Casino Lab supports the following deposit and withdrawal methods:
Casino Lab accepts a wide range of payment methods including common ones such as Visa, MasterCard, paysafe, Skrill, Neteller, ecopayZ, and country-specific ones such as sofort, boku, Euteller, Jeton.
The minimum deposit is €10. The maximum deposit is in the range €1900-€2300 per transaction.
The minimum withdrawal is €10. Withdrawals are processed within 72 hours of placing a withdrawal request. A 2% fee (bit no less than €1) applies to all withdrawals. Also, if you decide to close your account, a 3% fee is deducted from your balance.
The withdrawal fees are a nuisance indeed, but keeping in mind the low volume of withdrawal-related complaints we receive from Genesis’ customers, you can at least be sure that you will receive your winnings on time and in full.
Genesis Global is a company operating under a MGA license, which means that it has gone through rigorous checking procedures prior to being awarded a license. Genesis also holds a UKGC license.
You can get in touch with customer support via phone, email and live chat, but the live chat option is available to registered players only.