Players from USA Not Accepted

CasiGo Casino Review

Pettie Iv · 03/04/2022

Players reviews, complaints & discussions CasiGo Casino

Very Good! 6.6/10

1500+

Slots & table games

$10

minimum deposit

$10

minimum withdraw

Why not recommended

Many restricted countries

welcome bonus

up to €1100 + 375 Free Spins

⭐ Website:
🤝 Owner:	White Hat Gaming Limited
🆕 Online since:	2020
⭐ Trust score:	8.1 / 10
👍 Licence:	MGA, UKGC

Deposit Methods

Languages

Pros

Over 1500 games
Trusted Payment Methods
Everyday Bonuses

Cons

Many restricted countries

5 Things to be aware of when playing at CasiGo

We found the bellow points risky when reading the terms and conditions of CasiGo

35x

Whenever you obtain a bonus at CasiGo it will come with a 35x wagering requirement that you must complete in order to then be able to cash out any winnings you might have gotten.

30 Days

You will have a total of 30 days to make use of the bonus money you get from any of the promotions at CasiGo. If you do not, the rest of the bonus money will disappear from your casino account balance.

48 Hours

All of your withdrawal transactions will get reviewed in a matter of up to 2 business days. However, usually, at most casinos, the time it takes is less than that, although this is the max amount of time.

5 Days

After you get your cash-out requests approved you will have them processed. However, from the time they get processed, to the time you receive the money, up to 5 business days could pass.

€5

Your bets cannot go over the amount of €5 when you are using bonus money. This is a restriction that always gets applied by online casinos in order to avoid fast wagering rule completion.

Our expert's opinion

Pettie Iv / Head of content

Last updated: 28 July 2024

18+ | Affiliate Disclosure

I think CasiGo has always been and always will be a phenomenal online casino platform that I have very fond memories of. I remember first visiting the website and being pleasantly surprised with how many unique and interesting promotions they have in store for me and all other visitors.

CasiGo Casino Rating

How we rate online casinos?

Withdrawal Time

Slower than 242 casinos

48 Hours

Games

Less than 1056 casinos

1500

Minimum Deposit

Higher than 216 casinos

€10

Min. Withdrawal

Higher than 123 casinos

€10

Bonus Value

Smaller than 407 casinos

€1100

Free Spins

Less than 64 casinos

375

Wagering Requirements

Worse than 372 casinos

x35

CasiGO Casino Review

CasiGO is an online casino operated by White Hat Gaming. At a first glance, it is just another online casino offering the standard games and bonuses that might not be everyone’s cup of tea. Well, as the saying goes: “Do not judge the book by its cover”, so we decided to carry out an in-depth review and outline the pros and cons of being a CasiGO casino customer.

Localised versions of CasiGo Casino

CasiGo Casino Greece Αξιολόγηση

Today’s bonus

WELCOME BONUS

up to €1100 + 375 Free Spins

CasiGo Casino Bonuses

First deposit bonus

The 200% up to GBP 200

us Restricted

Welcome Bonus Package, Promotions Calendar, and more

At the time of writing, CasiGO has a welcome bonus package of up to $1100 + 375 free spins on the Book of Dead slot.

The bonus is granted in batches upon the first four deposits you make. The qualifying deposit for each bonus is $10 but Neteller and Skrill depositors are not eligible for claiming the offer. Each bonus comes with a 35x wagering requirement attached, and it is important to know that both the deposit + bonus are subject to the wagering requirement, which significantly increases the amount you have to put in to make your bonus cashable.

On the more positive side, you have 30 days to clear the bonus wagering. In comparison, many casinos require players to clear it within 14 or even 7 days. The max bet you can place when playing with bonus funds is $5 which is pretty standard. All in all, the welcome bonus is a mixed bag, but let’s see what is up for grabs in case the casino retains your interest beyond the welcome bonus.

Existing players have a Promotions guide offering bonus spins, multi deposit offers, etc.

Your loyalty to CasiGO won’t go unnoticed. The more you play, the more loyalty points you collect. Every 1000 points can be converted into $5 cash. When you create an account, you are greeted with 2,000 loyalty points.

