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Overall, I thought Incorplay has some potential to become a nice online casino platform, but as of the writing of this review, it seems entirely unfinished. I suggest you wait before signing up, as the site is far from functional at the moment.
Incorplay is a new casino from the company Incorplay Limited, which has another 5 casinos that players can choose from. As we opened the website homepage and completed our sign up, we realised the site seemed not fully functional/ unfinished. So, the first thing we would like to mention is that we will have quite a few criticisms based on the platform as it appears as of the writing of this review. That being said, we are hopeful that these issues will be updated and fixed, as the website launched quite recently. And now, without further ado, here is our review of Incorplay Casino.
Today’s bonus
WELCOME BONUS
No Welcome Bonus
Bonuses & Promotions
When you access the website homepage, the first thing you come across is the mention of some bonuses, first deposit bonus and deposit bonus, for example. Those bonuses are not specified, and even once we signed up and logged in, we were unable to get any further information on them. In fact, we clicked on the Bonuses tab in order to see if we can get a list of them, and once we do this, we are redirected to a page that reads “no bonuses”.
Based on this information, and the fact that the site mentions bonuses that aren’t there yet, we are hopeful that Incorplay will add those sometime soon. Nevertheless, it was still quite disappointing to see a casino that advertises bonuses that are nowhere to be seen. It made us regret signing up with the casino, as we felt slightly scammed. In order to “get more info” the site asks for sign up, but then no more info regarding the bonuses was provided.
This was all quite disappointing because most online casinos will be launched at least almost fully finished, and players should at least be able to claim their bonuses and play games while the site is being finalized. We would have rather seen a page that reads “coming soon” while the platform is still in construction, as this would have been a more transparent way of teasing the launch of a casino without encouraging players to sign up to an unfinished platform.
How to create an account at Incorplay?
Time needed: 00:30
Tools needed: Laptop or smartphone
Software needed: Web browser
1
Provide details
Incorplay requires players to input an email address, create a password and choose a currency.
2
Activation of account
Once this has been done, you will need to check your emails and activate your Incorplay account.
3
T&C
Players will then be required to read and accept the terms and conditions of the casino.
4
Log in
You are now logged in and ready with your account.
Games Library
Regarding the games library, this was another area of the casino we found to be particularly full of bugs. When we access the homepage, there are about 40 games we can see, that are divided into either New Games or Jackpot Games. On mobile, we saw around 110 games. This discrepancy was worrying. On desktop, we see games like Astro Jewels, Book of Wealth, Sharky Frenzy, and Bust and Win for example. But when we click on the game categories on top, where we see categories like Slot, Sport, Jackpot and more, it doesn’t actually open a tab with games. All tabs are empty, and there is no way of even filtering through providers, despite the button being visible on the screen. As of now, this seems to be a buggy and incredibly limited games lobby that we cannot recommend with a good conscience.
110+
Total Games
40+
Mobile Games
0
Live Games
Slots to try for a demo play or real money at Incorplay Casino
We were unable to check the game providers, as mentioned above, because there was no list actually given where the “providers” tab is. As there is no list we were able to see, we weren’t able to check if they are reputable or not. However, we saw on the mobile platform that there are two providers, Mancala and Turbo Games, who are reputable companies. Furthermore, considering the Anjouan license the casino possesses (that we will talk about in more detail below) guarantees that whatever games are to be added to Incorplay must be fair and operate on the basis of an RNG. Still, we suggest you wait for the platform to seem complete before signing up.
Deposits and Withdrawal
When it comes to deposits and withdrawals, the only good thing we were able to see as of now is that there is a good selection of them, especially when it comes to the choice in cryptocurrencies. Even for a crypto casino, there is a large selection of currencies available, which gives players a lot of flexibility. Nonetheless, there was still no button set up for depositing funds, which was another hint that made us think the platform is not ready yet, or at least hope that is the case.
