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FestivalPlay Casino Review

Very Good! 7.5/10

5000+

Slots & table games

€10

minimum deposit

Unspecified

minimum withdraw

FestivalPlay Casino

Why not recommended

  • The minimum withdrawal is not specified
  • Withdrawal fees may apply
  • High rollover requirement

welcome bonus

100% Up to €500 + 200 Free Spins

⭐ Website:
🤝 Owner:NewEra B.V.,
🆕 Online since:2024
⭐ Trust score:6.1 / 10
👍 Licence: Curacao
Deposit Methods
Languages
Pros
  • Curacao licensed casino
  • Low minimum deposits
  • Multilingual website
  • Broad gaming library of over 5000+ titles
  • Variety of casino and sports bonuses
  • Many e-wallets available
  • Crypto-friendly casino
Cons
  • The minimum withdrawal is not specified
  • Withdrawal fees may apply
  • High rollover requirement

5 Things to be aware of when playing at FestivalPlay

We found the bellow points risky when reading the terms and conditions of FestivalPlay

be aware of withdrawal

x5

is the minimum deposit rollover prior to any withdrawals. As a comparison, most of the online casinos tend to ask for between x1 and x3 turnovers of your deposit before being allowed to perform any payouts.

be aware of taxes

An 8%

withdrawal fee may apply if you make multiple cash-outs per calendar month.

be aware of money

€100,000

is the maximum you can win per day at FestivalPlay Casino.

be aware of wagering

x40

is the average wagering requirement attached to most of the casino offers at festivalplay.com.

be aware of deposit

€10

is the minimum deposit for most of the payment methods such as e-wallets and credit/debit cards. Investments via bank transfers or cryptocurrencies on the other hand come with a minimum of €20.

Our expert's opinion

Stan / Casino expert

18+ | Affiliate Disclosure

18+ | Affiliate Disclosure

CorrectCasinos.com participates in affiliate marketing programs and may receive commissions from purchases made through links on our site. This helps us maintain and provide updated and valuable content for our readers.

I find FestivalPlay to be one of those average online gambling houses that can either be a great pick or sort of disappointment. It definitely comes with some strong points and could be a great place to place some bets since the gaming library is just top-notch. I also appreciate the variety of payments and the generous bonus schemes. Yet, the possibility of withdrawal fees was the point where I felt a bit let down and the same applies for some other rather shady withdrawal conditions. For this reason I would recommend giving it a try but also staying on guard, just in case.

FestivalPlay Casino - Video Review

FestivalPlay Casino Review

FestivalPlay comes with both some pros and cons so it’s rather difficult to make a final verdict straight away. This casino certainly features a lot of perks which can make your gambling experience here a real delight. For example its gaming catalog is heavy on popular casino and live casino games, plus plenty of sports events to bet on. What’s more, you can pair them with amazing rewards and deals in order to enhance your gameplay even further. The whole website also seems to be up to the grade, featuring simple registration, easy to use interface, and quick loading times.

Yet, there are also some negatives that almost managed to turn us down. The minimum withdrawal is not mentioned at all and you cannot preview the amount in the cashier, until you make your first deposit. On top of that it turned out that some cash-out fees may eventually apply and there’s a rather high rollover requirement prior to performing payouts. These are some serious slips that we are not used to seeing with online casinos, or at least not with the first-rate ones. For this reason, we would say that FestivalPlay is a nice house but definitely should improve some of its withdrawal terms and conditions. You can find more details about festivalplay.com in the following review and decide for yourself if this is the right place for you.

Today’s bonus

WELCOME BONUS

100% Up to €500 + 200 Free Spins

Bonuses & Promotions

FestivalPlay stays true to its name and offers a wide variety of bonuses and deals in order to make your gambling experience as festive and fun as possible! There’s a lavish selection of both casino and sports offers so all gambling enthusiasts will be satisfied with it in terms of diversity, and not only. The rewards themselves are quite appealing, featuring generous deposit bonuses, free spins, sports boost, sports deals, and cash-backs. And most importantly – the bonus conditions are standard and fair, so no worries here as well. Take a look at one of the welcome promos for example:

  • Type of bonus: Casino First Deposit Bonus
  • Bonus match: 100% on first deposit
  • Maximum bonus amount: €500
  • Free Spins: 200 free spins
  • Minimum deposit: €20
  • Promo code: FESTIVAL1
  • Wagering requirement: x40

Casino Welcome Bonus

All new players can get a nice top-up on their first deposit at festivalplay.com. In this case you can claim the Casino First Deposit Bonus of 100% up to €500 and 200 free spins which, as the name implies, is valid for the casino section only. In order to get the reward you need to invest at least €20 using the promo code FESTIVAL1. As you see, both the prize and the entry point seem to be up to standard, so we are pleased with both of them. Furthermore, also note that the free spins are credited in sets of 20 per day for 10 days in a row. Most importantly however, each batch is valid only for the day, so you better hurry up and use it before it expires. As for the qualifying games, the free spins can be used for Wilds Of Fortune, Birds, or Fruit Zen, powered by BetSoft.