Game Selection

According to CasiGO’s information, players have access to more than 1,500 games distributed into slots, live casino, roulette, blackjack, table games, scratchcards, and jackpots categories. You can sort them out by a provider.

It is a nuisance that the games are not playable in demo mode unless you have an account, and this might be a dealbreaker for many players who want to test the waters before risking their own bankroll.

1500+

Total Games

1200+

Mobile Games

20+

Live Games

Slots to try for a demo play or real money at CasiGo Casino

Game Suppliers

The casino takes pride in offering games from 80 software providers with NetEnt, Evolution, Rabcat, Red Tiger, 1×2, NYX, Microgaming, Merkur, Quickspin, Pragmatic Play, Play’nGO, Gameburger, SG, Hacksaw Gaming, Print Studios, Push Gaming, Leander, Pear Fiction, Foxium, Nolimit, All41Studios, Blueprint, BTG, Relax, IronDog, JFTW, Thundekick, Spinplay, Slingshot, Fantasma, Playson, Golden Rock Studios, Inspired, Gamevy, GreenTube, IGT, Oryx, Neon Valley, WMS being among the best-known ones.

Please note that each provider operates under a different license. Therefore, the games of some suppliers might not be playable from your country.

Deposits and Withdrawals

Truth be told, CasiGO hasn’t rocked the boat with the payment information. As a matter of fact, if we put aside the logos of the payment providers at the bottom of the home page, there is no other information about deposits and withdrawals. So, we had to consult with customer support and it turned out that the minimum deposit is $10.

As for the minimum withdrawal, the customer care agent Le-Ann said we had to open an account to find out what the withdrawal limits are. However, when we opened an account, another customer care agent refused to answer our questions and told us to send our query via email. With all due respect, these guys should totally rethink their strategy of catering to players.

Last, but not least, when we asked about the deposit turnover requirement, we got a dusty answer from customer support, but we found out that you need to play through your deposit at least once before you are allowed to cash out.

RTP 82%

Depending on game played

Minimum Deposit $10

* Depending on currency

Minimum withdraw $10

Fair enough

Payout time up to 2 days

Might vary for some payment methods

Payment score 5.7

Average

Deposit Methods

Apple Pay , Bank transfer , Interac , MasterCard , Neteller , PayPal , Paysafe , Skrill , Sofortuberweisung , Trustly , Visa

Withdraw Methods

Apple Pay, Bank transfer, Interac, MasterCard, Neteller, PayPal, Paysafe, Skrill, Sofortuberweisung, Trustly, Visa

Currencies

Security and Licensing

CasiGO is managed by White Hat Gaming Limited, a company that has solid experience running online casino brands. Although the bottom of the main page hosts both the MGA and the UKGC logos, the casino is yet to go live in the UK. Still, the casino representatives reassured us that it will be available to UK players before long.

Update: In 2022, CasiGo is live in the UK and probably because of legislative restrictions, the available welcome package is a bit different. UK players can get up to 825 bonus spins upon the first 5 deposits they make where every £1 deposited grants 3 bonus spins.

Online since 2020

4+ years online

Casino owned by White Hat Gaming Limited

Owner White Hat Gaming Limited

Verified

Certified by MGA, UKGC

MGA

Operates in 20+

Countries

Trust Score 8.1 / 10

Awesome

CasiGo Casino is not available in USA

Restricted Countries

Afghanistan , Albania , Algeria , American Samoa , Angola , Australia , Bahamas , Barbados , Belgium , Bolivia , Botswana , Bulgaria , Cambodia , Cuba , Denmark , Ecuador , Estonia , Ethiopia , Finland , France , Germany , Ghana , Great Britain , Guam (USA) , Guyana , Hungary , Iceland , Indonesia , Iran , Iraq , Israel , Italy , Jamaica , Kenya , Korea, North , Laos , Latvia , Lithuania , Martinique (French) , Mauritius , Mongolia , Myanmar , Netherlands , Nicaragua , Nigeria , Northern Mariana Islands , Pakistan , Panama , Papua New Guinea , Poland , Portugal , Reunion (French) , Romania , Russia , Samoa , Sao Tome and Principe , Saudi Arabia , Singapore , Slovakia , Slovenia , South Africa , Spain , Sri Lanka , Sudan , Swaziland , Sweden , Switzerland , Syria , Tanzania , Thailand , Trinidad and Tobago , Tunisia , Turkey , U.K. , Uganda , USA , USA Minor Outlying Islands , Vanuatu , Vietnam , Virgin Islands (British) , Virgin Islands (USA) , Yemen , Zimbabwe , Cote D’ivoire , Serbia , French Guiana , Palestine , Belguim

