Level Up is a new casino that promises to “take fun to the next level”. It is not the first rodeo of the company running it, but let’s see if Levelup or any of its sister sites is worth your attention or all of them go straight to our scam casinos’ list.
Localised versions of Level Up Casino⭐ Website: | |
🤝 Owner: | Dama N.V. |
🆕 Online since: | 2020 |
⭐ Trust score: | 8 / 10 |
👍 Licence: | Curacao |
Deposit Methods
Languages
- Diverse game selection
- Accepts players from many countries
- Generous welcome bonus
- Offshore license
- 3x deposit turnover before withdrawal
- Problematic withdrawals for Australian players
5 Things to be aware of when playing at Level Up
We found the bellow points risky when reading the terms and conditions of Level Up
€20
You can withdraw a minimum amount of €20 when playing at LevelUp Casino, but that minimum can also be different depending on the banking option you have gone for when making your withdrawal request.
14 Days
After the casino requests verification documents from you, you will have a total of 2 weeks to reply to their request with the needed files. If you do not, you run the risk of having your account locked.
72 Hours
Whenever you make a withdrawal, you will have to wait up to 3 days to have your cash-out request approved by the dedicated team. That is an ordinary amount of waiting time for the iGaming industry.
5 Days
Fiat banking options are the most popular ones in the betting sector, but they can take up to a week worth of business days to be delivered to your bank account, although that is contingent upon the method of choice.
1 Hour
In comparison to fiat options that can take longer, after your crypto withdrawal request is approved by the casino, you will need to wait only up to an hour before all of the tokens are received by your crypto wallet.
Our expert's opinion
Pettie Iv / Head of content
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I was expecting great things from LevelUp Casino and, to nobody’s surprise, my expectations were met. I never doubted Dama N.V., but this casino is simply above and beyond almost any other one they have ever launched. I was especially fond of the design and the collection of different bonuses it offered me.
Level Up Casino - Video Review
LevelUp Casino Review
Today’s bonus
Level Up Casino Bonuses
Free Spins Bonus, Weekly Bonus
50 Free SpinsMatch Bonus
50% up to EUR 1,000Match Bonus
50% up to EUR 200Free Spins Bonus
Monday Free SpinsReload bonus
30% up to EUR 100Fourth Deposit Bonus
100% up to EUR 100Third deposit bonus
50% up to EUR 100Second deposit bonus
50% up to EUR 100First deposit bonus
100% up to EUR 100€8000 + 200 Free Spins Upon Sign-up
The casino greets newcomers with a generous welcome bonus package of up to €8000 + 200 free spins granted upon making four separate deposits:
First deposit – 100% match deposit bonus of up to €2000 + 100 free spins
The qualifying deposit is €20. As this is a 100% match deposit bonus, you will get an €20 bonus and your balance will become €40.
To release your €20 bonus, you need to meet a 40x wagering requirement within 14 days of receiving the bonus. The max bet when using bonus funds is €5, which is considered the industry standard.
As for the free spins that are a part of the promotion, they also come with a 40x wagering requirement and they are valid for 72 hours after claiming the bonus. After that, any unused free spins are removed from your account. The max payout from the free spins is €50.
Please note that the different games have a different contribution to meeting the wagering requirements. Slots usually have a 100% contribution. However, if you are planning to play table games or live casino games, be prepared to invest a lot of time, funds, and efforts into releasing your bonus as table games usually have a really small (5%) or even no contribution at all.
Second deposit – 50% match deposit of up to €2000+ 50 FS
Once again, the lowest amount you can deposit to qualify for the second deposit bonus is €20. The bonus is activated when you enter the bonus code LVL2 in the required field. Then, you have 14 days to beat the 40x wagering requirement.
The free spins requirements are identical to those for the first deposit bonus, but this time around, the free spins are 50.
Third deposit – 50% match deposit of up to €2000
To claim the third deposit bonus, you need to make a deposit of at least €50 and enter the bonus code LVL3 in the specified field. Here, you also have 14 days to clear a 40x wagering. You need to use the free spins 14 days after being awarded or else they will be removed from your account.
Fourth deposit – 100% match deposit of up to €2000 + 50 FS
When you deposit at least €20 and enter the bonus code LVL4, you activate the last deposit from the bonus package.
If you have claimed the first three deposits, you must be well-aware of the requirements you need to clear to transfer your bonus balance to your bank account. You have a 40x wagering and 14 days to clear it. As for the free spins, you have to use them up 72 hours after being credited to your account or they will expire.
How to Make Your First Deposit at LevelUp Casino?
4 Steps for Trouble-Free Deposit
Time needed: 00:15
Tools needed: Laptop/smartphone; credit card/e-wallet
Software needed: Web browser
Open a LevelUp casino account
Enter the necessary information and open an account to see the payment methods available for players from your country.
