Cookie casino accepts the most common payment methods including Visa, MasterCard, paysafe, Trustly, Maestro, Neteller, Skrill, Rapid Transfer, Interac, iDebit, Instadebit, Ecopayz, Klarna, Neosurf, Zimpler.
The minimum deposit is €20. The minimum withdrawal is €10 except for withdrawals via bank transfer where the lowest amount you can withdraw is €500. The max withdrawal is €4000 per day, €10,000 per week, and €40,000 per month, but depending on your activity, these limits can be increased.
Everything looked fine to us until we got to the deposit rollover requirement clause. To request a withdrawal, you must play through the deposited amount 3 times. In other words, if you deposit €20, you need to keep playing until you generate a €60 turnover. Then, if the amount you end up with is equal or higher than the €10 min withdrawal, you would be able to cash out.
Although the casino accepts multiple currencies, the internal currency is EUR. So, if you are based in Norway and you have a NOK bank account, you need to request a withdrawal in EUR and pay a currency conversion fee to receive your winnings in NOK. More often than not, the currency conversion fees are pretty hefty, so if you want to withdraw €10, you will most probably end up with the equivalent of €6-7 in your currency.
Last but not least, there is a €5 fee for dormant accounts. If you have a remaining balance in your account and you haven’t logged in over the previous 12 months, you owe the respective fee that totally contradicts with the responsible gambling practices at most EU countries.
Cookie casino is owned and operated by N1 Interactive Ltd. The latter is a company that runs several other casinos all of them overseen by the Malta Gaming Authority. Therefore, Cookie and its sister sites can be deemed safe, although we recommend you to check out the terms and conditions prior to making a deposit, no wonder if a 3x or even higher deposit rollover requirement shows up.
You can get in touch with customer support via live chat or fill in the contact form available on the website.