ZegnaBet Casino Review

ZegnaBet Casino accepts various payment solutions, making the transactions convenient and flexible. The multiple cryptocurrencies are among the casino’s standout features. If you’re into crypto, you’ll have a blast. The casino also accepts several payment solutions that are popular in Turkey, including e-wallets like PayCO and Papara. Here’s a full list of the payment methods ZegnaBet supports:

• Debit/credit cards: Visa and Mastercard;
• E-wallets: PayCO and Papara;
• Others: bank transfers
• Crypto: Ethereum (ETH), USD Coin (USDC), Litecoin (LTC), Tether (USDT), TRON (TRX), Dogecoin (DOGE), USD Coin (USD), Ripple (XRP), Avalanche (AVAX), Chainlink (LINK), Cardano (ADA), Shiba Inu (SHIB), Binance Coin (BNB)

The minimum deposit and withdrawal limits for most payment options are only ₺100 (around €2.50), which sounds too good to be true but it is. Those are very competitive deposits and withdrawal requirements and players will certainly appreciate the low limits. The maximum withdrawal is up to ₺1,000,000 per day (around €25,000), which is great if you like playing big.

Note that winnings from ZegnaBet Casino are taxable and it’s the player’s responsibility to pay all taxes related to winnings earned from the casino. We recommend consulting with a tax professional for such matters.

Depending on your chosen withdrawal method, cashouts may take up to 48 hours to process, which is better than what most online casinos offer. Additionally, ZegnaBet Casino doesn’t explicitly state whether it charges fees on deposits or withdrawals. Since this is a crypto-friendly casino, users may have to pay provider or mining fees if they use cryptocurrencies.

The casino complies with Anti-Money Laundering (AML) and Know-Your-Customer (KYC) regulations to combat money laundering. As part of the casino’s KYC policies, users have to provide basic personal information such as name, address, date of birth, and wallet address before they can make a withdrawal. In cases of suspicious activities, ZegnaBet Casino may require the following documents: ID cards and proof of source of funds and wealth. If users fail to provide the required documents, the casino may close or suspend their accounts.

Inactive Accounts

After carefully reviewing ZegnaBet Casino’s Terms and Conditions, we couldn’t find any information about the handling of inactive accounts. We asked the casino’s customer support team and they told us that a user’s account will remain open even if they haven’t logged in for 12 months. On top of that, the casino won’t start charging monthly inactivity fees either, which sounds great.

It’s worth mentioning that most online casinos consider a player’s account dormant if they haven’t logged in for 12 consecutive months. Note that the inactivity period varies by operator. Additionally, most gambling sites may start charging a monthly inactivity fee of between €5 and €10 from the user’s balance.

ZegnaBet Casino is owned and operated by Kasego Global N.V., a company licensed and regulated by Anjouan, under registration number ALSI-102404003-FI3. The casino has provided a digital seal with Anjouan Gaming’s logo, so you can easily verify this information. All of this means that the casino’s license is legitimate. While Anjouan isn’t a strict license issuer like Malta or the UK, having a valid Anjouan license is still much better than operating without one. Anjouan-licensed casinos feature responsible gambling tools and random number generators (RNGs).

Players can improve their account security by enabling two-factor authentication (2FA) login. Additionally, players are allowed to open only one account at ZegnaBet Casino. If the casino detects that you have created multiple accounts, all related accounts will be closed.

Speaking of responsible gaming practices, ZegnaBet Casino offers tools like loss and bet limits that will help players control their spending. The loss limit option restricts how much you can lose over a specified period. Once you reach the limit, you won’t be able to place bets during that timeframe. The betting limits ensure that your bets remain manageable and within your budget.

If gambling is becoming problematic, you can request self-exclusion by contacting the customer support team at [email protected]. During the self-exclusion period, your account will remain closed and you won’t be able to use the casino’s services. In addition, you can request a 24-hour cooldown period during which you can still access the platform but won’t be allowed to place bets.

Additionally, the ZegnaBet Casino offers a self-assessment test where users can evaluate their gambling habits:

• Do you spend significant time thinking about gambling or planning how to fund it?
• Do you feel the need to gamble with larger amounts to achieve the same excitement?
• Have you tried and failed to cut back or stop gambling?
• Has gambling caused problems in your relationships, work, or finances?
• Have you lied about the extent of your gambling or taken money to fund it?

You can contact ZegnaBet Casino’s customer support via live chat or email at [email protected]. The customer support team is available 24/7, so don’t hesitate to reach out if you have questions or experience any issues. The live chat feature is easy to access and is available in both English and Turkish, which is convenient. We tested the live chat and we’re pleased to share that the answers were quick and helpful.

ZegnaBet Casino also features a Help Center section but clicking on it leads to a blank page with the following message: Reach out to our award-winning support team. Hopefully, the casino will fix this soon.