Next, remember to wager your deposit and bonus at least x40 times otherwise no withdrawals would be allowed. This is also a typical rule for the sector since the majority of houses tend to ask for between x30 and x40 turnovers as well. In addition to that, make sure to use your reward and complete the wagers within 21 days from the bonus activation, or the whole promo and all generated winnings may be voided.

Finally, here are several important details you should take into account as well. First of all, the maximum cash-out is set at x10 times the bonus value, which is rather restrictive, but can also be seen with other online casinos as well. Furthermore, the promotion is not available in the following cases:

  • Placing bets with minimal or no risk
  • Wagering made using the Gamble Feature on Slot games
  • Placing bets of amounts higher than €12 or 5% of the given bonus, whichever is lower.

Sports Welcome Bonus

This is another type of welcome bonus that is meant for your sports betting and can be used only in the sports secession, as the name implies. In this case just invest at least €10 with the promo code FESTIVAL100 and you will get a 100% reward up to €100. After that, wager the deposit and bonus x12 or more in terms of 21 days, so that your prize can become withdrawable. What you need to know in advance, is that the maximum bonus conversion is capped at x5 times the bonus value. What’s more, the promotion is restricted for players from Burkina Faso, Estonia, Lithuania, Latvia, Moldova, Romania, and Ukraine, so keep that in mind as well.

Finally, the promo is not valid in the following cases:

  • Multiple bets placed on the same outcome of the same event
  • Asian Handicap, Asian Over/Under bets
  • Bets placed on opposite sides with the same outcome of the same event
  • Odds boost markets
  • Match Result – Enhanced Odds
  • To Win – Enhanced Odds

Casino Reload Bonus

This offer can be claimed regularly and comes with a 50% reward up to €200. All you need to do is to invest €20 or more, using the promo code MONTH20 and the prize will be automatically added to your account. After that remember to wager the deposit and bonus at least x40 times – you have 21 days to do so, or the whole promo will expire and all generated winnings will be voided. Again, the maximum conversion is set at x10 times the bonus value, so keep that in mind as well.

Casino Weekly Bonus

Get a 50% reward up to €100 once every week! As the name suggests, you can unlock this promo once between Monday and Sunday by investing at least €20 using the bonus code WRELOAD50. If you fail to enter the code, make sure to contact the customer support before making any turnovers. And speaking of turnovers, this promotion is subject to x30 wagering requirement which is even lower compared to the previous offers. Again, you have 21 days to use your prize and meet the requirements. Finally, the maximum cash-out is set at x5 times the bonus value, so in this case you are more limited in terms of withdrawals.

Weekly Cash-back

All registered players are eligible to receive a 10% cash-back up to €300 on their casino losses. We remind you that this offer is only valid for the casino section, so funds spent in other verticals like Live casino or Sports won’t count. The prize is credited once a week, yet pay attention that a pop-up will appear, notifying that a cashback is available. In order for the reward to be credited, customers must click on the “Accept” button within 3 days after the campaign round has finished. Failure to accept within this timeframe will result in forfeiture of the cashback.

Other Sports Deals

Combo Boost – in order to benefit from this offer you need to place a pre-match combo of at least 3 selections on the standard main markets. If your bet wins, you can get from 5% to a maximum of 70% boost to your winnings, depending on the number of selections you’ve made. The minimum of 3 selections comes with a 5% reward, while 6 winnings selections for example can grant you a 15% bonus. Make 9 selections for a 30% prize, or place 12 selections and aim at a 50% boost. In order to get the maximum of 70% boost you need to make 14 or more winnings selections.

