Lottolo Casino Review

Considering payments, Lottolo is generally fair as its policies do not include any unfavourable conditions. Probably one imperfection we can mention is the lack of extensive support for fiat deposits/withdrawals, but that’s understandable since Lottolo positions itself as a crypto casino.

So, the available deposit methods include bank cards, bank transfers, and cryptocurrencies. In fact, there are more than 10 crypto coins players can use including Bitcoin, Ethereum, Tether, Doge and others. E-wallets and prepaid cards are not supported.

The minimum deposit amounts are small, as players can deposit €1 or even less via certain cryptocurrencies. For other methods, the minimum is €5 for USDT and €10 for bank cards and transfers.

The minimum withdrawal is universal for all methods – €10, which is a fair requirement in line with industry standards. The maximum is up to €10,000 per month, which is also an acceptable amount. Daily and weekly restrictions are not discussed.

Withdrawal requests are typically processed within a few hours, but when it comes to bank transfers withdrawal, Lottolo may need up to 72 hours to deal with the matter. Nonetheless, this is still in line with standards as most casinos need up to 3 days on average.

For a free-of-charge withdrawal, players need to wager their deposit at least once. This is the rollover requirement, which is an AML measure imposed by most casinos, so there’s nothing to worry about. If the rollover is not completed, players have to pay an administrative fee of 8% with a minimum sum of €4.

Inactive Accounts

Lottolo hasn’t revealed anything about inactive accounts. Usually, casinos put accounts dormant after 6 to 12 months of inactivity, and charge them €5 to €10 monthly. We doubt that Lottolo will impose different conditions.

Lottolo has an active license issued by Anjouan Gaming, an offshore authority that’s becoming increasingly popular recently. The company owner is Kasego Global N.V., which is known for a few other online casinos, most of which are actually targeting the Turkish market. We expect that Lottolo will be a Turkish casino, too, but that’s to be confirmed.

Anjouan Gaming is not a top tier regulator compared to MGA or UKGC, for example, but it still provides some protective measures. For example, Anjouan Gaming casinos have to carry out KYC checks and impose AML measures to prevent financial crimes and abuse. The games at the casinos are also monitored, so that players aren’t offered unfair or rigged slots.

Personal protection measures like self-exclusion and cool-off periods are also offered, which helps players manage their gaming activities to avoid gambling problems. And recently, Anjouan Gaming has introduced a dispute resolution mechanism to assist players if they have issues with the casino.

Expectedly, Lottolo includes the standard channels to provide customer support – live chat available 24/7 and email [email protected]. The chat has an integrated chat bot that can answer most questions players can have. You can always request to speak to a real person if you are not satisfied with the bot or you have additional questions. A thing to note is that support is available in English and Turkish only.