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WinBay Casino Review

Excellent 9.2/10

8000+

Slots & table games

€10

minimum deposit

€10

minimum withdraw

WinBay Casino

Why not recommended

  • Tight maximum withdrawal limits for beginners
  • No variety of responsible gaming tools

welcome bonus

100% Up to €500 + 200 free spins

⭐ Website:
🤝 Owner:NovaForge LTD
🆕 Online since:2021
⭐ Trust score:8.1 / 10
👍 Licence: Anjouan Offshore Finance Authority
Deposit Methods
Languages
Pros
  • Licensed casino
  • Multiple currencies available
  • Crypto and e-wallet friendly casino
  • Broad gaming catalog powered by 100 game suppliers
  • Variety of casino and sports offers
  • Low minimum deposits and withdrawals
Cons
  • Tight maximum withdrawal limits for beginners
  • No variety of responsible gaming tools

5 Things to be aware of when playing at WinBay

We found the bellow points risky when reading the terms and conditions of WinBay

be aware of deposit

x1

is the minimum deposit rollover prior to withdrawals.

be aware of money

€500

is the maximum you can withdraw per day at Level 1 and Level 2. Still, higher VIP statuses come with wider limits respectively.

be aware of wagering

x35

is the minimum wagering requirement that applies for most of the bonuses at winbay.com

be aware of withdrawal

€10

is the minimum withdrawal for almost all of the payment methods. Some crypto coins come with higher limits though such as Bitcoin with €60 or Tether with €30 of minimum cash-out.

be aware of bonus

x10

times the bonus value is the maximum cash-out limit which applies only for residents of Thailand, Japan, Brazil, Chile, and Peru.

Our expert's opinion

Stan / Casino expert

18+ | Affiliate Disclosure

18+ | Affiliate Disclosure

CorrectCasinos.com participates in affiliate marketing programs and may receive commissions from purchases made through links on our site. This helps us maintain and provide updated and valuable content for our readers.

WinBay is yet the next exciting gaming spot I wouldn’t miss for anything in the world! It’s jam-packed with some of the most popular casino and live casino titles, plus a massive and well-organized Sportsbook. The website itself is another gem that will make your gaming journey here unforgettable. Try it yourself - you won’t regret it!

WinBay Casino Rating

How we rate online casinos?

18+ | Affiliate Disclosure

The charts bellow are based on real data from more than 2000 online casinos in our database. They indicate where WinBay Casino stands in our global and average charts.

Payment Time

Withdrawal Time

Withdrawal Time

WinBay Casino pays out within average 72 hours. The fastest known withdrawal time in our database is 0.15H. and slowest is 1200H. Usually most casinos payout within 74 hours.

Slower than 518 casinos

72 Hours
Games

Games

Games

WinBay Casino offers 8000 games. The smallest casino we have reviewed has only 2 slots and the biggest 150000.

Less than 66 casinos

8000
Min. Deposit

Minimum Deposit

Min. Deposit

WinBay Casino requires a minimum deposit of €10. The average minimum deposit requiremet in our database is €42.

Higher than 258 casinos

€10
Min. Withdrawal

Min. Withdrawal

Minimum Withdrawal

The minimum cashout amount at WinBay Casino is €10. The average minimum cashout requiremet in our database is €36.

Higher than 138 casinos

€10
Bonus Value

Bonus Value

Bonus Value

WinBay Casino offers a welcome bonus of €500. The averages bonus offer in our database is €3112 and the lowest is just €2.

Smaller than 823 casinos

€500
Free Spins

Free Spins

Free Spins

WinBay Casino offers 200 free spins to every new player. The average amount offered by other casinos is 203.

Less than 240 casinos

200
Wagering Requirements

Wagering Requirements

Free Spins

The bonuses at WinBay Casino comes with x35 wagering requirements.The average wagering requirements in our database is x36.

Worse than 472 casinos

x35

WinBay Casino - Video Review

WinBay Casino Review

WinBay is an awesome casino with creative layout inspired by pirates and adventures in the wild sea. You can enjoy the massive gaming catalog or claim attractive bonuses thanks to the user-friendly interface which allows effortless browse and quick loading times. What’s more, WinBay accepts a variety of payments including many e-wallets, crypto currencies, credit/debit cards, and bank transfers, so placing bets or making withdrawals here is more than simple.

