The casino supports a wide range of payment options. These include Visa, Mastercard, Maestro, Trustly, Neteller, Skrill, ecoPayz, Fast Bank Transfer, PaySafeCard, Sofort, Interac, and Webmoney. Their availability depends on your location. Turbonino also supports many different currencies, which are also assigned to your account based on your location, and cannot be changed. The casino accepts GBP, EUR, CHF, USD, AUD, CAD, DKK, SEK, NOK, ZAR and RUB.
The minimum amount that you can deposit is usually €10. However, it can be slightly lower, as is the case with paysafecard, where it is €9.5. Transactions are free of charge in some cases, but at other times there are some pretty hefty fees applied to your deposit. These can go up as high as 5%, so keep an eye out when choosing your method.
Withdrawals are usually paid out to the same payment method that was used to deposit. The minimum here is also €10, while the maximum for a single transaction withdrawal is €5,000. There is also a €10,000 monthly withdrawal limit, which is very low when compared to other casinos. The transaction times vary depending on the chosen option, with some taking up to 7 business days to go through. Transfer fees may also apply depending on the method.
Turbonino is licensed by the Malta Gaming Authority (MGA). They are also owned and operated by SkillOnNet, who are well-known within the industry. This makes the website a secure and trustworthy online casino. Since the MGA are very strict and place great emphasis on consumer protection, you will always be able to look for their support should an issue arise.
Turbonino offers customer support via both email and online chat. Naturally, you can contact them by email at any time, and they will come back to you as soon as possible. This option is available to everyone, even unregistered users. The online chat, on the other hand, is only accessible once you have registered, so if you want a speedier answer, you will have to sign up. There is also a handy FAQ page available, so you may be able to find the information you are looking for, without the need to contact them at all. The website is available in 4 different languages: English, German, Finnish, and Norwegian.