Level Up is a new casino that promises to “take fun to the next level”. It is not the first rodeo of the company running it, but let’s see if Levelup or any of its sister sites is worth your attention or all of them go straight to our scam casinos’ list.
The promo page is packed with offers for both new and returning players. Newcomers are greeted with a welcome package comprised of the following:
First deposit bonus – 100% deposit match up to €100 + 100 free spins
Second deposit bonus – 50% deposit bonus up to €100 + 50 free spins!
Third deposit bonus – 50% deposit bonus up to €100
Fourth deposit bonus – 100% deposit bonus up to €100 + 50 free spins
Each of the bonuses from the welcome bonus package comes with an €20 qualifying deposit and a 40x wagering (bonus + free spins winnings) attached. The bonus validity is 14 days, meaning you have 2 weeks to clear the bonus wagering requirements. If you fail to do that, your progress is lost and your winnings void.
Free Spins Monday
Depending on your cumulative deposits over the week, you are awarded a bunch of free spins:
Deposit at least €20 from Monday to Thursday and get 40% deposit match up to €100, plus 20 free spins. You can claim the bonus twice per week and every time you have to clear a 40x wagering requirement (bonus money + free spins winnings)
From Friday to Sunday you can get 70% up to €200 bonus and 40 free spins for deposits of €40 and more. You can claim the bonus twice per week and meet a 40x wagering requirement within 14 days.
Deposit at least €40 from Friday to Sunday and get 50% deposit match up to €200 + 40 free spins. The bonus terms are all the same – 40x wagering (bonus + free spins winnings) and 14 days bonus validity.
Deposit at least €90 from Monday to Thursday and get a match up to €500. VIP players also have 14 days to clear a 40x wagering requirement.
Deposit at least €90 from Friday to Sunday and get 50% deposit match up to €1,000 + 50 free spins
The bonuses at Level Up casino are not that bad, the wagering requirements are player-friendly and the only downside is the bonus validity that could have been longer, but you can’t have everything. 🙂
Enter the necessary information and open an account to see the payment methods available for players from your country.
Select a payment method
Regardless of your location, you will have a decent range of traditional and crypto payment options. Choose yours to see the min/max deposit limits.
Use a bonus code and confirm the payment
If you want to claim a bonus, your deposit cannot be lower than the qualifying amount set by LevelUp casino. Make sure you enter the bonus code before you proceed to making a payment.
Confirm the payment
Make sure you are aware of all authentication steps required for making an online payment, especially if you are going to use a credit/ debit card.
LevelUp casino works with a dozen of big and small scale game providers, and you will surely have plenty of titles to enjoy. The available tabs are: All Games, Trending, New, Slots, Bonus Buy, Table, and Jackpot. If you want to check the video poker or live casino games’ availability, you have to use the search bar.
Slots are playable in practice mode even if you do not have an account. However, if you decide to switch to real money mode, the progress you made will not be carried over.
Slots to try for a demo play or real money at Level Up Casino
Some of the better known game suppliers the casino works with are 1×2, Elk, Bgaming, Evolution, Amatic, Authentic Gaming, Blueprint, Booming, Endorphina, GameArt, Igrosoft, Play’n GO, Playson, Quickfire, Spinomenal, Thunderkick. Note that due to licensing restrictions, the games of certain studios might not be playable from your country.
The casino accepts common payment methods such as Visa, MasterCard, Maestro, Skrill, and ecopayZ, as well as country-specific ones such as Neosurf, Neteller, Interac, Instadebit, iDebit. Crypto payments are also available. The full list of payment methods available for players from your country will be displayed on your cashier page.
The minimum deposit for most payment methods is €10. The minimum withdrawal is also €10, except for bank transfer withdrawals where the lowest amount you can cash out is €100. Sounds fair enough? Well, while carrying out this review, we stumbled upon two disturbing T&C clauses.
First of all, all deposits are a subject to a 3x turnover prior to withdrawal. If we assume that you deposit €20 and win €1000 with your first €10 wager, you will not be allowed to request a withdrawal unless you make 3x€20= €60 bets. In comparison, most casinos have a 1x deposit turnover requirement.
In addition, you need to know that the winnings are not always returned to the same payment method you used for depositing. According to the T&C: “If you have deposited via a credit or debit card and the withdrawal amount is equal to or lower than the one used to deposit, we reserve the right to pay the withdrawal amount back to the credit or debit card. If the amount exceeds the one deposited, the excess amount will be paid via one of the alternative payment methods”.
