There are several payment methods that you can use on the website, however, these will vary depending on your location. In general, you will be able to use Visa, Mastercard, Skrill, Neteller, Paysafecard, EcoPayz, iDebit, Trustly, Klarna, MuchBetter, EnterCash, Zimpler, and Bank Transfer for deposits. The minimum amount you can add to your account is €10. This should usually be processed immediately, and it should be free as well. The casino only supports a handful of currencies, and these are EUR, CAD, SEK, and NOK. This is no surprise, as the target audience here are Scandinavian players.
For withdrawals, you have the option of Visa, Mastercard, Skrill, Neteller, Paysafecard, Interac, Trustly, Zimpler, and Bank Transfer. The minimum here is €20, and there are also limits to this. The weekly cap is set at €10,000, while the monthly one is €25,000. These are both standard parameters that should be sufficient for all players. Once you have passed the verification process, processing times should take no longer than 72 hours.
Frank & Fred holds licenses from not only the Malta Gaming Authority (MGA) but the Swedish Gambling Authority as well. The MGA is one of the most highly regarded and respected regulators in the industry, providing security and support to players. They impose high fees on licensed casinos and have a laundry list of requirements that must be followed to a tee. As for the Swedish license, aside from providing further legitimacy to the website, that also enables it to operate on the territory of the country. This means that players from Sweden will be able to safely and assuredly play their favourite games on Frank & Fred.
If you ever run into any issues, Frank & Fred provide support 24/7. This is available through the online chat that is found in the field on the left side of your screen. Available in several languages, this feature will connect you to a support agent who will assist you on the spot. Wait times vary with the time of day, but they shouldn’t take much longer than 5 to 10 minutes. Alternatively, you can email them, and they will get back to you as soon as possible.
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