There are several payment methods that you can use to deposit funds with Sol. These include Visa, Mastercard, Rapid Transfer, Trustly, Paysafecard, Skrill, and Piastrix. There are also several crypto options such as Bitcoin, Ethereum, Litecoin, and Ripple. The minimum deposit amount for fiat currencies is €10, while for cryptos, it is €5. The supported currencies on the website are RUB, EUR, USD, KZT, NOK, PLN, TRY, and UAH. There are also the above-mentioned cryptocurrencies- BTC, ETH, LTC, and XRP.
For withdrawals, you can choose from Visa, Mastercard, Rapid Transfer, Skrill, Piastrix, Bitcoin, Ethereum, Litecoin, and Ripple. The minimum withdrawal amount for Piastrix is €10, €25 for Visa and Mastercard, and €50 for Rapid Transfer and Skrill. The minimum for cryptos is €5. There is a daily withdrawal limit of €5000, but this increases as you increase your standing with the casino and can become €10,000.
As is the case with all of Galaktika’s casinos, Sol is licensed by the Curacao eGaming Authority. This makes gambling here a bit of an uncertain venture, as the regulator somewhat lacks when it comes to customer protection. Not only are their requirements for licensees low, but they have also been known not to get involved in disputes between players and casinos. Although Sol might not be a scam casino, this lack of assurance can be a dealbreaker for some users.
Customer support is available via email, chat, or phone. The online chat feature is found in the collapsible menu to the left of your screen and is operational 24/7. There, you will receive immediate support from one of the agents. Wait times are fairly standard, and it shouldn’t take much longer than 5 minutes to get connected. Alternatively, you can email them at their support address, and the staff will get back to you as soon as possible. Finally, there is also a phone number that you can ring but be sure not to run up your phone bill, as it is a foreign extension. The website also has a helpful FAQ page where you will find answers to most questions you might have, potentially saving you the need to contact support at all.