  • Enhanced Odds – in order to benefit from enhanced odds just log in to your account and look for the ENHANCED ODDS label. The functionality is available for the Match Result and To Win markets only, so keep that in mind.
  • Early Payout – Place a pre-match single or combo bet on any of the specific markets and get your bet paid in full if your team gets ahead at any point of the event!
  • Event Builder – this option allows you to create your customized bet by combining two teams from separate events. Each created event will offer markets and odds based on the original events, markets, and odds. The feature is only available for Single pre-match bets for Football and Basketball.

Game Selection

FestivalPlay Casino collaborates with a decent amount of popular game suppliers which is the main reason for its gaming library being so vast and varied. You can not only find some of the trendiest Slots, Crash games, and Jackpots here, but also enjoy an immense selection of card and dice games, including held in real time. The list doesn’t stop here, since FestivalPlay has prepared an exciting Sportsbook, filled in with all of the most popular events and leagues to bet on both live and pre-match!

The gaming lobby is also pretty well organized as well and features several main categories such as Casino, Live Casino, Virtual Sports, Sports, and Live Betting. This way you can easily and quickly navigate through the page and find the type of activity that is most suitable for you. The Casino section for example features several internal categories such as Top, Video Slots, New games, Featured Titles, Book of Slots, Table games, Jackpots, and many more. The best part is that you can filter the titles by game provider or by volatility. The latter allows you to select the games with High, Mid-High, Medium, Low-Medium, or Low volatility.

Yet, keep in mind that the exact range of games and game suppliers may vary according to your country of residence. Some brands or titles in particular may be restricted for specific locations, so we suggest reading the full Terms and Conditions first.

The casino is lavish with different Slots and features both brand new and old classics to try. You can enjoy some of the most beloved games such as Sun of Egypt, Wild West True Ways, Bonanza Billion, Gates of Olumpus, Gold Rush with Johnny Cash, Space Wars, Lady Wolf Moon, Starburst, Gonzo’s Quest, Sweet Bonanza, Starlight Princess, Book of Dead, The Dog House, and Legacy of Dead, to name a few.

The Crash games are also rather decent and feature popular titles such as Spaceman, FlyX, Plinko, Cash Galaxy, HelicopterX, Minesweeper, JetX, SpaceXY, High Flyer, Bayraktar, Limbo Rider, and Turbo Mines.

The Table games selection gives you the opportunity to find many quality and engaging dice and card games such as Lightning Roulette, Atlantic City Blackjack, Multihand Blackjack, Dragon Tiger, Sic Bo, Deuces Wild, Video Poker, No Commission Baccarat, Speed Auto Roulette, Blackjack Lucky Sevens, Mini Baccarat, Caribbean Stud Poker, and Oasis Poker, just to give an example.

The Live Casino section is also pretty well organized and comes with several subcategories such as Roulette, Blackjack, Game Shows, Baccarat, Real Dealer, Poker, and TV Games. All of the games here come with smooth execution and the professional help of experienced assistants. What’s more, there are over 1000+ titles in total so you can immerse yourself in some of the most engaging card and dice activities such as Mega Roulette, VIP Blackjack, Funky Time, Crazy Coin Flip, Peek Baccarat, and Triple Card Poker, to name a few.

Finally, the Sportsbook seems like the perfect place for all sports enthusiasts since it’s well arranged and features multiple popular sports and sports events. More precisely, there are around 45 different sports to choose from and over 500+ popular leagues and tournaments to bet on live or pre-match.

Games Score
5000+

Total Games

FestivalPlay Casino Mobile Games
4500+

Mobile Games

FestivalPlay Casino Live Games
1000+

Live Games

Slots to try for a demo play or real money at FestivalPlay Casino

Game Suppliers

Festival Play collaborates with around 78 game suppliers which is actually a great range, especially considering the top-rated brands you can spot on the list. The games here are powered by giants like Pragmatic Play, Play’n Go, Wazdan, Yggdrasil, BGaming, NetEnt, Microgaming, and Evolution, to name a few of them.

Deposits and Withdrawals

FestivalPlay accepts a decent range of payment methods including the most popular credit/debit cards like Visa and Mastercard and the good old bank transfers. Other than that, a nice selection of e-wallets is also available such as Skrill, Neteller, EcoPayz, Mifinity, MuchBetter, Interac, and Rapid. The good news is that this casino is quite crypto-friendly and works with all of the most popular crypto coins like Bitcoin, Bitcoin Cash, Tether, Ethereum, Litecoin, USD Coin, Stellar Lumens, and Ripple.

Yet, pay attention that the exact range of payments may vary according to your country of residence.