CasiGo Casino is open to these countries:

Available

Not available

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Customer Support

Customer support is available 24/7 via live chat. It is worth mentioning that it took only a few minutes until a customer care agent joined the chat, but as you can see from the screenshots above, we did not get the answers we were looking for.

Online Chat 24/7

Email support 24/7

Support rating 5.5

Average

Languages 6 English, Swedish, German, etc.

Layout and Navigation

CasiGO has an unobtrusive, yet neat design with all important tabs placed at the top right corner of your screen. Unlike the majority of casinos that showcase the latest added games on the homepage, this one puts emphasis on the “About Us” information and the list of the latest winners. Information about licensing, payment methods, and contact information is found at the bottom of the main page.

View

View

View

Mobile Casino

Most games are compatible with Android and iOS devices. Regardless of the casino, you have an account with, we do not recommend logging into your account when connected to public WiFi as your sensitive information may easily fall into the wrong hands.

The bottom line

CasiGO seems to be a reliable online casino backed by a reputable company, and we cannot see a reason why you should avoid it. That being said, it has a long way to go to join the likes of the industry titans and we will come back after some time to check if anything has changed for the better and update its rating if needed.

About the author

Pettie Iv / Head of content

Last updated: 28 July 2024

Pettie is really passionate about delivering the best reviews in an easy to understand language & way.

CasiGO Casino FAQ

Is CasiGO a safe casino?

Yes, it is. We have no hesitation in defining CasiGO as a safe casino that holds all necessary permits to operate on regulated markets. However, if it is not accessible from your country of residence, or you are looking for a casino with a more diverse range of games, check our list of hand-picked alternatives.

What's the welcome bonus at CasiGO?

At the time of writing, new players are eligible for claiming a welcome bonus package of up to $1,100 + 375 free spins granted upon the first four deposits.

What should I do if CasiGO refuses to pay out my winnings?

First, contact customer support to ask for an update. CasiGO is a licensed casino meaning that unless you have abused the terms you will receive your winnings in full and on time.

What kind of games can I play at CasiGO casino?

You can play slots, table games, live casino games, jackpot games, and live casino games. The titles you can try in demo mode, are available in a special “free games” section.

Can I play at CasiGO casino with a proxy?

The use of third-party software is not recommended as once the casino officials find out about the violation, your account will be suspended and your winnings forfeited.

CasiGo Verification Documents

The casino requires an ID/ passport/ driver’s license, proof of address, recent utility bill, bank statement. Depending on the country you reside in, additional verification procedures might be carried out. That’s particularly valid for the UK where operators have to comply with strict regulations.

CasiGo Verification Time

The casino hasn’t specified how long does it take for the verification checks to complete, but 72 hours after submission is the acceptable average time. So, if you do not hear from them 3 days after submitting all documents, get in touch with support to check if there’s anything wrong.

CasiGo VIP Program

When you open an account, you will be awarded 500 loyalty points. Then, it is up to you how fast you would accumulate bonus points. Every 1000 points are redeemed for £5 real money bonus. To release your bonus, you need to meet a 35x wagering requirement within 30 days.

Please note that not all types of games contribute equally to loyalty points accumulation. You get the following amount of points on every £10 wagered:

Roulette 0.25
Blackjack 0.5
Scratchcards
Slots 2
Video Poker and Video Poker Sidebet 1

The casino gives you the chance to collect loyalty points 3 times faster by playing certain games. The titles will be sent to you by email.

CasiGo Withdrawal Limits

As confirmed by customer support agent Maddie, the weekly withdrawal limit is £5,000, meaning the monthly withdrawal limit is set at £20,000. However, if you are a VIP player, the casino will probably increase these limits for you.