Dive in to discover any of the trendy Slots, Table games, Crash games, Live Dealer games, Jackpots, and Instant games, powered by around 100 prominent game suppliers. The Sportsbook is another great way to spend your time here, since the casino comes with competitive odds and a variety of popular events.

Localised versions of WinBay Casino
Today’s bonus

WELCOME BONUS

100% Up to €500 + 200 free spins

Bonuses & Promotions

WinBay is lavish with attractive bonuses and deals, including many types of Welcome offers, sports boosts, weekly and weekend reload bonuses, and weekly cash-backs. Not to mention the enticing Tournaments, Challenges, the Bonus Shop, or the generous VIP Program. For this reason getting a significant kickoff at winbay.com is absolutely possible and even effortless. The offers feature low minimum deposits and relaxed wagering requirements, so as a whole the promotions seem like a great deal.

  • Type of bonus: Casino First Deposit Bonus
  • Bonus match: 100% on first deposit
  • Maximum bonus amount: €500
  • Free Spins: 200 free spins
  • Minimum deposit: €20
  • Wagering requirement: x35

Casino Welcome Bonus

This is your First Deposit Bonus in the casino section if you invest at least €20. In exchange you can get a 100% boost up to €500 and 200 free spins on top of that! Sounds alluring, especially considering the low entry point and the high multiplier which will literally double your deposit. No promo codes are required, so just select the offer from the drop down menu or through the Promotions page and place your qualifying investment. The reward will then be automatically added to your account.

After that remember to wager the deposit and bonus at least x35 times and the free spins’ winnings at least x40 times so that your funds can be released into real balance. This is a standard rule for the market since most of the houses also tend to ask for between x30 and x40 turnovers. In this case you have 10 days to complete the requirement in full otherwise both the prize and all generated winnings will be voided. When it comes to the free spins, they are added in sets of 20 per day for 10 days in a row. Just remember to activate each batch within 24 hours after receiving it or it will expire.

Finally, also beware that deposits via Skrill and Neteller are not considered qualifying for this offer, so you better choose an alternative payment method. Other than that, there’s a maximum cash-out rule of x10 times the bonus value that applies for residents of Thailand, Japan, Brazil, Chile, and Peru only.

Sports First Deposit Bonus

This offer features 100% up to €100 that are valid for the casino section and can be claimed on your first deposit only. To be exact, you need to invest at least €20 and no promo codes are necessary. Yet, remember that you also have to play through the full amount of the first deposit at least once with odds no less than 1,50. All bets must be settled.

After receiving the reward you need to to wager the deposit and bonus at least x6 times by placing either single bets with odds at least 2,00 or multi bets with odds at least 1,50 per selection settled as win/lose. This rule is essential in order to cash-out your funds. According to the website however, customers from Germany, Austria, Finland, Sweden, and Switzerland have to wager their deposit and bonus at least x5 times. The promotional period is 30 days for all players, so you have plenty of time to complete the wagers and use your reward.

Other than that, Skrill and Netller deposits are not taken into account for this promotion either, so keep that in mind. Again, the maximum cash-out is capped at x10 times the bonus amount but only for players from Brazil, Chile, Japan, Peru, and Thailand.

Casino Weekend Reload Bonus

This offer can grant you a maximum of 50% bonus up to €700 and 50 free spins in total. It runs from Friday to Sunday and can be claimed once each week. In order to get the full prize however you need to invest €50 or more. On the other hand, if you deposit at least €20, the reward will be only 50% up to €700. Both the prizes are then subject to some rather reasonable wagering requirements – at least x35 for the deposit and cash bonus and x40 for the free spins’ winnings.

Casino Weekly Reload Bonus

This offer gives you the chance to receive 50 free spins in exchange of at least €20 of minimum deposit. It’s actually a pretty simple promotion which runs once from Monday to Thursday and requires no promo codes. Once you get the reward make sure to wager it x40 times or more so that it becomes withdrawable. In addition, the promo is subject to a maximum win cash-out rule of 10 times the bonus value which applies for residents of Thailand, Japan, Brazil, Chile, and Peru.

