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Highlights
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| Website: | |
| Owner: | Dama N.V. |
| Online since: | 2020 |
| Trust score: | 5.3 / 10 |
| Licence: | Curacao |
Woo is a new online casino that takes pride in having a game library exceeding 2000 titles. The first impression we had was that it is a casino well worth your time, but as the saying goes: “not all that glitters is gold”, so let’s examine the most important factors that make a casino a hit or miss.
Cashback Bonus
Treasure Wheel Spin us Restricted Reload bonus
50% up to EUR 100 us Restricted Second deposit bonus
50% up to EUR 100 us Restricted First deposit bonus
100% up to EUR 100 us Restricted New players are greeted with a welcome bonus package of up to €200 and 200 free spins on selected slots upon the first two deposits they make. Each deposit needs to be at least €20. To release the bonus funds, you need to meet a 40x wagering requirement.
If you top up your account on Saturday or Sunday, you are eligible for claiming a 50% weekend reload bonus of up to €100 + 60 free spins . Here are the requirements for releasing your bonus funds:
If you make a deposit of at least €30, you get a chance to spin the Wheel of Fortune and win a random prize – cash, free spins or gadgets. Note that you can spin the Wheel once a week – on Thursdays only.
*It is important to note that crypto currency depositors are not eligible for claiming any of the bonuses.
The casino offers a game selection of more than 2000 slot and table games. The games are distributed into “Woo Choice”, “New”, “Slots”, “Bonus Buy”, “Live Casino”, “Blackjack”, “Roulette”, “Instant Win” and “bitcoin” categories.
If you have a certain game in mind, you can use the search bar to find it.
You can also sort out the games by provider. All slot games are available in demo mode, so you can easily decide if it is worth it to place a real money bet.
The live casino, powered by Evolution, Lucky Streak, Authentic, Kalamba, offers an immense variety of live casino blackjack, baccarat roulette, poker, Wheel of Fortune variations. In other words, if you are a fan of the authentic live casino experience, you will never have a dull moment.
Overall, there is no shortage of slots, table games, or live casino games. What’s more, the live casino section is one of the largest we have come across lately.
Total Games
Mobile Games
Live Games
Some of the popular game studios the casino works with are NetEnt, Play’n GO, Amatic, Microgaming, BTG, Thunderkick, Evolution, Blueprint, Booming, Boongo, Elk, Endorphina, Fantasma, Felix, Fugaso, IronDog, iSoftBet, Push, Relax, NoLimit.
*Note that due to licensing restrictions, the games of some studios might not be playable from your country of residence.
Woo casino supports the most common payment methods including but not limited to Visa, MasterCard, Skrill, Neteller, Neosurf, Interac, Paysafe, Bitcoin, Litecoin, Tether.
The minimum deposit is €20. The minimum withdrawal is €10. The max withdrawal is €4000 for most payment methods. Depending on the payment method used, it may take up to a few business days for the winnings to show up in your bank account.
The withdrawal limits would have been pretty sensible if it was not the 3x deposit turnover requirement. In other words, you have to play through the deposited amount 3 times to be allowed to cash out. With all due respect, we think that some operators go a bit too far with the “in the interest of fair gaming” thing.
Depending on game played
* Depending on currency
Fair enough
Depends on the payment method chosen
Average
Bitcoin, Dogecoin, ecopayZ, Ethereum, Interac, Litecoin, Maestro, MasterCard, Neosurf, Neteller, paysafecard, Skrill, Tether, Visa, Yandex Money
Woo casino is owned and operated by Direx N.V., a company holding a Curacao gambling license. Woo is an offshore casino and it has the same setbacks as its counterparts. Offshore casinos often fail to provide players with adequate protection of their personal and financial information. In addition, they often include rotten tricks in the terms and conditions, and basically never let you win. So, no matter if you are considering opening an account at Woo or any other offshore casino, we advise you to read between the lines and think twice if you’d be better off playing at a reputable online casino.
2+ years online
Verified
Curacao
Countries
Average
Woo Casino is not available in United States
Restricted Countries
Belarus , France , Great Britain , Greece , Guam (USA) , India , Israel , Latvia , Lithuania , Mauritius , Netherlands , Netherlands Antilles , Spain , Turkey , U.K. , USA , USA Minor Outlying Islands , Virgin Islands (USA) , Caribbean Netherlands , Curacao
You can get in touch with customer support via live chat. We could not find information about email or phone support.
