Cocoa Casino Review

The minimum withdrawal is €100, which is quite a high limit given the fact that the minimum withdrawal at most casinos is €20. What’s more, you can find casinos allowing €10 or even €5 withdrawals. Although these are an exception rather than a rule, a €100 minimum withdrawal gives us the right to send Cocoa casino to the category of casinos that never let casual players cash out.

 To make matters worse, all withdrawals come with a 1x deposit turnover requirement. In other words, before you are allowed to request a withdrawal, you need to play through your entire deposit at least once.

 When you open an account, the payment methods for players from your country will be displayed. Set your expectations low, though. The supported payment methods are quite limited and represented by the most common credit/ debit cards, a few e-wallets, and cryptocurrencies.

 No matter which is your preferred payment method, all withdrawals come with a fee in the range €10-€40. If you reside in the US, UK or Australia, you will be able to withdraw your winnings only via bitcoin. That’s understandable, though. The casino does not seem to hold a UKGC license, allowing it to operate in the United Kingdom. Online gambling is a hot potato in many US states, and the anonymity of the bitcoin transactions is the only viable option in this situation. However, do not forget that this anonymity is a two-bladed knife.

Information about license and company owner is usually found at the bottom of the homepage. At Cocoa casino, such information is missing, although we found out that Cocoa is owned and operated by AffDynasty Group. The latter is also running a bunch of other casinos. None of them seems to have a good reputation, though.

 Cocoa and its sister sites use a Curacao gambling license, but they are a far cry from being categorized as legit Curacao casinos. Quite the opposite – the red flags in the Cocoa casino are the reason why so many players shy away from playing at Curacao casinos and refuse to accept that there are Curacao licensees that offer fantastic bonuses and fair withdrawal terms.

You can get in touch with Cocoa’s customer support via live chat, email, or phone. Keep in mind that international phone calls can be pricey, and we recommend you to try the other two communication channels before calling them via phone.

 We contacted them via live chat and we were pleased that it took less than a minute for a live chat agent to join. More so, a real human, not a chatbot, answered our questions.