Sports Weekly Reload Bonus

This is another reload offer that can be claimed regularly from Monday to Sunday and which is valid for the sports section only. In this case you can get a 50% reload bonus up to €500 and raise your sports betting to another level. In order to get it just invest €20 and play through the full amount at least once with odds no less than 1,50. Other than that, also make sure to wager your deposit and bonus at least x8 times by placing either single bets with odds at least 2,00 or multi bets with odds at least 1,50 per selection settled as win/lose.

Weekly Casino Cash-back

This is a great way to restore part of your lost funds in the casino section. The weekly casino cash-back can grant you up to 15% refund but is available only for the top 3 VIP levels, so keep that in mind. The exact percentage and amount of the refund also vary according to your status. This means that all VIP Level 3 players can get a 5% cash-back up to €1000, while Level 4 users can be granted a 10% prize up to €2000. The maximum of 15% up to €3000 is meant for all Level 5 customers. We remind you that the cash-back is valid for the casino section only and funds spent on other verticals won’t count. What’s more, once you receive it you still need to activate it yourself from the My Bonuses section in your account. Lastly, remember to wager the reward at least once prior to any withdrawals.

Live Cash-back

This cash-back is also credited once per week but this time it’s valid for the Live casino section only. In other words, funds spent on other verticals like Casino or sports won’t be taken into account here. But the best part is that all players can benefit from this offer, regardless of their VIP status! And speaking about reward, WinBay will grant you a 25% live cash-back up to €250 which is subject to only x1 wagering requirement.

Sports Cash-back

This is another type of cash-back, this time meant for your losses in the Sports section. In other words, just enjoy your sports betting and once per week you can receive a 10% cash-back up to €500! Again, all players are eligible to receive this prize no matter of their VIP level. Just keep in mind that this time you need to request the cash-back via live chat or by email on the Monday following this promotion’s period, otherwise you may miss the reward. Finally, the cash-back is subject to x3 wagering requirements prior to withdrawals.

Accumulator Boost

Boost your sports betting and receive mind-blowing rewards up to 100%! Here’s the deal – every time you win a multibet with at least 3 selections and minimum odds of 1,40, a bonus percentage will be released. The exact amount of the reward however depends on the number of selections you make. This means that if for example you stick to the minimum of 3 winnings selections, you can get a 3% boost. The more multibets you make, the higher the prize respectively. Here are a few examples – 9 selections feature a 20% reward, 15 selections come with a 20% boost, while 18 selections can get you an 80% bonus. In order to receive the maximum of 100% boost you need to make 21 selections or more. Finally, there are no wagering requirements here!

2 Goals Ahead Yearly Payout

This offer is valid only for single, multiple, system, and Bet Builder bets placed on the 1×2 market home or away win and only before the start of the game. Just look for the respective Early Payout (EP) sign displayed on the market description field. Then, place a bet before the start of the match on the 1×2 market and if your team is two goals ahead at any point of the game you win automatically without having to wait for the end of the match. Again, there are no wagering requirements here, so you can cash-out your winnings right away!

Boosted Odds Enhanced Winnings

This is a great sport offer that is meant to enhance your betting even further! Just look for the relevant Enhanced Prices (EP) sign displayed on the market description field. Furthermore, the enhanced winnings are available only for single, multiple, and system bets placed on the 1×2 market only before the start of the match and not during it.

Finally, make sure to visit the Tournaments section since there are countless opportunities to win any of the whooping prize pools. The Challenges are another great way to win additional coins by completing simple tasks. Once you accumulate some coins, don’t forget to exchange them in the Bonus Shop, full of free spins, cash bonuses, and free bets. Last but not least, the VIP Program is loaded with additional perks and privileges like personal VIP manager, wider withdrawal limits, and personalized offers, to mention a few.

Game Selection

WinBay comes with a massive gaming library of over 8000+ trendy titles, including all types of Slots, Table games, Crash games, Jackpots, and Live Dealer games. The Sportsbook is also loaded with popular events and sports so all betting enthusiasts can have a great time here.

Overall, the gaming lobby is well thought out and features multiple categories such as Top, New, Popular, Exclusive, Bonus Buy, Live games, Megaways, Instant games, Slots, Table games, and All games, so that finding the right type of game can be easy as pie. We also like how easy to navigate and user-friendly it is allowing you to browse through thousands of games within seconds.

