Frumzi is a no account casino, which means you have only one payment method available – Trustly. To make a deposit, you need an account at a supported German or Finnish bank.
The minimum amount you can deposit is €20. Once you enter the desired amount in the specified field, you have to choose the country you reside in. Then, the logos of the supported banks are displayed and you have to pick yours. Then, you will be transferred to your online banking page where you have to enter your ID and password and confirm the payment.
Likewise, when you decide it is time to cash out, you need to input the amount you would like to withdraw and once again log into your online bank account to confirm the transaction. Booth deposits and withdrawals are instant. There might be some delay, but you will surely receive your funds on the same day.
Keep in mind that the casino requires a 1x deposit turnover before a withdrawal. If we assume you make a €20 deposit, you have to place €20 bets before you can cash out the amount you end up with. If you request a withdrawal before you play though your entire deposit once, a fee, amounting to 15% of your last deposit is deducted.
Frumzi casino is owned and operated by Araxio Development, a company, holding a Curacao gambling license and running a dozen of online casino brands – Fezbet, Alf, Nomini, Zulabet, to name a few. If you have been playing at online casinos for a while, you would perfectly understand why we always advise players to be cautious when doing business with offshore licensee.
You cannot expect a regulator to protect your interests in case of a dispute. The Curacao officials state that “All disputes with an Оperator about a payout, a blocked account, a delay, broken features and so on, should first be taken up directly with the Оperator. If no resolution is found there are number of independent bodies you can contact, which should be listed on the an Оperator website. “ We could not find information about these independent bodies, though.
Customer support is available 24/7 via live chat and email, so you always have someone to count on if you have an account-related issue.