CasiGo Casino Problems

CasiGo seems to offer everything a player needs for a smooth, trouble-free gameplay. If you are living in a country served by CasiGo, you should definitely consider giving it a chance.

CasiGo Casino Reviews by players

Rate CasiGo Casino and write a review

Write a review

R

Rigged
player from Sweden
Reviewed on 11/17/2023 at 2:26 am

Reviewed CasiGo CasinoRated with 1 star(s)
What I didn’t like:
Dont ever play on this casino its so bad and website dont work propetly and withdraw take more then 1000 days dont ever go in here and play !!!!!!!!!!!!!!!!!!!!!

Reply to Rigged
TW

Toni Wilson
player from New Zealand
Reviewed on 09/08/2021 at 10:13 pm

Reviewed CasiGo CasinoRated with 1 star(s)
What I didn’t like:
I deposited $20 with 300% bonus. I won $1,580. I tried to collect $1,550 & they said that I breached the rules & played more than $5 push which I know I didn’t as $3 was the max on Thunderstruck. The Casino is dodgy. I refuse to play them after what happened. Please Play at your own risk.

Reply to Toni Wilson
NR

Nils-olof Rolf
player from Sweden
Reviewed on 07/26/2021 at 12:21 am

Reviewed CasiGo CasinoRated with 1 star(s)
What I didn’t like:
They have the max €5 bet while the bonus is active, this is readable at the very bottom of their terms. I matched the wager and somewhere bet more than 5. No warning, nothing. After a successful night of gambling I was going to withdraw €400 (initial deposit was 55) and they confiscated all my winnings. This is so scummy it’s unbelievable. Most of my bets were in the 1-4 euro range and they take it all because of one over 5.
2

Reply to Nils-olof Rolf
SS

Shelley Sorensen
player from Canada
Reviewed on 05/16/2021 at 2:19 pm

Reviewed CasiGo CasinoRated with 1 star(s)
What I liked?
Lots of games
What I didn’t like:
We put in 200, got a 200 dollar bonus, won over 2000, tried to withdraw and couldn’t, how is that honest?
1

Reply to Shelley Sorensen

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CasiGo Casino comparisson

Compare CasiGo Casino whith 2 of the most popular casinos

	6.6	10
Casino & rating	CasiGo Casino	IgoBet Casino
bonus	up to €1100 + 375 Free Spins	150% up to EUR 1,500 + 150 Free Spins
Payment methods
Allowed in USA	NO	YES
live games	YES	YES
Minimum Deposit	$10	EUR 20
Licenses	UKGC	Costa Rica
game providers	1x2 , Evolution Gaming , Merkur , Microgaming , NetEnt , NYX , Pragmatic Play , Quickspin , Rabcat	Betsoft Gaming , Bgaming , Big Time Gaming , Evolution Gaming , Hacksaw Gaming , NetEnt , Nolimit City , Novomatic , Play N' GO , Pragmatic Play , Red Tiger , Spinomenal , Thunderkick , Wazdan , Yggdrasil
		Play Now

CasiGo Casino Review

Very Good! 6.6/10

1500+

$10

$10

up to €1100 + 375 Free Spins

Deposit Methods

Languages

CasiGo Casino - Video Review

CasiGO Casino Review

Today’s bonus

WELCOME BONUS

up to €1100 + 375 Free Spins

CasiGo Casino Bonuses

Welcome Bonus Package, Promotions Calendar, and more

Game Selection

Slots to try for a demo play or real money at CasiGo Casino

Game Suppliers

Deposits and Withdrawals

Deposit Methods

Withdraw Methods

Currencies

Security and Licensing

CasiGo Casino is open to these countries:

Other casinos owned by White Hat Gaming Limited

Customer Support

Layout and Navigation

Mobile Casino

The bottom line

CasiGO Casino FAQ

CasiGo Verification Documents

CasiGo Verification Time

CasiGo Withdrawal Limits

CasiGo Casino Problems

CasiGo Casino Reviews by players

Rate CasiGo Casino and write a review

United States Best-rated casinos

CasiGo Casino Review

CasiGo Casino comparisson