The Slots are another reason to give this casino a try just because WinBay hosts some of the most popular and exciting titles on the market. The games are not only of high quality but also varied enough to suit almost every taste out there. There are all sorts of themes such as Books, Egypt, History, Fruits, Candy, or Space, to name a few and all of the slots in them are powered by prominent software developers. For example, registered players can enjoy some cult classics like Gates of Olympus, Book of Dead, Legacy of Dead, Sweet Bonanza, Gonzo’s Quest, Starburst, Elvis Frog, Pickle Bandit, Wolf Gold, Sugar Rush, Age of Asgard, or Moon Princess, to name a few.

All users can benefit from some of the most beloved Crash games in recent years such as Plinko, Triple Cash Crash, Maverick, Top Eagle, Cash Galaxy, JetX, Coin Miner 2, Aviator, or Bayraktar.

WinBay also offers a broad selection of attractive Table games. You can find different dice and card games such as Golden Chip Roulette, Single Deck Blackjack, 21 Burn Blackjack, Zoom Roulette, Bonus Poker, Caribbean Poker, Wild Dragon, Joker Poker, No Commission Baccarat, Baccarat Deluxe, Andar Bahar, and Crazy Coin Flip, just to give an example.

The Live Dealer games are another hidden gem of this casino. You can find a diversity of different Blackjack, Poker, Roulette, Baccarat, or Game Shows here, all carried out by respected gaming studios like Pragmatic Play or Evolution for example. The Live Casino section is also pretty well organized and features some internal categories such as Top Live Casino, Gold Saloon, International Tables, Baccarat & Dice, and more. Overall, the games here are around 1000+ and definitely deserve your attention.

Finally, the Sportsbook. It seems perfect for all of you who prefer placing sports bets and are keen on sports events. In this case you won’t be disappointed – there’s a wild variety of sports such as Football, Volleyball, Tennis, Cricket, MMA, Boxing, Formula 1, or Ice Skating for example, plus plenty of popular events and tournaments including La Liga, Serie A, Premier League, NBA, NFL, ATP, WTA, and more.

Games Score
8000+

Total Games

WinBay Casino Mobile Games
7500+

Mobile Games

WinBay Casino Live Games
2000+

Live Games

Slots to try for a demo play or real money at WinBay Casino

Game Suppliers

WinBay collaborates with around 100 game providers including some of the most popular and well-respected ones such as Pragmatic Play, Wazdan, Yggdrasil, NetEnt, Play’n Go, Playson, and Evolution, to name a few.

Deposits and Withdrawals

WinBay accepts a variety of payment methods – you can top up your balance or perform payouts using some of the classic options like credit/debit cards or bank transfers. Other than that, many crypto coins are also available and that’s yet another strong point of this house – it’s quite crypto friendly. To be exact, the casino operates with some of the most popular coins such as Bitcoin, Tether, Ethereum, Dogecoin, Litecoin, Bitcoin Cash, Ripple, and USD Coin.

WinBay also works with plenty of e-wallets and online payment solutions which makes it perfect for a variety of players around the globe. You can find some of the well-known options such as Mifinity, Jeton, Paysafecard, Cash2Code, Skrill, and Neteller, but also many local alternatives typical for specific countries. To give an example, users from Canada can also rely on Interac, while Finnish players can use Aktia, Nordea, Zimpler, and Siru Mobile, as well.

This being said, you probably already assume that the exact list of payments varies according to your country of residence. The good part though, is that you can easily preview the available options for your location – just visit the Payments section and select your country from the drop down menu. After that all valid payment methods will be displayed, together with possible currencies to choose from.

The payment conditions on the other hand are also primarily favorable. The minimum deposit is set at €10 for most of the options. The only exception is Bitcoin which requires at least €30 of minimum investment. Nevertheless, both the amounts are up to standard and rather affordable.

The minimum withdrawal is also said to be at least €10 for almost all of the banking options like credit/debit cards, bank transfers, e-wallets, and some of the crypto coins. Some cryptocurrencies however feature higher limits such as Bitcoin with €60, Tether with €30, or Ethereum with €40.

