When it comes to deposit and withdrawal limits, Bigwino Casino truly sets itself apart with a remarkably low minimum requirement of just 100 TRY (approximately €2.50) for the majority of its payment options. This incredibly accessible threshold may appear almost too good to be true, yet it is a factual representation of the casino’s policies. Such competitive limits for both deposits and withdrawals are likely to be well-received by players who prefer to engage in gaming with smaller stakes, allowing for a more relaxed and casual gaming experience.
Conversely, Bigwino also accommodates high rollers by permitting maximum daily withdrawals of up to 1,000,000 TRY (around €25,000), making the casino an attractive choice for those who enjoy betting and winning at higher amounts.
Bigwino Casino boasts a diverse selection of payment options, ensuring players can access convenient and flexible transaction methods. One of the casino’s standout features is its acceptance of various cryptocurrencies, which is bound to be a highlight for crypto aficionados.
Moreover, in catering specifically to the Turkish market, Bigwino supports several popular payment solutions, including well-known e-wallets such as PayCO and Papara. For a detailed overview of the payment methods available and the currencies supported by Bigwino, please consult the table provided below.
Regarding cashout processing times, players can expect their requests to be processed within a maximum timeframe of 48 hours, depending on the specific withdrawal method chosen. This turnaround time significantly improved compared to the processing durations typically offered by many other online casinos, reflecting Bigwino’s commitment to providing efficient service.
| Payment method | Min. deposit | Max. deposit | Deposit time | Withdrawal processing time | Min. Withdrawal | Max. Withdrawal | Currencies |
| Visa/ Mastercard | 100 TRY | unspecified | instant | 48H | 100 TRY | 1,000,000 TRY (daily) | TRY |
| E-wallets (Payco, Papara) | 100 TRY | unspecified | instant | 48H | 100 TRY | 1,000,000 TRY (daily) | TRY |
| Bank Transfer | – | – | – | 48H | 100 TRY | 1,000,000 TRY (daily) | TRY |
| Crypto (Bitcoin, Cardano, Chainlink, Dogecoin, Ethereum, Litecoin, Ripple, Shiba Inu, Tether, Tron, USD Coin, Avalanche, Binance Coin) | 100 TRY | | instant | 48H | 100 TRY | 1,000,000 TRY (daily) | ETH, USDC, LTC, USDT, TRX, DOGE, USDC, XRP, AVAX, LINK, ADA, SHIB, BNB |
Bigwino is a licensed casino under the authority of Anjouan Gaming, owned by Kasego Global N.V., which is registered in Curacao, making it an offshore casino. Although Anjouan Gaming is not considered a premier regulator, having a license is still preferable to playing at unlicensed gaming sites.
The Anjouan Gaming license has several advantages, such as lower entry requirements and costs, which attract a variety of gaming operators. This allows smaller and newer platforms to enter the market, resulting in a broader selection of casinos for players, including better bonuses and more game options.
Additionally, the licensing process is quicker, and the regulations are less stringent, enabling faster platform launches and often leading to quicker withdrawals for players without excessive delays. However, a significant downside is the weaker player protections and enforcement compared to higher-tier regulators like the MGA. While Anjouan-licensed casinos must adhere to basic guidelines, the oversight is less rigorous, which may put players at risk if an operator behaves unfairly.
On a positive note, Anjouan Gaming has recently added a dispute resolution feature, allowing players to file complaints that could initiate the resolution process. In summary, while the Anjouan Gaming license is not the highest standard, it still validates Bigwino as a legitimate casino.
Bigwino offers customer support through a couple of channels, including a live chat service that is purportedly available around the clock and email communication. While these options are relatively common in the industry, there is a significant drawback: the live chat support is exclusively offered in Turkish. This limitation extends to the automated chatbot as well, which will also only communicate in Turkish, leaving English-speaking users without assistance. This indicates that Bigwino primarily focuses on the Turkish market.
If you reside outside of Turkey, in a country where access is not restricted, you can still create an account, make deposits, and participate in gaming activities. However, it is essential to note that if you are not proficient in Turkish, you should not anticipate receiving any support from the customer service team. While you could utilise translation services to navigate the language barrier, many may find this approach cumbersome and inconvenient, which we believe is not an ideal situation for users.
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