Another big issue is that there was little to no transparency, the only place where we could see the payment options listed was the bottom, with simple emojis for the cryptocurrencies etc. There was no breakdown of payment limits, transaction times, nor even a payment tab to access. Overall, this section also seemed entirely unfinished, and this is why we couldn’t even make a deposit, most likely.
Bank transfer, Bitcoin, Cardano, Dogecoin, e-Wallet, Ethereum, Maestro, MasterCard, Polkadot, Ripple, Solana, Tether, USD Coin, Visa
Currencies
Security and licensing
Incorplay Casino is owned and operated by Incorplay Limited. The casino is regulated under an Anjouan License, under the number ALSI-152312007-F13. We went ahead and checked this in the Anjouan license registry, and were able to confirm that that is the case. While Anjouan doesn’t provide the most regulated or stringent license, it is still a pretty decent and secure guarantee that your data is safe, and the games available on the platform must be provable fair.
That being said, Incorplay is either an unfinished platform or one with quite a few red flags that we will go over in detail in this review. Keeping this in mind, we would not advise players sign up with their platform yet, as there aren’t any bonuses, the games are incredibly few, and we weren’t even able to attempt to make a deposit, as that section was entirely missing from the site.
The website homepage has a support tab, but currently, this just redirects you back to the homepage. There is an email address available, but any casino without a 24/7 live chat function does not meet our standards for good customer support. We hope that Incorplay will rectify this soon, because customer support is an essential aspect for any online casino platform. Especially considering the sensitive nature of problems regarding transaction, having a responsive support team is necessary.
Online Chat 24/7
Email support 24/7
Support rating4.6
Be careful
LanguagesEnglish, Russian, Portuguese, Spanish 4
Layout and Navigation
The layout of the casino is modern and sleek, and we quite liked it at first glance. We did notice however quite a few bugs, such as tabs redirecting us back to the homepage, or tabs that do not display any information. Furthermore, there wasn’t any transparency regarding payments, and we were only able to see the options displayed on the site, and the maximum withdrawal mentioned in the terms and conditions of the casino. The games lobby has some nice categories, but those too, are often empty and do not display any actual games, even after we have signed up and logged in.
Regarding the mobile version, it was much slower to load, but looked decent and actually had more games available, as well as more information regarding the game providers. There is no downloadable app, but that is not an issue in itself. All the other seemingly incomplete aspects of the casinos are what we would like to see addressed first and foremost.
The bottom line
In conclusion, Incorplay Casino has a few things going for it, like a nice layout and a decent license. However, the casino seems incomplete, as it advertises bonuses that are not available as of yet, there isn’t much of a games lobby to access, and the payments section of the casino seems to be missing. Furthermore, there is a live chat button, but that one does not work either. Overall, while the platform might be safe in itself, it does not have much else to offer. We advise you read some of our other reviews and pick a site that would match your needs as a player better.
Stan is the one that founded CorrectCasinos.com back in 2018. He is really passionate about fair-play in online casinos, transparency and responsible gaming.
FAQ
While the casino does have a sports section, we were not able to see any games contained in it.
Yes, in fact, Incorplay has a focus on cryptocurrencies, as those are the main payment options we were able to see advertised on their platform.
Incorplay is regulated through an Anjouan license, which we were also able to verify in the Anjouan license registry.
While the casino advertises deposit bonuses, those weren’t actually available, and we couldn’t find any information on them.
Yes, the site is available in Russian, Portuguese and Spanish.
Verification docs at Incorplay
Players must undergo a KYC verification process where they send over a selfie with themselves holding a government-issued ID, as well as some proof of address, which could be a bank statement or a utility bill.
Verification time
Verification time at Incorplay was not specified, but this is usually done under 24 hours if there are no complications.
VIP Program
Unfortunately, we could not find any mention of a VIP program.
Promotions
– First Deposit Bonus – Deposit Bonus
Problems
If players have any issues, they are not left with many recourses, as we could only find an email address. The live chat was not functioning. The casino has quite a few areas that seem incomplete, so this is a deterrent for players to be able to sign up and feel entirely safe at Incorplay.
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