As already mentioned, players from Estonia and Finland are privileged with a PayNPlay option, and they can deposit and withdraw instantly via Zimpler. They won’t be requested to send ID copies and proof of address, and wait for KYC approvals upon withdrawal since all personal details would already be verified by the bank. The supported banks for Estonia are SEB, SwedBank, LHV, and Luminor, and for Finland – OP, Nordea, DanskeBank, S-Pankki, Säästöpankki, Aktia, OmaSP, POP Pankki, Handelsbanken, and Alandsbanken.
Customers from other countries can choose from only a few methods, including Visa, Mastercard, Skrill, Paysafecard, or WebPay. Funds can be withdrawn only to the original method used for deposit, or if this is not possible, to a different alternative following an arrangement with the casino. The supported fiat currencies are EUR, USD, CAD, NOK, CLP, and PEN.
In terms of minimum deposit and withdrawal amount, ReSpin lines up with most casinos, as these limits are set to €10 for incoming and to €20 for outgoing transactions. As a part of the Anti-Money Laundering regulations, players must wager their deposits at least once before a payout, and failing to comply with this rule will result in a fee.
As to the maximum payouts, ReSpin allows up to €50000 per day, which sounds amazing, but we also found a condition in the T&C policy stating that “the Company reserves the right to limit free withdrawals to one per week and to charge 4% of the withdrawal amount for additional requests”.
ReSpin is owned and operated by ComeBack NV, and holds a license from the Curacao gaming officials. While the Caribbean regulator was known in the past years for its indifferent approach toward disputes and lax operating rules compared to the UK Gambling Commission or the Malta Gaming Authority, recent reformations in its operating practices are now adding an extra security layer since the jurisdiction will intervene in disputes. This means that if the operator refuses to pay your winnings or violates your customer rights somehow, you can refer to the authorities and ask for cooperation.
Customer support assistance is available via online chat and email in multiple languages every day between 09:00 and 24:00 EET. You can send an email to the address provided in the Contact Us section, while the chat feature is located in the bottom left corner of your screen. We reached out to customer support to ask for some assistance, and we can confirm that the agent who handled our query was incredibly helpful and efficient.
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