Average
The casino has a professional-looking main page and a fairly classic layout. The game categories, payments, and promotions are found on the left side of your screen. The main page is occupied with previews of the available games, and you can also sort them out by a provider, which is a convenience we wish more casinos offered.
Game studios are now creating their games in HTML5 format, which makes them playable across desktop and mobile devices. If you want to play a slot released in the last 2-3 years, chances are that you will not have any issues loading it on a mobile device. Older titles may require flash to run, though.
Woo looks like a fine online casino, but we cannot simply turn a blind eye to the offshore license, and the 3x deposit turnover requirement, which is too harsh for our liking. The game diversity is impressive, but is it worth it to have access to a huge game library when cashing out would be a nightmare?
About the author
Pettie Iv / Head of content
Pettie is really passionate about delivering the best reviews in an easy to understand language & way.
Woo holds a license issued by the Curacao gambling authorities. Curacao is a jurisdiction that provides little to none customer protection, so if you feel unfairly treated, there is nobody to resolve the issue on your behalf. So, be advised that playing at an offshore casino involves a high risk of financial losses. If you want to play it safe, we recommend you to choose a casino run by a company that is a household name in the industry.
You get a welcome bonus package of up to €200 and up to 200 free spins upon the first two deposits you make. The bonus is neither great not bad. Just make sure you get to know the games that have little or no contribution to meeting the wagering requirements.
Sadly, there is little you can do to make an offshore casino pay out your winnings. That’s why it is important to choose casinos that have licenses from reputable jurisdictions.
If we had to point out the biggest advantage of being a Woo casino customer, that would be the impressive game library hosting more than 2000 titles. You can choose between slots, table games, and live casino games.
Well, you will probably be able to open an account and make a deposit using cheating software, but that might be a reason for the suspension of your account.
Yes, you can play the games directly in your mobile browser. Still, keep in mind that some games might be playable in the desktop version only.
Up to 3.50 BTC + 400 Free Spins
Woo requires the standard set of documents including ID/ driver’s license, a paid utility bill, and others upon casino’s discretion. Note that you might need to go through a video call before your request is processed. You need to wager every deposit at least 3x or else, the casino might charge a withdrawal fee.
The KYC procedure should be completed within 3 business days, but if the casino decides that you need to provide further details via phone or email and they cannot get in touch with you in 2 weeks’ time, your account will be locked and your funds will not be paid out until you provide the necessary information.
Every €12.5 deposited grant you 1 comp point. All rewards come with a 3x wagering requirement, bonuses come with a 1x wagering. As you can see, you need to make some serious deposits to level up, and the casino requires you to meet a 3x wagering for the bonus you won fair and square? Well, that’s a bit disappointing, to say the least.
At the time of writing, all promotions come with a bonus code you need to enter in the designated field to claim the bonus. Also, more often than not, casinos send special bonus codes to their loyal customers via email, especially if they haven’t logged in for a while.
The casino greets newcomers with a welcome bonus package of up to €200 + 200 free spins. Regular players qualify for a weekend reload bonus and a chance to spin the Wheel of Fortune on Thursdays.
The withdrawal limit for most payment methods is €4,000 per day, €16,000 per week and €50,000 per month or the equivalent in another currency. The limits for players with an active self-exclusion are even lower – €500a day, €1,500 a week, €5,000 a month.
Before you request a withdrawal, you need to play through the deposited amount at least 3 times.
Note that sometimes it is impossible to have your funds returned to the same payment method you used for depositing.
Judging from our experience and feedback from our readers, Woo needs to make some improvements in customer support to keep any kind of misunderstandings and the number of angry customers to the minimum. We are always happy to hear from you and we encourage you to share your thoughts about Woo casino with us.
Woo Casino Reviews by players
Rate Woo Casino and write a review
MS
Michael Smith
Reviewed on 06/02/2021 at 9:00 am
Reviewed Woo CasinoRated with 1 star(s)
What I liked?
Having a personal VIP ACCOUNT MANAGER was kinda nice.