The minimum deposit is set at €10 for all credit/debit cards and e-wallets, while bank transfers and crypto transactions require a minimum of €20. Both the amounts are quite favorable and also a standard for the market, so we are happy with them.

The minimum withdrawal however is not specified. There’s no data in the Terms and Conditions and you can’t preview the amounts at the cashier either, at least not until you make your first bet. This is one of the reasons we are rather disappointed with this house, since some of the withdrawal conditions are either unclear or unfavorable for you. And just as you know, most of the houses tend to ask for minimum cash-outs between €10 and €30, or a maximum of €40. Anything higher than that is considered rather disadvantageous.

The maximum withdrawal on the other hand is capped at €5000 per week. Yet, the maximum daily and monthly limits are not mentioned. What we know for sure however is that a VIP customer might have higher limits applied.

Other than that also note that a customer’s maximum winning amount per day cannot exceed €100,000. And even though the amount is rather high for sure, we still don’t appreciate any restrictions of this type.

When it comes to withdrawal fees, the casino states that multiple withdrawals performed within a 30-day time frame will be charged with a fee of up to 8% of the withdrawal amount. This is another unfavorable requirement we are not happy about and that you should definitely take into account.

As for the withdrawal times, the casino doesn’t mention anything about them either. What we know though is that each withdrawal goes through an identity verification process and certain deposit methods might require additional verification. Therefore, customers might be asked to provide additional documents which might result in some delay in the withdrawal confirmation. Other than that, the usual execution time for the sector is up to 3 business days, with cryptocurrencies and e-wallets being the fastest.

Moreover, prior to any withdrawals each customer must make at least x5 rollovers of his/her deposit. And while this is a standard requirement for the sector that aims to prevent money laundering, the exact amount is rather exaggerated. To be exact, most of the houses tend to ask for between x1 and x3 wagers while in this case you’ll need x5 turnovers or more before a cash-out is allowed. Furthermore, FestivalPlay also states that in case a customer doesn’t meet the requirement of a 5 times rollover of their deposits, the casino reserves the right to reject or charge the withdrawal request with up to an 8% administrative fee. When it comes to the fee itself, it’s rather standard since the usual amounts are between 5% and 10%.

Finally, keep in mind that you’ll be asked to verify your account prior to your first withdrawal. To be precise, you have to provide a Proof of identity, Proof of address, as well as a Proof of the payment method that was used. The latter could be a copy of the credit/debit card that was used for deposit, proof of ownership of the e-wallet or a bank account statement showing the bank account number and the bank account holder’s name.

Inactive Accounts

Pay attention that any account that hasn’t been used for 6 consecutive months will turn inactive. As a result, FestivalPlay reserves all rights to terminate the customer’s account, and therefore all outstanding balances are forfeited. Now, this rule is rather usual for the market, but only partially. More precisely, most of the houses tend to leave you between 6 months and a year before your account turns inactive, so it’s all fine at this point. Yet, usually once your account is considered inactive there’s a monthly administrative fee of around €5 or €10. While in this case

Return to Players percent
RTP 96%

Depending on game played

FestivalPlay Casino Minimum deposit
Minimum Deposit €10

* Depending on currency

FestivalPlay Casino minimum and maximum withdraw
Minimum withdraw Unspecified

Fair enough

FestivalPlay Casino cashout time
Payout time Unspecified

Might vary for some payment methods

FestivalPlay Casino RTP
Payment score 2

Scammy

Withdraw Methods

Bank transfer, Bitcoin, Bitcoin Cash, Dogecoin, ecopayZ, Ethereum, Interac, Litecoin, MasterCard, MiFinity, MuchBetter, Neteller, Ripple, Skrill, Tether, Tron, USD Coin, Visa

Currencies

Licensing and Security

FestivalPlay is owned and operated by NewEra B.V., a company registered and established under the laws of Curacao. The enterprise is also regulated by Gaming Curacao under License No. 365/JAZ and adheres to all necessary rules and requirements. To be precise, Gaming Curacao is one of the four master license holders that are authorized by the Government of Curacao to oversee the e-gaming market. All Curacao regulated casinos must meet certain requirements in order to deliver a safe and secure gaming environment together with other perks such as provably fair games and reliable payment systems.

This seems to be exactly the case here as well, since FestivalPlay uses advanced SSL encryption in order to safeguard sensitive data and to ensure the safe transaction of funds. What’s more, the casino also claims that all of the games have been tested and reviewed by independent third parties (Test Labs), that certified the fairness and the validity of the RNG used and its operational application.

