The casino supports a wide range of convenient payment methods for you to fund your account or withdraw your winnings, and their availability depends on your country of residence.
Once you set up an account, you’ll be able to choose from debit and credit cards, e-wallets, instant banking methods, prepaid vouchers, and other payment alternatives. These include Visa, Mastercard, JCB, Skrill, Neosurf, Astropay, Neteller, MiFinity, Ecopayz, Klarna, InstaDebit, iDebit, SticPay, and CoinsPaid.
As a general rule, the payouts are processed back to the original method used for deposit, or if this is not possible, they will be transferred to your bank account.
The minimum deposit and withdrawal limits are quite reasonable as they are set to €20 for incoming and €30 for outgoing transactions. The maximum withdrawal amount that could be processed to a regular player is €7,500 per week, and €30,000 per month, and VIP players are entitled to higher limits.
A quick check in the General Terms and Conditions informed us that all real money deposits must be wagered at least 3 times before a withdrawal, or else, the casino reserves the right to charge you a fee.
With reference to all the other casinos we have reviewed, we believe that this is a bit unfair practice because usually, to comply with the standard Anti-Money Laundering regulations and withdraw your own money, you must wager your deposits just once.
SlotVibe Casino is owned and operated by Dama N.V., a company running many other brands and registered under the laws of Curacao.
Like many times before, we would like to draw your attention to the importance of proper licensing, as this will increase the chances of getting your winnings paid accurately and on time.
The Curacao gaming officials do not get involved in disputes and urge the parties to settle them by themselves. The UKGC and the MGA, on the other hand, have cardinal rules regarding customer protection and experience, which can not be easily breached, and you can always count on assistance from the authorities.
Customer support is available 24/7 via live chat and email in 8 different languages. Initially, the chat option will lead you to a bot, which will transfer you to different parts of the General Terms and Conditions policy or the FAQ section according to the selected topic.
Here’s a small tip – if you choose a “Withdrawal Issue” and then “How to withdraw” you’ll be transferred to a real agent, which will answer your query quite promptly. We contacted them several times, and we can confirm that they are very efficient and polite.