Select a payment method
Regardless of your location, you will have a decent range of traditional and crypto payment options. Choose yours to see the min/max deposit limits.
Use a bonus code and confirm the payment
If you want to claim a bonus, your deposit cannot be lower than the qualifying amount set by LevelUp casino. Make sure you enter the bonus code before you proceed to making a payment.
Confirm the payment
Make sure you are aware of all authentication steps required for making an online payment, especially if you are going to use a credit/ debit card.
Game Selection
LevelUp casino works with a dozen of big and small scale game providers, and you will surely have plenty of titles to enjoy. The available tabs are: All Games, Trending, New, Slots, Bonus Buy, Table, and Jackpot. If you want to check the video poker or live casino games’ availability, you have to use the search bar.
Slots are playable in practice mode even if you do not have an account. However, if you decide to switch to real money mode, the progress you made will not be carried over.
Total Games
Mobile Games
Live Games
Slots to try for a demo play or real money at Level Up Casino
Game Suppliers
Some of the better known game suppliers the casino works with are 1×2, Elk, Bgaming, Evolution, Amatic, Authentic Gaming, Blueprint, Booming, Endorphina, GameArt, Igrosoft, Play’n GO, Playson, Quickfire, Spinomenal, Thunderkick. Note that due to licensing restrictions, the games of certain studios might not be playable from your country.
Deposits and Withdrawals
The casino accepts common payment methods such as Visa, MasterCard, Maestro, Skrill, and ecopayZ, as well as country-specific ones such as Neosurf, Neteller, Interac, Instadebit, iDebit. Crypto payments are also available. The full list of payment methods available for players from your country will be displayed on your cashier page.
The minimum deposit for most payment methods is €10. The minimum withdrawal is also €10, except for bank transfer withdrawals where the lowest amount you can cash out is €100. Sounds fair enough? Well, while carrying out this review, we stumbled upon two disturbing T&C clauses.
First of all, all deposits are a subject to a 3x turnover prior to withdrawal. If we assume that you deposit €20 and win €1000 with your first €10 wager, you will not be allowed to request a withdrawal unless you make 3x€20= €60 bets. In comparison, most casinos have a 1x deposit turnover requirement.
In addition, you need to know that the winnings are not always returned to the same payment method you used for depositing. According to the T&C: “If you have deposited via a credit or debit card and the withdrawal amount is equal to or lower than the one used to deposit, we reserve the right to pay the withdrawal amount back to the credit or debit card. If the amount exceeds the one deposited, the excess amount will be paid via one of the alternative payment methods”.
*We received quite a lot of complaints from Australian players regarding withdrawals. Our readers claim that none of the Australian banks processes transactions from LevelUp casino, and basically they end up empty-handed, which is disappointing, to say the least. If you are an Australian player, check our top suggestions for a complete peace of mind.
Depending on game played
* Depending on currency
Fair enough
Might vary for some payment methods
Very Good!
Deposit Methods
Withdraw Methods
Bank transfer, Bitcoin, Bitcoin Cash, Dogecoin, ecopayZ, Ethereum, iDebit, Instadebit, Interac, Litecoin, Maestro, MasterCard, MiFinity, Neosurf, Neteller, Siru Mobile, Skrill, Tether
Currencies
Security and Licensing
LevelUp casino is owned and operated by Dama N.V., a company registered and established under the laws of Curacao. In other words, Levelup as well as its sister sites belong to the category of the offshore casinos which makes them potentially unsafe online gambling spots.
There are many gambling companies out there that apply for a Curacao license to save up from taxes, but for the player, an offshore license means little to no protection in case of an issue. That’s why we always recommend you to play at casinos that have proven record of paying out players’ winnings on time and resolving disputes in a timely manner.