As for the maximum you are allowed to withdraw, it depends on your VIP level. In other words, the more you rank up, the higher the limits respectively. This means that as a novice at winbay.com you won’t be able to cash-out a lot but luckily the higher levels feature more favorable amounts. Have a look:

  • Level 1 – a maximum of €500 per day and €7000 per month. The weekly limits are not specified though.
  • Level 2 – up to €500 per day and €10000 per month.
  • Level 3 – up to €800 per day and €12000 per month.
  • Level 4 – up to €1000 per day and €15000 per month.
  • Level 5 – up to €1500 per day and €20000 per month.

In addition to that, keep in mind that your VIP level is determined by your activity during 90 calendar days prior to submitting the withdrawal request. Plus, the status of a player who hasn’t been actively placing bets for a month is automatically lowered to the lowest level.

With all of this in mind, you can have up to 3 pending withdrawals on your account. No payout fees are being charged either, so that’s another good news.

When it comes to the withdrawal speed, all payout requests are processed from 1 to a maximum of 3 business days. The Financial department agents process withdrawal requests from 6 AM to 5 PM GMT, Monday-Friday, so keep that in mind. Of course the exact execution time also varies according to the payment method itself, with cryptocurrencies and e-wallets being the fastest. Also beware that some delays may occur due to public holidays or if additional checks are required.

Next, pay attention that no withdrawals will be allowed if you don’t meet the rollover requirement first. In short, every player must make at least x1 turnover of his/her deposit prior to cash-outs. This rule is typical for the sector and aims to prevent money-laundering. In this case, if you skip the rollover requirement the casino may cancel all winnings and keep the commission of 10% of the amount of the last deposit as payment expenses, and 15% commission if your account balance has been charged with a bank card or bank transfer. The fee is also normal for the sector, since most of the houses usually ask for around 10% as well.

Inactive accounts

Pay attention that if you don’t log in to your account for 180 consecutive days it will be considered inactive and a monthly administrative fee of €5 will apply.

Return to Players percent
RTP 97%

Depending on game played

WinBay Casino Minimum deposit
Minimum Deposit €10

* Depending on currency

WinBay Casino minimum and maximum withdraw
Minimum withdraw €10

Fair enough

WinBay Casino cashout time
Payout time Up to 3 business days

Might vary for some payment methods

WinBay Casino RTP
Payment score 3.2

Be careful

Withdraw Methods

Aktia, Bank transfer, Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Interac, Jeton, Litecoin, MasterCard, MiFinity, Neteller, Nordea, paysafecard, Ripple, Siru Mobile, Skrill, Tether, Tron, USD Coin, Visa, zimpler

Currencies

Licensing and Security

WinBay Casino is owned by NovaForge Ltd, a company operating under an e-gaming license number ALSI-152406028-FI2 issued by the Anjouan Gaming Authority. For this reason you can count on a relatively safe and secure gaming space, since this company adheres to all necessary rules for the sector. Anjouan Gaming is one of the most popular jurisdictions in recent years, along with Curacao and Kahnawake Gaming Commission, and many online casinos prefer to be licensed there. This regulatory hub features strict practices and requirements towards the houses and can ensure fair and transparent gaming conditions.

In this case, WinBay comes with 100% provably fair games, which are guaranteed by its Random Number Generators (RNGs). This technology makes sure that the outcome of each game is absolutely genuine and not manipulated in any way. What’s more, the casino also uses state-of-the-art encryption to ensure the security of your personal data, so no money laundering or identity theft are actually possible.

When it comes to responsible gaming however WinBay doesn’t do its best to help its players avoid gambling problems. In other words, you should mainly count on yourself and set personal limits in order to prevent gambling addiction or excessive gameplay. The website doesn’t offer a lot of responsible gaming tools, to be exact no deposit, loss, wager, or session limits are available at your account. Instead, you can visit the Responsible Gaming section where a list of help organizations is posted, as well as some tips and tricks on how to maintain control over your gaming. What’s more, you can also request the Self-exclusion option in case you experience any gambling problems and need to take a break. In this case, your account will be deactivated for a definite or indefinite period of time and no access will be possible until the time span expires. In order to self-exclude yourself, just contact the customer support via live chat or by email and they will close your account in the next 24 hours.