*We received quite a lot of complaints from Australian players regarding withdrawals. Our readers claim that none of the Australian banks processes transactions from LevelUp casino, and basically they end up empty-handed, which is disappointing, to say the least. If you are an Australian player, check our top suggestions for a complete peace of mind.
LevelUp casino is owned and operated by Dama N.V., a company registered and established under the laws of Curacao. In other words, Levelup as well as its sister sites belong to the category of the offshore casinos which makes them potentially unsafe online gambling spots.
There are many gambling companies out there that apply for a Curacao license to save up from taxes, but for the player, an offshore license means little to no protection in case of an issue. That’s why we always recommend you to play at casinos that have proven record of paying out players’ winnings on time and resolving disputes in a timely manner.
2+ years online
Certified by Curacao
Trust Score8 / 10
Level Up Casino is not available in United States
Belgium, France, French Southern Territories, Gibraltar, Great Britain, Guadeloupe (French), Guam (USA), Israel, Jersey, Lithuania, Martinique (French), Netherlands, Netherlands Antilles, New Caledonia (French), Polynesia (French), Reunion (French), Spain, Sweden, U.K., Ukraine, USA, USA Minor Outlying Islands, Virgin Islands (USA), Caribbean Netherlands, Curacao, French Guiana, Belguim, Saint Martin (French part)
You can get in touch with customer support via live chat or use the contact form available on the site. Personally, we prefer the former option. The customer care agent James joined the chat in a minute and answered all our questions. Unlike most customer support agents who are always in a hurry to close the chat, James was polite and even wanted to explain the welcome bonus terms, so no complaints here whatsoever.
Online Chat 24/7
Email support 24/7
Layout and Navigation
LevelUp casino has a standard layout and you can easily navigate through the pages. All the essential details are found at the bottom of the main page. The Games, Promotions, and Payments tabs are found at the top of the main page. All in all, you should not have issues finding the information you are looking for.
Pettie is really passionate about delivering the best reviews in an easy to understand language & way.
LevelUp Casino FAQ
LevelUp casino is an offshore licensee meaning you play at your own risk. If there is something that is bothering you, we recommend playing at reputable online casinos for a complete peace of mind.
At the time of writing, there are welcome bonuses upon the first four deposits as follows:
100% deposit match up to €100 + 100 free spins on your first deposit
50% deposit bonus up to €100 + 50 free spins on your second deposit
50% deposit bonus up to €100 on your third deposit
100% deposit bonus up to €100 + 50 free spins on your fourth deposit
Yes, there is a mobile version you can access directly in your mobile browser, but keep in mind that the mobile versions usually offer fewer titles than the desktop ones.
The casino accepts players from a great number of countries, but if you live in a restricted one, we do not recommend the use of cheating software.
Well, pretty much nothing. If you cannot resolve the issue by talking to customer support and they come up with hundreds of excuses why they cannot send you a payment, the best thing you can do is to grin and bear it and open an account at a trusted online casino.
LevelUp Casino Verification Documents
The casino requires the same set of documents as the other Dama N.V. casinos we have reviewed – an ID, payment systems, utility bills in Cyrillic or Latin alphabet. If the player cannot provide such, a video verification will be carried out.
There is no saying how long does it take to have your documents reviewed and your account verified, but if you do not hear from the casino within 3 days after submission, get in touch with them to ask for an update. Also, make sure the phone number you enter during the registration is your primary one, as the casino might decide to call you. If they do not succeed in contacting you within 2 weeks, the KYC procedure is deemed unsuccessful.
Your participation in the VIP program starts with your first deposit. The more you deposit, the faster you reach new levels and benefit from better exchange rates. Every €12.5 brings you 1 comp point, except for live casino games where comp points are not awarded.
Most of the available bonuses require a bonus code for activation. However, if you are looking specifically for bonus codes granting you free spins, you’d better keep an eye on your email as casinos often send such promos to idle payers.
The casino has set the following withdrawal limits:
€3,000 per day
€7,500 per week
€15,000 per month
Compared to the limits of the other casinos, the LevelUp ones are a bit lower than average.
LevelUp Casino Problems
According to players, Level Up is a decent casino that has been striving to attract new players ever since its launch. Although we are not sure how successful these attempts are, there are a few issues it needs to fix – first the offshore license does not evoke respect, second, the welcome bonus package could be more attractive, third, the payments to Australian players with the last one being of critical importance.
Level Up Casino comparisson
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