by the UKGC. Licenses from these jurisdictions usually indicate that you can put your trust in a certain casino. In addition, Vegas Hero promotes responsible gambling and offers a self-exclusion option.

Unfortunately, the complicated legislative matters worldwide prohibit some players from using the Vegas Hero services. According to casino’s T&C, residents of the following countries are prohibited from opening an account: United States of America and its territories, France and its territories, Spain, Denmark, Hungary, Iran, Israel, Portugal, Romania, Turkey, Ukraine, Belgium, Australia, Slovenia, Greece.

You may know that the online gambling legislation is a hot potato in many countries worldwide. If you are not sure whether players from your country can open an account, you’d better ask the customer support to avoid negative consequences such as account closure or worse, confiscated winnings.

Vegas Hero takes pride in having hero-like customer support. A customer support agent handled our query via the live chat in less than a minute, which is praiseworthy. The live chat might be the fastest means of communication between players and casino representatives, you can also contact them via phone or email.

In addition, answers to most of the general queries can be found at the FAQ section available at the top right corner of your screen.