The available deposit methods on Pokies2go are Visa, Mastercard, Maestro, Skrill, Neteller, EcoPayz, POLi, Neosurf, Interac, InPay, Bitcoin, Ethereum, and Litecoin. This provides a good mix of both fiat and crypto currencies. The minimum deposit amount on the website is €10, while the maximum varies depending on the chosen methods and can be between €5,000 and €10,000. The supported currencies in the casino are EUR, USD, CAD, AUD, NZD, and BTC.
For withdrawals, you have the option of Visa, Mastercard, Maestro, EcoPayz, Neteller, Skrill InPay, Interac, POLi, Bank Wire Transfer, Bitcoin, Litecoin, and Ethereum. The minimum withdrawal amount for most fiat options is €10, while for some, it is €20 or more. For cryptocurrencies, the minimum is €50. There is a weekly limit on all withdrawals of €3,000 and a monthly one of €10,000. Payments should take up to 24 hours to process once you have gone through the verification process.
The operating company of Pokies2go, SG International, holds a license by the Curacao eGaming Authority. As a result, all of their casino websites are regulated under their license. This will be a serious downside for many, as Curacao does not have the best reputations as a regulator. While they are one of the oldest regulators in the industry, their long history is littered with cases where they have not provided adequate support to players and have left them to deal with casinos on their own. This can be problematic when websites delay or even outright refuse payments.
One of the main sections in the casino is the Contact Us one found at the top of the page. This will take you to a contact form that you can fill out with your name, email, and a description of your issue or message to the staff. After you have submitted this, they will get back to you as soon as possible via email. Alternatively, there is also a chat feature for more immediate assistance. This is found in the bottom-right corner of your screen, wherever you might be in the casino. After you have entered your email address, you will promptly be connected to an agent who will assist you on the spot. Wait times here were within reasonable expectations, and we did not have to wait much longer than 5 minutes.