Playluck is a new online casino launched in the middle of April 2020. The services it provides are overseen by strict regulators, so it is safe to assume that Playluck is a site you can trust. But does it provide the game variety, the deposits/ withdrawals flexibility and the tempting bonus offers every player is looking for?
7.3 / 10
AGCC, MGA, UKGC
- Licensed by trusted regulators
- Great welcome bonus
- Rare slot titles available
- No bonuses for existing players (except the VIP club)
Playluck Casino Review
Layout and Navigation
Playluck has a fairly standard layout and user-friendly navigation. The games and promotions tabs are found at the top of the main page. Licensing, payments, and contact information is found at the bottom of the main page. Overall, you should not have any issues finding the information you are looking for in just a few clicks.
up to €500 + 100 Spins upon First 4 Deposits
Many of the new casinos we have been reviewing lately offer seemingly tempting bonus offers, but on a closer look, it turns out that you need to play through €3000 to cash out a modest €10 bonus. Is that the case with Playluck?
At the time of writing, the casino greets newcomers with a welcome deposit bonus package of up to €500 + 100 spins upon the first four deposits they make. Each bonus comes with a €20 min deposit and a 35x rollover requirement, which is not that bad.
If you are a Skrill or Neteller depositor, make sure you read the bonus terms carefully.
For now, there are no bonus offers for existing players but they can join the VIP program to get some incentives.
Playluck offers video slots, classic slots, Megaways slots, scratchcards as well as blackjack and roulette games. Baccarat, Poker, and video poker games, however, are a bit limited. Still, the available games are more than enough to keep you entertained for hours. Most games are playable in demo mode even if you are yet to open an account, so you can try them for free and decide whether it is worth it to switch to a real money play.
Slots to try for a demo play or real money at Playluck Casino
Some of the game suppliers the casino works with are Play’n GO, NeoGames, Microgaming, Lightning Box, BTG, iSoftBet, Gamomat, Booming, Pragmatic Play, Blueprint, NextGen, Ainsworth, Realistic.
Deposits and Withdrawals
Playluck casino accepts Visa, MasterCard, bank transfer, Klarna, Trustly, Skrill, Neteller, Ecopayz, PayPal, rapid transfer, giropay, Interac, Easy EFT, Astropay, Euteller, zimpler, EPS, paysafe, Instadebit. Depending on your country of residence, there might be some country-specific payment methods available, too. The minimum deposit is €10, the minimum withdrawal is €10, too, unless you opt for withdrawal via wire transfer.
Luckily, the casino hasn’t imposed the notorious deposit rollover requirement before a withdrawal. In other words, you do not need to blow off your entire deposit to be able to cash out.
The max amount you can cash out is €7000 per month, but the limits are increased for VIP players.
Please note that as of April 14, 2020, UK players are not allowed to use credit cards to top up their casino accounts.
If you are a UK-based player, you can use a debit card, prepaid card, mobile deposit, etc.
Depending on game played
* Depending on currency
up to 5 business days
Might vary for some payment methods
Security and Licensing
Playluck is a brand owned by Infinite Visions. The latter is a Romanian company. The available games are operated by Aspire Global International LTD., a company, holding a MGA license. For UK players, the games are operated by AG Communications Ltd, which holds a UKGC license. The games provided by iSoftBet are approved by the Alderney Gambling Control Commission.
Recently featured casino
AGCC, MGA, UKGC
MGA, UKGC, AGCC
7.3 / 10
Customer support at all Aspire Global-operated casinos is “committed to CARE” = C(ustomers) A(re) R(eally) E(verything). They are available seven days a week from 8am to 1 am CET. When we opened the live chat window, there was a notification that the average response time is 25 minutes. Well, that’s not something to be particularly proud of but in our case, a customer care agent joined the chat on the 10th minute. Not that bad although there is still room for improvement.
8am to 1am CET
4English, German, Norwegian, Swedish
The games are playable on Android and iOS devices. You don’t have to download additional software or install an app. You can access them directly in your mobile browser.
Playluck Casino FAQ
The casino is heavily regulated by reliable authorities. Although the presence of several licenses does not mean there is no risk of issues with payments, it does mean players can count on protection in an event of a dispute. Still, if you prefer to play at casinos that have stood the test of time, check our list of top-rated providers of gambling services.
You can play a wide variety of slots, courtesy of renowned game studios, as well as table games with an emphasis on roulette and blackjack.
It depends on a variety of factors:
- The amount you won (for larger amounts, additional verification checks might cause a delay)
- The payment method chosen (withdrawals to e-wallets are almost instant, while withdrawals to debit/ credit cards take a few days)
- If this your first withdrawal
- Have you sent clear copies of all required identity verification paperwork?
In the worst-case scenario, you will have your winnings within 7 business days, although wire transfers might take longer
Even if you have sufficient funds, sometimes the deposit won’t go through. Here are the most common reasons:
- Banks in certain countries are prohibited from processing transactions to and from gambling websites
- You are a UK-based player trying to deposit via a credit card
- You have a daily spending limit
Technically, you can, but we advise you not to. Once the casino officials find out you were playing from a country where online gambling is prohibited, you will have your account closed, and your winnings void.