Gallo is a brand new casino founded in 2020, with a library of more than 1000 different games. It is owned and operated by Prism Marketing, a company that runs several other brands with a controversial reputation. The website has an interactive, cartoonish design with a friendly rooster welcoming you from the homepage as “Gallo” is the Spanish word for “rooster”.
Layout and Navigation
The website enables easy browsing, and at the very top, you can see large tabs for the Promotions and VIP sections. Just below the main banner are the different game categories and a search bar. Roll down to the homepage’s bottom to find the General Terms and Conditions, Bonus Terms, and information about the casino’s ownership.
Gallo Casino offers a Welcome Bonus Package upon the first 3 deposits. To qualify for a bonus, you need to deposit at least €20 for each. The first bonus is 200% up to €1000 plus 50 Free Spins. On your second deposit, you will receive a 125% bonus of up to €1500 plus 75 Free Spins, and on your third one, a 75% bonus of up to €1000 plus 125 Free Spins. The wagering requirements stated in the Bonus Policy are 30 times deposit plus bonus amount, but after we registered an account, a pop-up window appeared claiming that the initial deposit bonus carries wagering requirements of 88 times, which is quite a lot. We contacted support over the chat to clarify this, and they said that if they add the bonus to your account, the wagering requirements are 30 times, but if you receive it automatically, the requirements will be 88 times. This sounds a bit tricky as it is not indicated anywhere on the website. The maximum bet shouldn’t exceed 30% of the received bonus, and as support informed us, there is no limit on the bonus validity, which sounds great, but after the misinformation regarding the rollover, you couldn’t be very sure to what extent is this actually true. If you deposited over €200 in total, the maximum amount of winnings you are allowed to withdraw would be equal to 20 deposits; otherwise, the maximum amount is limited to 10 deposits.
The casino also offers Sunday Funday Free Spins, a Loyalty Bonus, a Breakfast Bonus, and a 10% Cashback up to €200 on Tuesday.
Gallo has a VIP program too, where for every €10 in wagers, you earn 1 Loyalty Comp, and the more points you collect, the higher your VIP status will be. Different VIP levels result in additional benefits, such as custom promotions, faster cashouts, higher cashback percentages, personal account manager, and others.
Welcome Bonus Package of Up to €4500
You can choose between many types of slots, scratch cards, roulette, poker, sic bo, blackjack, casino hold ’em, baccarat, and pontoon at Gallo. Unfortunately, the games do not support a demo version, and if you want to try them, you need to place a real money bet.
Slots to try for a demo play or real money at Casino Gallo
The casino works with mostly smaller-scale providers, such as GameScale, Betixon, Booming Games, Booongo, Evoplay, Ezugi, Gamshy, Kalamba, Leap, Lucky Streak, Merkur, Mr. Sloty, Nucleus, Vivo Gaming, and others. We noticed some products from the industry’s major developers in the industry though, such as BetSoft, ELK Studios, Evolution Gaming, Iron Dog, and Thunderkick.
The Payment section appears in view after you register an account, and the options depend on your log-in country. In our opinion, the choice is quite limited as we were provided with only a few options such as Visa, Mastercard, OnlineUberweisen, a regular Bank transfer, and no e-wallets or prepaid vouchers.
The minimum deposit amount is set to €20, which is fairly acceptable, but the minimum withdrawal limit is €100, which is way too high compared to many other casinos that allow considerably lower amounts.
The casino requires a deposit turnover of at least once, or else they will charge you a fee upon withdrawal.
Depending on game played
* Depending on currency
Up to 5 business days
Might vary for some payment methods
Security and Licensing
Gallo Casino is owned and operated by Prism Marketing, a company that runs several online casino brands, including Golden Axe and Shadow Slots Casino, which we reviewed earlier. We couldn’t find any information regarding the company’s license on the website, and after asking support, they informed us that we need to send an email to inquire about this. The latter makes a very bad impression as this important information should be displayed very clearly on the casino’s website. Details about the restricted countries were nowhere to be found either. We would like to remind you again of the importance of playing at a casino regulated by a respected authority, as this will increase the chances of getting your winnings paid accurately and on time.
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Customer support is available 24/7 via live chat and email. We contacted them several times, and we can confirm that the agents were quite rude and very unwilling to answer questions regarding the misleading bonus conditions and the casino’s operating license.
Gallo Casino does not offer a mobile app. You can still easily access the website through a mobile browser and play directly on your mobile device as all desktop versions of the games are compatible with IOS and Android.
The bottom line
Based on our research, we can conclude that there are plenty of better casinos to choose from for your spare time rather than Gallo. Essential information about the operating license and the bonus conditions, which is usually very clearly displayed on the legitimate casinos’ websites, is nowhere to be found in this one. We had to check with support many of the details and received quite unconvincing answers. Finally, the casino does not have a list of restricted jurisdictions, which raises the question of what happens if a player from a restricted jurisdiction opens an account, makes a deposit, requests a withdrawal, and ends up with confiscated winnings due to legislative issues?
And all this was barely on a preliminary stage before even making a deposit and actually spending money. You can easily imagine how things will be interpreted in case of any disputes regarding unpaid winnings or other issues. With all of the above mentioned, you should definitely consider spending your money at a casino with clear conditions and a proper license.
Casino Gallo FAQ
Definitely not. Important information about licensing and restricted territories couldn’t be found anywhere on their website. Also, we found many discrepancies regarding the bonus conditions, which sounds quite like very low customer protection. So if you feel like having a good time while playing without having any concerns about whether your winnings will be paid fully and on time, perhaps you should entrust a casino with a spotless reputation.
Nope, bonuses come after depositing at least €20, and you should check the bonus terms and conditions very carefully.
You can play different kinds of slots, table games, live casino games, scratch cards, and video poker. The games do not support a demo version, and you won’t be able to try them for free.
The casino does not provide clear information about its license, which means you can not rely on any authorities to help you get your winnings. In case of any disputes, it will be your sole responsibility to solve the issue. This is why we always advise our readers to choose legitimate casinos regulated by a respected authority.
Yes, you can easily access the website and play from your mobile device. For security reasons, we advise you to avoid logging into your account when connected to a public Wi-Fi.