4+ years online
Verified
Curacao
Countries
Awesome
Level Up Casino is not available in USA
Restricted Countries
Afghanistan , Albania , Algeria , American Samoa , Andorra , Angola , Anguilla , Antarctica , Antigua and Barbuda , Argentina , Armenia , Aruba , Austria , Azerbaijan , Bahamas , Bahrain , Bangladesh , Barbados , Belarus , Belgium , Belize , Benin , Bermuda , Bhutan , Bolivia , Bosnia-Herzegovina , Botswana , Bouvet Island , Brazil , British Indian Ocean Territory , Brunei Darussalam , Bulgaria , Burkina Faso , Burundi , Cambodia , Cameroon , Cape Verde , Cayman Islands , Central African Republic , Chad , Chile , China , Christmas Island , Cocos (Keeling) Islands , Colombia , Comoros , Congo , Cook Islands , Costa Rica , Croatia , Cuba , Cyprus , Czech Rep. , Democratic Republic of Congo , Denmark , Djibouti , Dominica , Dominican Republic , East Timor , Ecuador , Egypt , El Salvador , Equatorial Guinea , Eritrea , Estonia , Ethiopia , Falkland Islands , Faroe Islands , Fiji , Finland , France , French Southern Territories , Gabon , Gambia , Georgia , Ghana , Gibraltar , Great Britain , Greece , Greenland , Grenada , Guadeloupe (French) , Guam (USA) , Guatemala , Guernsey , Guinea , Guinea Bissau , Guyana , Haiti , Heard Island and McDonald Islands , Honduras , Hong Kong , Hungary , Iceland , India , Indonesia , Iran , Iraq , Ireland , Isle of Man , Israel , Italy , Ivory Coast , Jamaica , Japan , Jersey , Jordan , Kazakhstan , Kenya , Kiribati , Korea, North , Korea, South , Kuwait , Kyrgyzstan , Laos , Latvia , Lebanon , Lesotho , Liberia , Libya , Liechtenstein , Lithuania , Luxembourg , Macau , Macedonia , Madagascar , Malawi , Malaysia , Maldives , Mali , Malta , Marshall Islands , Martinique (French) , Mauritania , Mauritius , Mayotte , Mexico , Micronesia , Moldova , Monaco , Mongolia , Montserrat , Morocco , Mozambique , Myanmar , Namibia , Nauru , Nepal , Netherlands , Netherlands Antilles , New Caledonia (French) , Nicaragua , Niger , Nigeria , Niue , Norfolk Island , Northern Mariana Islands , Norway , Oman , Pakistan , Palau , Panama , Papua New Guinea , Paraguay , Peru , Philippines , Pitcairn Island , Poland , Polynesia (French) , Portugal , Puerto Rico , Qatar , Reunion (French) , Romania , Russia , Rwanda , Saint Helena , Saint Kitts And Nevis Anguilla , Saint Lucia , Saint Pierre and Miquelon , Saint Vincent And Grenadines , Samoa , San Marino , Sao Tome and Principe , Saudi Arabia , Senegal , Seychelles , Sierra Leone , Singapore , Slovakia , Slovenia , Solomon Islands , Somalia , South Africa , South Georgia And South Sandwich Islands , Spain , Sri Lanka , Sudan , Suriname , Svalbard and Jan Mayen Islands , Swaziland , Sweden , Switzerland , Syria , Taiwan , Tajikistan , Tanzania , Thailand , Togo , Tokelau , Tonga , Trinidad and Tobago , Tunisia , Turkey , Turkmenistan , Turks and Caicos Islands , Tuvalu , U.K. , Uganda , Ukraine , United Arab Emirates , Uruguay , USA , USA Minor Outlying Islands , Uzbekistan , Vanuatu , Vatican , Venezuela , Vietnam , Virgin Islands (British) , Virgin Islands (USA) , Wallis and Futuna Islands , Western Sahara , Yemen , Yugoslavia , Zambia , Zimbabwe , Aland islands , Butan , Caribbean Netherlands , Cote D’ivoire , Curacao , Lichtenstein , Montenegro , Serbia , Saint Marten , French Guiana , Palestine , South Sudan , Guadalupe , Bonaire , Saint Barthélemy , Belguim , Sint Maarten , Saint Martin (French part)
Level Up Casino is open to these countries:
Other casinos owned by Dama N.V.
Customer Support
You can get in touch with customer support via live chat or use the contact form available on the site. Personally, we prefer the former option. The customer care agent James joined the chat in a minute and answered all our questions. Unlike most customer support agents who are always in a hurry to close the chat, James was polite and even wanted to explain the welcome bonus terms, so no complaints here whatsoever.
Very Good!
Layout and Navigation
LevelUp casino has a standard layout and you can easily navigate through the pages. All the essential details are found at the bottom of the main page. The Games, Promotions, and Payments tabs are found at the top of the main page. All in all, you should not have issues finding the information you are looking for.
Mobile Casino
Nowadays, every self-respecting online casino offers mobile compatibility, but those that offer a truly immersive online gambling experience are few and far between.
LevelUp supports native apps you can download for a seamless gameplay on the go.
If you scroll all the way down to the bottom of the homepage, you will see a mobile app link. Follow it to find QR codes for Android and iOS devices and scan the code you need to download the app.
The bottom line
To us, LevelUp casino is kind of a mixed bag, but it seems that the positives outweigh the negatives and we are leaning towards giving it a positive rating. The bonus offering for existing players could be diversified, indeed, but the casino has undergone a considerable improvement over the previous years, and it is safe to say it is doing its best to cater to players.
