Golden Star Casino Review

Golden Star accepts a wide range of payment methods. You can deposit via 18 different options, giving you flexibility and convenience. Your choices include Visa, Mastercard, Neteller, Skrill, Qiwi, Paysafecard, Yandex, iDebit, WebMoney, Neosurf, ecoPayz, Rapid Transfer, MiFinity, Sticpay, Siru, Venus Point, and Astro Pay. CoinsPaid is also available for cryptocurrencies. The minimum deposit for all of these is €20, with the exception of Siru Mobile, where it is €5. The maximum varies depending on the method and can range from €15, all the way up to €5,000. The accepted currencies by the casino are EUR, USD, AUD, NZD, CAD, NOK, PLN, CZK, ZAR, JPY, KRW, and KZT. Cryptocurrencies that you can use include Bitcoin, Litecoin, Ethereum, Dogecoin, Bitcoin Cash, and Tether. There are no fees for using some of these methods, but others will apply a 2.5% processing fee, so keep an eye out for this when depositing.

The withdrawal methods are pretty much the same, with the addition of bank transfers, Instadebit, and Interac. The minimum withdrawal amount varies wildly and can be anywhere between €30 and €500. The maximum single transaction also ranges between €500 and €7,500. There are also a couple of methods, such as bank transfers and WebMoney, that will apply a processing fee to withdrawals, This, coupled with the widely fluctuating limits mean that you will need to be mindful when choosing your payment option. All transactions should be processed within 24 hours. Additionally, all deposits are subject to a 3x wagering requirement to be withdrawn. This is also high and not at all customer friendly.

Golden Star Casino is licensed by the Curacao gambling regulator. This particular governing body is notorious for its lax rules and requirements. While other regulators tend to charge hefty fees for applications and maintenance, the Curacao regulator charges a comparatively low amount. Additionally, they have a more lenient approach to enforcing their rules. In cases of dispute, they often decide not to get involved, leaving customers to resolve their issues on their own. These conditions often lead to casinos having unfair conditions for their customers, who cannot do much to protect their rights.

Golden Star offers customer support in three forms. You can email them with your query, at their support address or open a ticket by filling out a form on the website. These two operate in the same way and are based on email communication. Alternatively, you can use the live chat feature for a more responsive conversation. The waiting times were practically non-existent, when we contacted the support, as an agent connected in less than a minute. Finally, you have the option to ring them and have an old-fashioned talk with the support staff. The phone number, however, is a UK phone code so be mindful where you are calling from.