PlayToro accepts a range of payment options, which vary depending on your location. For deposits, you can use Visa, Mastercard, ecoPayz, Skrill, AstroPay, Neteller, Paysafecard, Jeton, or MuchBetter. The minimum amount for most of these is €10, with the sole exception of Paysafecard, where it is €9.50. Additionally, processing fees apply to some of the available options and vary between 3.5% and 5%. The supported currencies on the website are AUD, CAD, CHF, EUR, GBP, USD, DKK, NOK, SEK, ZAR, and RUB. There is also an option to set a daily, weekly, or monthly deposit limit as you see fit.
As for withdrawals, the options here are Visa, Mastercard, Wire Transfer, Skrill, Neteller, ecoPayz, Paysafecard, and MuchBetter. The minimum withdrawal amount varies by method, with the default being €20. In cases such as with Wire Transfer, it is €30. The monthly cap for withdrawals is €10,000, while the limit for a single transaction is €5,000. Processing fees are also applied to withdrawals via Wire Transfer in the amount of €10 for transactions less than €500. Processing times can range from instant to up to 7 business days.
PlayToro sits under SkillOnNet’s umbrella of licenses. As a result, they can operate under the Malta Gaming Authority (MGA), the United Kingdom Gambling Commission, the Danish Gambling Authority (DGA), and the Swedish Gambling Authority (SGA). Their MGA license is the main one they use for foreign countries. All of these regulators are highly respected and trusted. They are known for strict rules and keeping a close watch on licensees. Should any issues or disputes arise, you will always be able to look to them for assistance.
The website provides customer support via both email and online chat. You can contact their support team by email at any time, and they will come back to you as soon as possible. This is a more laid-back approach for those who’s issues are not so pressing. Alternatively, you can contact them via online chat for a more direct conversation. The chat is available from 6 AM to 12 AM GMT, and they will resolve any issues you may have as quickly as possible.