Cleopatra Casino boasts a wide selection of payment methods. You can deposit funds via Visa, Mastercard, Maestro, Paysafecard, Neteller, Skrill, Rapid Transfer, Sticpay, Neosurf, MuchBetter, Klarna, Interac, Instadebit, iDebit, EcoPayz, Siru Mobile, Yandex, Accentpay, and Bank Transfer. You can also deposit Bitcoin, Litecoin, Ethereum, Bitcoin Cash, Dogecoin, and Tether, through the Coins Paid system. The minimum accepted amount across all of these is €10, while there is no limit per transaction. While most methods do not have any fees attached, some come with a 2.5% charge, so make sure to check if that applies to you. The supported currencies on the website include EUR, USD, NOK, CAD, AUD, RUB, CNY, JPY, BTC, LTC, ETH, BCH, DOG, and USDT.
If you wish to withdraw funds, you can use Visa, Mastercard, Maestro, Neteller, Skrill, Rapid Transfer, Sticpay, Neosurf, MuchBetter, Klarna, EcoPayz, Interac, Instadebit, iDebit, Yandex, and Bank Transfer. Additionally, all of the previously mentioned cryptos are available here as well. The minimum withdrawal amount is €10 for all services except for Bank Transfers, where it is €500. Meanwhile, the daily maximum also serves as a weekly one and is set at €12,000. While this might be standard in the latter case, it is very generous as a daily cap. Processing times will vary depending on the chosen service and can take up to 7 business days. There are no fees associated with withdrawals. There is also a 1x wagering requirement on all deposited funds, which is standard practice to comply with regulations.
Cleopatra Casino operates under Dama’s Curacao eGaming Authority license. As such, this might not be the most secure place to gamble with your money, as the regulator has somewhat of a spotty history. Curacao’s low fees and lax standards have made it possible for casinos to set unfair terms and requirements for players. This makes taking advantage of bonus offers much more difficult and obfuscated. Furthermore, the regulator will rarely get involved in cases where a casino is delaying or refusing payment of withdrawals. Instead, the players are often left to resolve such matters on their own, without any backing or support.
If you run into any issues or simply have questions, you can contact the support department via email or online chat. The latter of these can be found in the bottom-right corner of your screen and is available 24/7. Here, you will receive immediate assistance within minutes, regardless of the time of day. Alternatively, a contact form is available in the Support section. You can fill this out with your query, and they will get back to you via email.