Other than that, a short self-check test is also available, have a look:

  • Does gambling distract you from going to work or school?
  • Is gambling to you simply a way to spend some time or avoid boredom?
  • Do you play alone for long periods?
  • Have others ever criticized your gambling?
  • Have you lost interest in family, friends, and hobbies because of gambling?
  • Have you ever lied to cover up the amount of money or time spent on gambling?
  • Are you reluctant to spend ‘gambling money’ on anything else?
  • Do you play until you lose all your money?
  • Do you try to recoup as soon as possible right after loss?
  • Do you feel lost and desperate when you run out of money because of gambling?
  • Do you feel depressed or even suicidal because of gambling?
  • Can any arguments, frustrations, or disappointments make you want to play?
WinBay Casino founded in 2021
Online since 2021

4+ years online

Casino owned by NovaForge LTD
Owner NovaForge LTD

Verified

Certified and regulated
Certified by Anjouan Offshore Finance Authority

Regulated and legit

Operates in multiple countries
Operates in 10+

Countries

Scored as Awesome
Trust Score 8.1 / 10

Awesome

us us flag

WinBay Casino is not available in USA

Restricted Countries

Afghanistan , Armenia , Belarus , Belgium , Bulgaria , China , Cyprus , Denmark , Estonia , France , Georgia , Greece , Guam (USA) , Iran , Iraq , Israel , Korea, North , Korea, South , Lithuania , Malta , Moldova , Myanmar , Netherlands , Netherlands Antilles , Romania , Russia , Spain , Sweden , U.K. , Ukraine , USA , USA Minor Outlying Islands , Virgin Islands (USA) , Curacao

WinBay Casino is open to these countries:

Available

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Customer Support

WinBay Casino features a very well organized Help Center with all the essential information you may need. There you can find a list of Frequently Asked Questions (FAQ), grouped in categories such as General, My Account & Verification, Technical, Bonuses, Deposits, Withdrawals, and more. The links for the Live chat and the language switch are also available there, so you can have all necessary information at your fingertips.

And speaking about Live chat, in this case you can count on instant response times and qualified support agents. Just click on the link and a pop-up will appear – then type your name, email and message and start the chat. The support team is always ready to help no matter the time or type of issue.

As an alternative you can also write to [email protected] and explain your problem or question there. The support email is suitable for those of you who don’t seek instant answers and are willing to wait a bit more. Even though the email support team is also said to be quite prompt and tends to get back to you as soon as possible.

Finally, both the email and live chat are said to be available 24/7, so you can reach out for help even in the middle of the night. The support agents are also knowledgeable enough and can handle any gambling related issue.

Online Chat Support Available
Online Chat 24/7

WinBay Casino Email Support
Email support 24/7

Support Rated As Be careful
Support rating 4.1

Be careful

WinBay Casino Website Languages
Languages English, Italian, Finnish, Polish, Norwegian, German, Hungarian, Czech, Greek, Portuguese 10

Layout and Navigation

WinBay has a rather unique layout that won’t leave you indifferent. The whole design is built around the pirate theme and sea adventures. You will discover amazing images, creative motion pictures, and vivid colors which can make your gaming journey one in a lifetime! Get on board and experience an epic adventure in the wild sea, searching for treasures and chests of gold. You’ll definitely appreciate the user-friendly interface as well, since any game or promo is just a click away. Not to mention that the whole platform offers seamless deposit and withdrawals, neat personal profile, and overall well-thought out menu.

The registration process is yet another strong point of this house since you can open an account in just a blink of your eye! Click on the Register button and select your welcome offer. Then press Choose and proceed to the next step where an email and personal password are required. Agree with the Terms and Conditions and go to the final step – here you’ll be asked to fill in some additional personal information such as names, address, phone number, gender, and date of birth. Finish your registration and enjoy your new profile at WinBay Casino!

Mobile Casino

WinBay Casino can be accessed on any mobile device and offers seamless gaming even on the go! Just visit the page on any Android or iOS device and enjoy the variety of services, including the full range of games and promos. The whole mobile version runs smoothly and features the same creative layout, so you can benefit from the full potential of the casino no matter where or when.

In addition to that you can also create a Shortcut – just click on the link at the bottom of the page and follow the instructions. This way you will be granted instant access to all the goodies and perks of WinBay!

