GetSlots is a new online casino, operated by a company that is not a newcomer to the gambling industry. So, we expected it to tick all the right boxes in terms of security, bonuses, general terms, customer support, etc. How do you think? Was GetSlots in line with our expectations?
At the time of writing, there are quite a lot of bonuses for grabs. New players can claim match deposit bonuses for the first three deposits they make. Existing players qualify for free spins and reload bonuses. High rollers should not feel neglected, either. All that seemed pretty appealing until we had to check the terms for any red flags. And this is where the confusion started.
The bonus policy says that all bonuses come with a 40x wagering requirement. The FAQ section says that the wagering requirement is 50x. The customer care agents confirmed that the wagering is 40x.
Sadly, this was not the first pitfall we stumbled upon, but more about that later.
To cut a long story short, the bonuses seem tempting, but the casino definitely needs to revise the Terms and clear up the confusion.
GetSlots casino offers more than 1800 games distributed into slots, card games, roulette, and live categories. No matter which genre you prefer, you will surely find a bunch of titles to enjoy. If you are a fan of a particular game studio you can filter the games by a provider, which is a convenient option, indeed.
Slots to try for a demo play or real money at GetSlots Casino
Some of the studios the casino works with are NetEnt, Play’n GO, Amatic, Microgaming, 1×2, Endorphina, Igrosoft, NoLimit, Blueprint, Evolution, IronDog, Relax, Lucky Streak, Spinomenal, Fantasma, Thunderkick, Elk, Yggdrasil.
Please note that due to licensing restrictions the games of certain providers might not be playable from your country.
GetSlots casino accepts some of the most common payment methods such as Visa, Maestro, MasterCard, ecopayZ, Instadebit, iDebit, paysafe, Skrill, Neteller, Qiwi, Yandex Money as well as bitcoin, Ethereum, Litecoin, Tether, Dodgecoin.
Now, you must be curious about the minimum deposit and the minimum withdrawal. It turns out that the Payments section at the bottom of the main page says that both min deposit and min withdrawal is €10, while the Terms page says that the minimum withdrawal amount is €20 or equivalent in another currency. The FAQ section claims that the min withdrawal is €2. Once again, we consulted with a customer care agent who confirmed that the minimum deposit and the min withdrawal is €10. If you think that it is a nuisance to mislead players in such a terrible manner, read further. There’s more.
To request a withdrawal, you need to play through your deposit 3 (!) times. So, if you deposit €20, you have to play through €60 to be allowed to cash out. That clause is an “anti-fraud measure”, but we are a bit confused who the fraudster is.
The max amount you can cash out is €1000 peer day and €15,000 per month.
Keep in mind that you owe a €10 administrative fee deducted from your remaining balance from the 13th month of inactivity.
GetSlots casino is owned and operated by Direx N.V. -the company behind BetsEdge, and Slotman, casinos. The gambling services provided by GetSlots casino are monitored by the Curacao gambling authorities. We have already talked about the legitimacy of the Curacao licensees, so we just want to kindly remind you to be careful when depositing large sums.
2+ years online
Certified by Curacao
Trust Score3.1 / 10
GetSlots Casino is not available in United States
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GetSlots Casino is open to these countries:
You can get in touch with customer support via live chat or fill in the contact form on the website.
When you open the live chat window you get a notification of how long it should take until a representative joins the chat. In our case, the waiting time was 7 minutes on average, which is not too bad.
Online Chat 24/7
Email support 24/7
Languages4 English, Polish, German, Czech
Layout and Navigation
The casino has a pretty standard layout with all important information found either on the left side of your screen or at the bottom of the main page. The main page itself offers a glimpse at the latest added games. What’s more, players can try many of them for free before they open a real money account.
The games run well on both Android and iOS mobile devices, and you have plenty of titles to enjoy on the go. For security reasons, we do not recommend logging into your casino account or entering sensitive banking information when connected to public WiFi.
The bottom line
The confusing clauses regarding two of the most important aspects of playing at a casino – bonuses and withdrawals, are one of the main reasons why we would not recommend GetSlots to our readers. After all, if you want to make someone deposit funds, you should at least make sure the Terms are adequate, not just copy-pasted.
Also, the 3x deposit rollover requirement is total overkill.
The Curacao gambling license further added to our disappointment. All things considered, we advise you to look elsewhere and find a more reliable online gambling spot. That being said, we will come back after some time to check if anything has changed for the better.
At the time of writing, new players are eligible for claiming a match deposit bonus package on the first three deposits they make. However, the above-mentioned confusion with the wagering requirements makes us recommend a list of casinos with a clear and concise bonus policy.
Keeping in mind the tricky terms, chances are that you abused a clause or two and you will not get your winnings. The worst of all is that disputes are resolved between you and the casino, you cannot send a complaint to a gambling regulator and expect the authorities to investigate your case.
Although the name makes you believe that the casino is geared towards slot players, there is also a decent variety of table games and live casino games.
You can use any kind of cheating software to access the site, but that can be aa reason for having your winnings forfeited and your account closed.