About the author
LevelUp Casino FAQ
LevelUp casino is an offshore licensee meaning you play at your own risk. If there is something that is bothering you, we recommend playing at reputable online casinos for a complete peace of mind.
At the time of writing, LevelUp casino offers a welcome bonus package of up to €8000 plus 200 free spins as follows:
- 100% match deposit bonus of up to €2000 + 100 free spins
- 50% match deposit bonus of up to €2000 + 50 free spins
- 50% match deposit bonus of up to €2000
- 100% match deposit bonus of up to €2000 + 50 FS
Existing players can take part in various tournaments with tempting prize pools.
Yes, there is a mobile version you can access directly in your mobile browser, but keep in mind that the mobile versions usually offer fewer titles than the desktop ones.
The casino accepts players from a great number of countries, but if you live in a restricted one, we do not recommend the use of cheating software.
Well, pretty much nothing. If you cannot resolve the issue by talking to customer support and they come up with hundreds of excuses why they cannot send you a payment, the best thing you can do is to grin and bear it and open an account at a trusted online casino.
LevelUp Casino Verification Documents
The casino requires the same set of documents as the other Dama N.V. casinos we have reviewed – an ID, payment systems, utility bills in Cyrillic or Latin alphabet. If the player cannot provide such, a video verification will be carried out.
Verification Time
There is no saying how long does it take to have your documents reviewed and your account verified, but if you do not hear from the casino within 3 days after submission, get in touch with them to ask for an update. Also, make sure the phone number you enter during the registration is your primary one, as the casino might decide to call you. If they do not succeed in contacting you within 2 weeks, the KYC procedure is deemed unsuccessful.
VIP Program
Your participation in the VIP program starts with your first deposit. The more you deposit, the faster you reach new levels and benefit from better exchange rates. Every €12.5 brings you 1 comp point, except for live casino games where comp points are not awarded.
Bonus Codes
Most of the available bonuses require a bonus code for activation. However, if you are looking specifically for bonus codes granting you free spins, you’d better keep an eye on your email as casinos often send such promos to idle payers.
Withdrawal Limits
The casino has set the following withdrawal limits:
- €3,000 per day
- €7,500 per week
- €15,000 per month
Compared to the limits of the other casinos, the LevelUp ones are a bit lower than average.
LevelUp Casino Problems
According to players, Level Up is a decent casino that has been striving to attract new players ever since its launch. Although we are not sure how successful these attempts are, there are a few issues it needs to fix – first the offshore license does not evoke respect, second, the welcome bonus package could be more attractive, third, the payments to Australian players with the last one being of critical importance.
Level Up Casino comparisson
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Level Up Casino Reviews by players
Rate Level Up Casino and write a review
AP
Anthony Page
Reviewed on 10/02/2022 at 8:39 am
Reviewed Level Up CasinoRated with 1 star(s)
What I didn’t like:
This site is for kids,don’t waste your money these heaps of other things to waste your good hard money on
JX
Jiaxuan Xu
Reviewed on 05/11/2021 at 8:28 pm
Reviewed Level Up CasinoRated with 1 star(s)
What I liked?
easy and fast.
What I didn’t like:
unable to gamble larger amounts. The process to verify is so draining and confusing
SS
Sue Stonestreet
Reviewed on 02/26/2021 at 7:58 am
Reviewed Level Up CasinoRated with 1 star(s)
What I liked?
Nothing
What I didn’t like:
Can not get winnings. Every excuse under the sun why not to pay you.
Don’t use this site.
J
Jason
Reviewed on 01/07/2021 at 5:20 am
Reviewed Level Up CasinoRated with 1 star(s)
What I liked?
Like the variety of games, the fact I can deposit and withdraw funds via etransfer makes me feel comfortable and secure in making transactions!
What I didn’t like:
The limits on daily withdrawals, however I understand that all casinos have their limits.
J
John
Reviewed on 12/18/2020 at 3:36 pm
Reviewed Level Up CasinoRated with 1 star(s)
What I liked?
Do not use LevelUp casino from Australia .
Their payments are not accepted by Australian banks , you can’t use the crypto currency with some of the banks they have informed me that don’t accept payment are , Commonwealth , ANZ , Westpac, bank of Melbourne etc any bank you can think of, you can not withdraw your winnings if you live in Australia . Find another Casino this one can not pay you , I have email proof of this from LevelUp !!!
J
John
Reviewed on 12/18/2020 at 3:34 pm
Reviewed Level Up CasinoRated with 1 star(s)
What I didn’t like:
The fact that they can not send payments to any Australian bank , so it is not right they advertise the casino here , you could never collect your money if you win if you live in Australia