WinBay Casino Mobile Version
The bottom line

WinBay is yet another exciting gambling house that can provide the high quality and variety of services every player is seeking for. Its website was created with attention to detail and definitely manages to stand out from the crowd which was the main reason we wanted to stick around for longer. The content however is alluring as well – a massive gaming library, diversity of promotions, and seamless transactions are what makes this house a must for every dedicated player out there. Give it a try yourself and get on board for a wild gambling adventure!

About the author

Stan / Casino expert

last updated

Stan is the one that founded CorrectCasinos.com back in 2018. He is really passionate about fair-play in online casinos, transparency and responsible gaming.

Frequently Asked Questions

WinBay Casino is owned by NovaForge Ltd, a company operating under an e-gaming license number ALSI-152406028-FI2, issued by the Anjouan Gaming Authority.

Yes, beware that deposits via Skrill and Neteller are not considered qualifying for most of the promotions at WinBay Casino.

Yes, but only partially. To be precise, some of the promotions come with a maximum cash-out of x10 times the bonus value – this however applies only for residents of Thailand, Brazil, Japan, Chile, and Peru.

Yes, the casino offers a variety of generous Tournaments with whooping prize pools. Just stay tuned and keep an eye on the page for new opportunities.

The casino accepts many popular crypto coins including Bitcoin, Tether, Ethereum, Dogecoin, Litecoin, Bitcoin Cash, Ripple, and USD Coin.

Yes! Most of the games here are available in a demo mode.

No, at the time of writing no personal limits are available here such as deposit, session, or wager limits.

Absolutely, just contact the support team via live chat or by email and they will deactivate your account in the next 24 hours.

Identity verification documents

Account verification isn’t mandatory when you open an account at WinBay. Still, at some point the casino may ask for some personal data in order to confirm your identity or address. Here’s what you may be required to provide:

  • Identity verification: in order to confirm your identity you can upload a copy of your ID, passport, or driving license. Make sure that all four corners are fully visible.
  • Address verification: in this case you may need to provide a utility bill, bank statement, or rental agreement. The document must not be older than 3 months.
  • Proof of payment: history of payment methods

In addition, remember that you have 30 days to upload the necessary documents once they are requested. This being said, the casino has the right to withhold payments or suspend your account until you provide the verification documents.

Verification time

Reviewing the verification documents may take from 1 to a maximum of 3 working days. Beware however that some delays may occur in case you have submitted wrong files or if further checks need to be completed.

VIP Program

WinBay Casino comes with a generous VIP Program, consisting of 5 levels in total. Each rank features better and better rewards and perks such as a higher percentage of cash-back, personal VIP manager, wider withdrawal limits, personalized offers, and many more!

Promotions

At winbay.com all registered players can benefit from a broad selection of promotions, both casino and sports oriented. There are multiple types of welcome offers, reload bonuses, sports free bets and deals, cash-backs, and even an exciting Bonus Shop! The list continues with some Challenges and Tournaments for further rewards, as well as an enticing VIP Program!

Bonus codes

No bonus codes are required in order to claim a bonus here. Just select the promo when opening an account or at the cashier and place the qualifying deposit. The prize will then be added to your account automatically. The only exceptions are the Live and Sports cash-backs which must be requested manually via live chat or by email.

Withdrawal limits

The minimum cash-out is set at €10 for most of the payment methods, including bank transfers, credit/debit cards, e-wallets, and some of the cryptocurrencies. Yet, some crypto coins come with different minimum withdrawals such as Bitcoin (€60), Tether (€30), and Ethereum (€40).

The maximum withdrawals vary according to your VIP Level as follows:

  • Level 1 – a maximum of €500 per day and €7000 per month. The weekly limits are not specified though.
  • Level 2 – up to €500 per day and €10000 per month.
  • Level 3 – up to €800 per day and €12000 per month.
  • Level 4 – up to €1000 per day and €15000 per month.
  • Level 5 – up to €1500 per day and €20000 per month.

Problems

In case you experience any issue while using the services of this casino, don’t hesitate to contact the support team via live chat or by email. The agents will try to respond in a timely manner. Yet, in order for your request to be processed as soon as possible, make sure to include all the necessary details associated with your problem such as:

  • Account username
  • Full name as registered on the account
  • Email the complaint from the registered email address
  • Email subject has to include complaint reason
  • A detailed summary/explanation of the complaint
  • Specific dates and times associated with the complaint

The casino will then inform you of the outcome of your complaint within 10 working days.

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