HeyCasino! is a new player on the ever-evolving online gambling market, and at a first glance, it is doing everything by the book. It comes with detailed general terms, bonus policy, tempting cashback bonuses, and great game library but are there any shortcomings that may make you think twice before you open an account?
Players from USA Not Accepted
HeyCasino! Review
Be careful 4.1/10
1000+
Slots & table games
€20
minimum deposit
€50
minimum withdraw
Why not recommended
- Offshore license
- €50 min withdrawal
- 3-day bonus validity
welcome bonus
100% up to €500 First Deposit Bonus, 10% No Wager Cashback
18+ | New Customers Only |
T&C Apply
| ⭐ Website: | |
| 🤝 Owner: | DMG Solutions B.V. |
| 🆕 Online since: | 2020 |
| ⭐ Trust score: | 4.1 / 10 |
| 👍 Licence: | Curacao |
Deposit Methods
Languages
Currencies
Pros
- More than 1000 games available
Cons
- Offshore license
- €50 min withdrawal
- 3-day bonus validity
HeyCasino! - Video Review
HeyCasino! Review
Today’s bonus
WELCOME BONUS
100% up to €500 First Deposit Bonus, 10% No Wager Cashback
100% Welcome Bonus of Up to €500, 10% Cashback
New players are greeted with a 100% match deposit bonus of up to €500 upon their first deposit as long as they haven’t used Skrill, Neteller or paysafe.
The qualifying deposit is the standard €20. There is a 30x wagering requirement you need to fulfill and release your bonus funds. Yes, a 30x wagering is a rarity, but before you rush to claim the bonus, we consider it relevant to mention that you have only 3 days to clear the wagering. If you do not do that, the bonus is removed from your account and your progress is lost. In comparison, most online casinos have a 14- or even 30-day bonus validity.
10% No Wager Cashback
The casino gives 10% cashback on the losses you had the previous day and the best of all is that there are no wagering requirements attached. There is a catch, though. The cashback is valid only for losses on slots. The max amount you can get back is €2000.
Game Selection
HeyCasino! works with a great number of big and small scale studios and the game library surely exceeds 1000 titles. As usual, slot players have the greatest variety of titles to choose from, but the range of table games, video poker, and scratchcards is also decent.
Slots and some of the table games are playable in fun mode even if you don’t have an account.
Тhe live casino section needs urgent diversification, as it hosts the modest selection of 3 games powered by Vivo, Ezugi, and Pragmatic Play.
1000+
Total Games
800+
Mobile Games
3+
Live Games
Slots to try for a demo play or real money at HeyCasino!
Game Suppliers
Some of the game studios the casino works with are Microgaming, Play’n GO, Pragmatic Play, Red Tiger, NetEnt, iSoftBet, Elk, Reel Time Gaming, Blueprint, Wazdan, Betsoft, Quickspin, BTG, Push Gaming.
It is a nuisance that there is not a drop down menu where all game suppliers are visible. Instead, you either have to use the search bar to check if a certain game is playable at HeyCasino! or scroll down for several minutes to check all available studios.
Deposits and Withdrawals
Since the last time we visited, the casino has greatly expanded the number of supported payment processors. Regardless of the country you live in, you will be able to deposit via a convenient payment method.
When you request a withdrawal, your funds will be returned to the same payment method you used for depositing. However, you need to be aware that the casino charges a €3 fee for each withdrawal. Also, your withdrawal request will be rejected unless you played through the deposited amount at least once.
The minimum deposit is €20. The max deposit is €5000 per transaction and €15,000 per day.
The minimum withdrawal is €50, which is a bit on the higher side for casual players, especially if we take into account the 1x deposit turnover requirement.
If we assume that you deposit €20, and win €50 on your very first bet, you are not allowed to cash out until you play through the €20 you initially deposited. Then, if your balance is higher than €50, you will be allowed to request a withdrawal. If you end up with a smaller amount, you have to keep playing, which means you risk blowing off your winnings.
RTP 72%
Depending on game played
Minimum Deposit €20
* Depending on currency
Minimum withdraw €50
Fair enough
Payout time up to 3 business days
Might vary for some payment methods
Payment score 6.5
Very Good!
Deposit Methods
Bank transfer, Brite, coinspaid, Crypto&Go, ecopayZ, eZeeWallet, Interac, Klarna, KwickGo, Maestro, MasterCard, MiFinity, Neteller, NodaPay, PassNGo, Paysafe, paysafecard, Skrill, Sofortuberweisung, Trustly, Visa, Volt
Withdraw Methods
Bank transfer, Brite, coinspaid, Crypto&Go, ecopayZ, eZeeWallet, Interac, Klarna, KwickGo, Maestro, MasterCard, MiFinity, Neteller, NodaPay, PassNGo, Paysafe, paysafecard, Skrill, Sofortuberweisung, Trustly, Visa, Volt
Currencies
Security and Licensing
HeyCasino! is operated by DMG Solutions B.V – a company that holds a Curacao gambling license. Although it is not something unusual for new casinos to opt for Curacao licenses and save up from application fees, they are not as respected as the UKGC, MGA, or Spelinspectionen licensees.
Playing at a Curacao-licensed casino means that you can hardly count on any protection in an event of a dispute, unpaid winnings, bonus issues, etc. As usual, we remind our readers to be careful when doing business with an offshore licensee.
Online since 2020
3+ years online
Owner DMG Solutions B.V.