Yet, FestivalPlay doesn’t offer any responsible gambling tools that can help you maintain control over your gameplay, so keep that in mind. There is no deposit. session, wager, or loss limits that can be applied. On the other hand, at least you can find some useful tips and external links for help organizations – just visit the Responsible Gaming section of the website. You can also request to Self-exclude yourself from gambling by contacting the support team via the live chat or by email. They will then deactivate your account within the next 24 hours, but beware that no withdrawals will be possible while you are self-excluded. In fact, you won’t be able to access your profile until the time span expires.

In addition to that, you can also find a short self-assessment test that may help you find out if gambling has a negative effect on you:

  • Have others ever criticized your gambling?
  • Have you ever lied to cover up the amount of money or time you have spent gambling?
  • Do arguments, frustrations or disappointments make you want to gamble?
  • Do you gamble alone for long periods?
  • Do you stay away from work, college, or school to gamble?
  • Do you gamble to escape from a boring or unhappy life?
  • Are you reluctant to spend ‘gambling money’ on anything else?
  • Have you lost interest in your family, friends, or pastimes due to gambling?
  • After losing, do you feel you must try and win back your losses as soon as possible?
  • When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?
  • Do you gamble until your last Euro is gone?
  • Have you lied, stolen, or borrowed just to get money to gamble or to pay gambling debts?
  • Do you feel depressed or even suicidal because of your gambling?
FestivalPlay Casino founded in 2024
Online since 2024

Recently featured casino

Casino owned by NewEra B.V.,
Owner NewEra B.V.,

Verified

Certified and regulated
Certified by Curacao

Regulated and legit

Operates in multiple countries
Operates in 10+

Countries

Scored as Very Good!
Trust Score 6.1 / 10

Very Good!

us us flag

FestivalPlay Casino is not available in USA

Restricted Countries

Afghanistan , Aruba , Australia , Austria , Barbados , Belarus , Bermuda , Brunei Darussalam , Bulgaria , Burkina Faso , Cameroon , Cayman Islands , China , Cuba , Eritrea , France , French Southern Territories , Guadeloupe (French) , Guam (USA) , Haiti , Indonesia , Iran , Iraq , Israel , Korea, North , Lebanon , Libya , Lithuania , Mali , Martinique (French) , New Caledonia (French) , Pakistan , Polynesia (French) , Qatar , Reunion (French) , Russia , Somalia , Spain , Sudan , Syria , U.K. , USA , USA Minor Outlying Islands , Venezuela , Virgin Islands (USA) , Western Sahara , Yemen , Zimbabwe , Curacao , French Guiana , Palestine , South Sudan , Bonaire , Saint Martin (French part)

FestivalPlay Casino is open to these countries:

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Customer Support

FestivalPlay Casino offers two main types of customer support – a live chat and an email support. In order to get in touch with the support team via the live chat just click on the small icon at the bottom of your screen. You can choose from a couple of topics like Account, Banking, Casino, Promotions, Sports, or alternatively just start typing your message. The agents typically respond within a few minutes so this is a great option if you are in a hurry and want an immediate reply.

If you prefer to use the support email, just write to [email protected] and explain your issue as thoroughly as you can. This option allows you to also attach some files if necessary. In this case, the support team will get back to you as soon as possible.

Both the live chat and support email agents are said to be available 24/7 so you can reach out for help even in the middle of the night. The support team is always ready to assist with any gambling related issue and is qualified enough to handle different technical problems as well.

Online Chat Support Available
Online Chat 24/7

FestivalPlay Casino Email Support
Email support 24/7

Support Rated As Be careful
Support rating 4.7

Be careful

FestivalPlay Casino Website Languages
Languages English, Italian, Norwegian, Hungarian, German, Spanish, Finnish, French, Greek 9

Layout and Navigation

Festivalplay.com features a neat and user-friendly layout suitable even for those of you who are new in the e-gaming world. It’s quite easy to navigate so you can place bets, try your favorite games in a demo mode, or just browse through the promotional campaigns with ease. Everything is well displayed and thoroughly explained, especially the bonus schemes, so you don’t have to dig deeper in order to find out the minimum deposit or the wagering requirements for example. What’s more, your personal profile is also quite tiny and offers seamless deposits and withdrawals within seconds. Not to mention how simple it was to open an account here since you just need some personal information such as names, email, and address in order to register. Other than that, the website doesn’t shine with anything exceptional such as a unique theme in particular or something like that. Yet, it’s smoothly running and pleasant enough in order to deliver an issue-free gambling experience.

