Joinus Casino Review

The payment rules are among the most important things to be careful about as you create your account at a casino and think about making your first deposit. Every casino has a different set of rules, so you should always do your research, as there will be differences from one casino to another. However, we know very well how difficult it can be to obtain the info you want, especially if you are unsure of what you are searching for in the first place. As a result, we have everything you will need in this sub-section so take a look.

First, you must deposit at least €11 at Joinus Casino in order for it to be accepted; else, it won’t be. This amount is rather low when compared to the current standard of the industry, which is great news for beginners and those with lesser money to play with. Another thing that is important to remember is that each casino has a rollover requirement that applies to the amount you deposit. In this case, the casino doesn’t share its withdrawal requirement amount, meaning there is none.

Let’s quickly review the casino’s available payment options before we wrap up. Although the casino accepts both cryptocurrency and fiat payments, be aware that some may not be available to you depending on where you are right now. First of all, you can pick from cryptocurrencies such as Bitcoin, Ethereum, Tether, Litecoin, and Tron. Other than that, you’ve got fiat payment methods such as MasterCard, Visa, Yoomoney, and FK Wallet.

Joinus Casino is run by a company named IT Management Santora B.V., which has its head office located in the heart of Curacao. But because of its dubious and murky past, this license is generally disliked by most experienced players in the industry. On the other hand, it is also factually correct that the casino has little choice because the two most important and well-known regulators do not collaborate with online casinos that support cryptocurrencies. This, naturally, means that crypto-friendly casinos can only obtain a Curacao license, so let’s take a look at its past.

Not too long ago, Curacao would grant casino permits to any company that paid the required money without carefully monitoring them or checking their ways of operation. As you could imagine, the market was flooded with fake casinos trying to scam players. Once that happened, the victims of those casinos tried reaching out to the regulator, Curacao, but they got no assistance whatsoever. In the past few years, however, the officials of the jurisdiction have actively begun assisting players in need, possibly in order to gain back some respect from the community.

When you have a query or a problem to report, what you need to do is get in touch with the customer care team. However, in order to communicate with the customer support team, you will have to use either email, Telegram, or give the casino a phone call. These are unusual communication channels, but they will surely do the trick.

The chat feature is usually the fastest, which is why we recommend using it – in this case, that’s Telegram. As for email, it might take up to a day for you to get a response, but if you have the patience and the query is not that serious, feel free to go for it. And finally, you can also make a phone call, but there are no designated work hours, so we are not sure when the team is available.