Verified
Certified by Curacao
Curacao
Operates in 20+
Countries
Trust Score 4.1 / 10
Be careful
HeyCasino! is not available in USA
Restricted Countries
Afghanistan , Albania , Algeria , American Samoa , Angola , Aruba , Australia , Belgium , Bulgaria , Cambodia , China , Cyprus , Denmark , Ecuador , Estonia , Ethiopia , France , Guam (USA) , Guyana , Hungary , Indonesia , Iran , Iraq , Israel , Italy , Kuwait , Laos , Libya , Macau , Malaysia , Malta , Moldova , Myanmar , Namibia , Netherlands , Netherlands Antilles , Nicaragua , Nigeria , Northern Mariana Islands , Pakistan , Panama , Papua New Guinea , Philippines , Portugal , Puerto Rico , Samoa , Saudi Arabia , Singapore , Slovenia , Somalia , Spain , Sudan , Switzerland , Syria , Taiwan , Thailand , Turkey , U.K. , Uganda , Ukraine , USA , USA Minor Outlying Islands , Virgin Islands (British) , Virgin Islands (USA) , Wallis and Futuna Islands , Yemen , Zimbabwe , Curacao , Serbia , Bonaire , Belguim
HeyCasino! is open to these countries:
Available
Other casinos owned by DMG Solutions B.V.
Customer Support
You can get in touch with customer support via email or live chat. They are ready to assist you with your queries from Monday to Friday from 9:00 to 17:00 CEST.
Online Chat Mon-Fri 9:00 to 17:00 CEST
Email support 24/7
Support rating 5.9
Average
Languages 4 English, German, Finnish, Norwegian
Layout and Navigation
The casino has a bit basic yet user-friendly design. All important information you might be looking for is found either on the left side of your screen or at the bottom of the main page. Overall, you should be able to find what you are looking for in a few clicks.
Mobile Casino
The games are playable on both Android and iOS-powered devices. For security reasons, we recommend you to access your casino account using mobile data instead of the public network at an airport, restaurant, mall, etc.
The bottom line
HeyCasino! is an okayish casino but we cannot recommend a new casino holding an offshore license to our readers, especially when there are so many legit casinos with years of experience. Still, we will keep an eye on its development path and update its rating if needed.
About the author
Pettie Iv / Head of content
Pettie is really passionate about delivering the best reviews in an easy to understand language & way.
HeyCasino! FAQ
There are a few indications that your gameplay might not be smooth sailing.
First of all, HeyCasino! is a Curacao licensee and you should not expect the Curacao gambling authorities to take serious measures and protect your interests. Right off the bat, we cannot think of a Curacao licensee, hit with a financial penalty for violating the responsible gambling practices or AML regulations.
Also, if you are nurturing a small bankroll, the €50 min withdrawal after a 1x deposit turnover might be a bit too harsh for your liking.
That’s why we would like to remind you that there are a lot of online casinos with more player-friendly bonuses.
You can play a vast selection of slots, table games, and video poker. The studio works with a large number of game studios, so there is no shortage of interesting titles.
You can ask the customer support for an update. You should also make sure that you haven’t abused the general terms or the bonus terms. If it turns out that the casino is making up excuses for withholding your winnings, the only thing you can do is grin and bear it. Okay, fine, you can file a complaint to the Curacao gambling authorities, but in the best-case scenario, the casino would receive a slap on the wrist.
The use of any kind of cheating software is prohibited. Still, you can try and open an account from a restricted jurisdiction but be advised that you may end up with a closed account and forfeited winnings.
Yes, the games we tested were compatible with both Android and iOS devices. Still, there might be some titles that require Flash to load.
HeyCasino! Verification Documents
To process your first withdrawal request, the casino needs you to send the following set of documents:
- Copy of an ID/driver’s license/ passport
- Copy of a recent utility bill with your name and address written on it
- Proof of payment upon casino’s discretion
HeyCasino! Verification Time
Withdrawals are processed between 1 and 3 days after verification. You will be notified if the casino needs some more time to review your request.
HeyCasino! Promotions
Apart from Pragmatic’s Drops and Wins and other limited-time tournaments, the casino has a welcome bonus of up to €500 as well as 10% cashback on slots losses.
HeyCasino! Withdrawal Limits
The lowest amount you can cash out is €50. The max amount you can withdraw is €10,000 per week and €40,000 per month. If you want to withdraw more than €40,000, the sum will be paid out to you in several installments until the full amount is paid.
HeyCasino! Problems
- €50 minimum withdrawal. Too high for players who deposit €10 once in a while and play slots with a 0.50 bet
- Offshore license
- Bonus validity can be extended to 7 days or more
HeyCasino! comparisson
Compare HeyCasino! whith 2 of the most popular casinos
HeyCasino! Reviews by players
Rate HeyCasino! and write a review
H
Hampus
Reviewed on 07/13/2021 at 10:12 am
Reviewed HeyCasino!Rated with 1 star(s)
What I didn’t like:
Unresponsive customer support
No live chat
Very dodgy terms of conditions that they tweak as they want to screw you over
Scammed me out of a 73000 euro win even though I didn’t break any bonus term rules. I have made a formal complaint with Gaming Curacao but don’t expect it to go anywhere.
Min cashout is massive and they take 3 euro fee on every cashout
Avoid this casino like the plague as if you win big they will do whatever they can to not pay out
Low game selection