Mobile Casino

FestivalPlay comes with a well optimized mobile version that is suitable for all Android and iOS devices. It adjusts perfectly to any screen size as well, so we consider it to be quite responsive and intuitive as well. Luckily, all bonuses and games are available on mobile as well, so you are not missing out on anything, no matter if you prefer to gamble on desktop or decide to enjoy the services of the casino on the go. What’s more, the website saves its original theme and is as neat and well-arranged as on any computer or laptop.

In addition, no mobile app is available, at least at the time of writing. Nevertheless, you can visit festivalplay.com on any mobile device and enjoy the offerings without the need to download anything.

FestivalPlay Casino Mobile Version
The bottom line

FestivalPlay definitely has many benefits and strong points which make it a great place to enjoy some popular games or place some sports bets. We really enjoyed the varied gaming library and the generous bonuses, as well as the user-friendly website as a whole. The casino definitely should improve some of its withdrawal terms though, so be careful of added taxes and mind the higher rollover requirement.

About the author

Stan / Casino expert

last updated

Stan is the one that founded CorrectCasinos.com back in 2018. He is really passionate about fair-play in online casinos, transparency and responsible gaming.

Frequently Asked Questions

Yes! FestivalPlay is owned by NewEra B.V., operating under a license issued by the Government of Curacao number No. 365/JAZ.

Getting registered here is quite simple. Overall, there are two main steps – as a beginning choose a welcome bonus and fill in your email, username, and password. Press Next and at Step 2 you’ll be asked to fill in your names, address, date of birth, preferred currency, and phone number. Then just agree with the Terms and Conditions and press Sign Up. That’s it!

The casino accepts a variety of currencies such as EUR, CAD, CLP, HUF, MXN, CHF, USD, and PEN.

FestivalPlay works with a wide range of crypto coins like Bitcoin, Bitcoin Cash, Tether, Ethereum, Litecoin, USD Coin, Stellar Lumens, and Ripple.

Pay attention that an 8% fee may be charged if you make multiple withdrawal requests during a 30-day period. 

No, at the time of writing the casino doesn’t offer any tools in order to set a deposit, wager, session, or loss limit. Yet, you can at least request the Self-exclusion option in case you experience gambling problems.

No, at the time of writing no Tournaments are available here.

Yes, most of the games are available in a demo mode so that you can try them without investing real money.

Identity verification documents

In order to verify your account you’ll be asked to provide some of the following documents:

  • Proof of identity – photographs of both sides of your identity card, driving license and/or passport.
  • Proof of address – bank account statement, utility bill (mobile phone bills are not accepted) or any similar official document that can prove your recent address. The document must be in the user’s name and not older than 6 months, from the moment of the request.
  • Proof of the payment method that was used – copy of the credit/debit card that was used for deposit (on front side – the first 6 digits and last 4 digits must be visible, name and expiry date; on the back side the CVV code must be hidden), proof of ownership of the e-wallet or a bank account statement showing the bank account number and the bank account holder’s name.

Verification time

The exact verification time is not mentioned, but overall it shouldn’t take more than 24-48 working hours.

VIP Program

At least at the time of being, no VIP Program is to be found at FestivalPlay Casino.

Promotions

There are a variety of promotional campaigns at festivalplay.com, including two types of welcome bonuses, many weekly reload offers, and plenty of sports deals to enjoy.

Bonus codes

Some of the offers require certain promo codes in order to claim them. Here are all the codes you may need:

  • Casino Welcome Bonus – FESTIVAL1
  • Sports Welcome Bonus – FESTIVAL100
  • Casino Reload Bonus – MONTH50
  • Casino Weekly Bonus – WRELOAD50

Withdrawal limits

The minimum withdrawal is not specified.

The maximum you are allowed to withdraw per week is set at €5000. Yet, the daily and monthly limits are not mentioned.

Problems

In case you experience any type of problem while using the services of this casino, don’t hesitate to contact the support team via live chat or by texting [email protected]. The Customer Support Department will do its best to provide you with a reply or solution within 48 hours from your query or complaint. In any case, however, the outcome of the complaint will be communicated within a maximum of ten days from receipt of the complaint.

If you are still dissatisfied with the resolution offered by FestivalPlay, you can also get in touch with the regulator itself, The Curacao Gaming Control Board (CGCB), and file a complaint.

FestivalPlay Casino Reviews by players

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