HOT.BET Casino Review

Most of the time, playing at online casinos is a ton of fun and very enjoyable, until something unexpected happens, such as getting the withdrawal request you make denied. You might be asking why, but when you are unaware of the payment policies of the casino where you are staying, that’s what’s going to happen. We are aware of how challenging it may be to review each clause in the casino’s conditions, nevertheless. Because of all of that, we have analyzed the casino’s terms of use and have them ready all for you in the paragraphs below.

Let’s start with the positive news – the smallest deposit you may make is a mere €10, which is a great start for most players. We always compare these standards to what other casinos have to offer and this one is better. What’s even better than that is that the minimum withdrawal amount remains the same. Now, however, you must be aware of the rollover multiplier, that’s added to the amount of your deposit, in order to make a withdrawal. The multiplier in this instance is 5x, thus if you deposit €10, you must wager a total of €50 before you can request a withdrawal, which is way too high as the standard is between 1x and 3x.

Finally, we’ll talk about the payment options provided by the casino, which are, regrettably, only a few for crypto, but much more for fiat. To start off with the fiat payment methods, you can pick between Volt, Skrill, Neteller, Paysafecard, EcoPayz, MuchBetter, Rapid, MiFinity, MasterCard, Visa, Interac, JCB, and bank transfers. As for crypto, you can only make deposits and withdrawals using Bitcoin.

HOT.BET Casino is owned and operated by Bellona N.V., an iGaming business with a base in Curacao that was established in compliance with local laws and rules. The Curacao certification is the only, single option available to online casinos wanting to offer crypto payments to their customers, despite the fact that there are a lot of community members who are opposed to the license. The top regulatory organizations in the industry are still opposed to cryptocurrencies, so they do not give out their license to casinos that support crypto.

The reasons Curacao used to be a terrible license is quite simple actually. In essence, Curacao used to give permits to random casinos who paid for it without checking their background or truly regulating them. As a consequence, we observed a number of bogus casinos open after which they began scamming players. The victims eventually began contacting Curacao officials, but no one assisted them, leaving the victims without their funds, which is the actual problem. On a positive note, things have begun changing as there are a lot of players reporting good results after reaching out to the Curacao officials.

It may be unclear to novice players how to contact customer assistance if an issue or complaint occurs. The major methods of communication for online casinos in this sector are most of the time email and live chat, while some even offer landline support. But HOT.BET Casino only offers chat as means its visitors get in touch with its support team. Some gamers could find it a little aggravating, but that’s the only option you’ll have, unfortunately.

Thankfully, however, as you might expect, utilizing the chat option is faster than submitting an email since you would get a response back in a matter of minutes as compared to emails that may take up to twelve hours or more to respond.