What I didn’t like:
DO NOT PLAY AT WOO CASINO THEY ARE A SCAM. THEY WILL NOT PAY YOUR WINNINGS. I deposited over $2400 in 2 months there. Winning is very SPARSE to begin with and if you collect a bonus, good luck getting through the 40x playthrough requirement. I tried to cashout twice. The first time I had a $500 cashout, although I hadn’t submitted ID verification. So I submitted the documents they asked for. Took 3 days to finally approve my documents and I was told I am cleared to make withdrawals. I had already spun the 500 away so I didn’t bother with it. A few weeks later and another $1000 or so deposited and I won $3700. When I tried to cash it out, they rejected my request and put the money back in my casino account. Accused me of having a double account which I do not. I was a good customer. Called them out on the double account and asked for proof. Then I got the run around games everyone is talking about. Changed their story from double account to finance team is allowed to reject any withdrawals and request further documentation according to terms and conditions. Since my documents were verified and approved weeks earlier, I called them out on that one too and they changed their story back to the double account but they can’t show me proof of a “third party” account they accused me of having because it would be violating their privacy agreement. Back and forth accusing me, demanding an explanation of this mystery double account which, again is a load of crap, lack of communication, lack of professionalism, they will frustrate you deliberately. They won’t pay you and they will make up excuses and hide behind the smoke and mirrors that is their terms and conditions READ THEM…..IT’S AMAZING HOW MUCH POWER AND CONTROL IT GIVES THEM OVER YOU, YOUR ACCOUNT, AND YOUR MONEY AND LEAVES YOU SO VULNERABLE AND HELPLESS. SHOULDN’T EVEN BE LEGAL TO DRAW UP A CONTRACT LIKE THAT.
A
Amanda
Reviewed on 03/06/2022 at 9:53 am
Reviewed Woo CasinoRated with 1 star(s)
What I liked?
Exactly what they said to me... Duplicate account.... How? I just opened it today. Won... And they took the money and closed it. What a scam...
J
Ji
Reviewed on 05/21/2021 at 12:32 am
Reviewed Woo CasinoRated with 1 star(s)
What I didn’t like:
Horrible and terrible. They do not pay winning bet. How terrible it is. Do not play this online casino. You can not get winning bet.
ws
woo sucks
Reviewed on 05/04/2021 at 10:39 am
Reviewed Woo CasinoRated with 1 star(s)
What I liked?
I hope this review helps anyone new to online gambling... KingBillyCASINO is the most legit I have found online, they pay out within the week and have a good size player base so you have a better chance at a bigger pay out. WOO CASINO IS TRASH! Casino Moons is inbetween the two, you have to read the fine print on bonus money there, they have a limited selection of games and their chat is the most friendly and accessible.
What I didn’t like:
I bet over $2600 on this casino over a month and recieved 0 significant pay outs nothing over $20 a spin was returned
Had pre submitted documents incase of winning and asked the help chat to verify them for me because I didn’t feel comfortable having them pending and they refused and said they will only do it upon a withdraw request, huge red flag.
Worst Casino I have found online, avoid like the plague.
J
Jill
Reviewed on 04/30/2021 at 10:02 am
Reviewed Woo CasinoRated with 1 star(s)
What I didn’t like:
I have a payment pending from the 3rd of April 2021.They need proof a screenshot.Yet they have all the information.You have a the biggest disadvantage and they know it.They can’t and won’t help you.I had a NeoSurf Voucher .NeoSurf this could be fraud.Never trust this game site,.Scam game I recond.
J
JLcz
Reviewed on 04/16/2021 at 9:24 pm
Reviewed Woo CasinoRated with 1 star(s)
What I didn’t like:
Please help, i have request for payment 7 days and still nothing….. Did anyone get paid?
P
Petr
Reviewed on 04/09/2021 at 12:32 pm
Reviewed Woo CasinoRated with 1 star(s)
What I liked?
Nothing
What I didn’t like:
SCAM, not possible o withdraw money after few days with their support i give it up and let them enjoy my money, please dont play here and lose money like me
D
Danny
Reviewed on 03/31/2021 at 8:10 am
Reviewed Woo CasinoRated with 1 star(s)
What I liked?
Nothing here
What I didn’t like:
This is the worst casino. Eventhough you won, they did not pay and also they take your original bet as well. How terrible it is. After that you need to chat with assistant and then need put investigation for this issue. But it is not guaranteed to get your winning amount and bet back to your account. So terrible. There are so many times of this system error. How casino has errors for paying but there are no error for taking losing bet. Better to play somewhere else. This online casino has many problems for paying winning bet.
S
Spooka
Reviewed on 02/17/2021 at 8:11 am
Reviewed Woo CasinoRated with 10 star(s)