Chilli casino accepts the most common payment methods – Visa, Maestro, Mastercard, Skrill, and Neteller. Depending on your country of residence, you may have some other payment methods available, too.
If we had to point the biggest pitfall of all bgo-branded casinos that would be the fee for making deposits and withdrawals.
If your deposit is under £500, you will be charged a fee amounting to 2.5% of the deposited amount but no less than 0.5p.
All withdrawals come with a flat fee of £2.5 regardless of the withdrawn amount. Your loyalty level determines the pending period during which you can reverse a withdrawal.
The max amount you can withdraw is £10,000 at a time.
Update: As of April 14th, 2020, the UKGC prohibited the use of credit cards for online casino deposits as well as the credit card gambling through e-wallets. Still, UK-based players have plenty of other options available, including VISA/ Mastercard debit cards and prepaid cards.
Chilli casino is licensed by the Alderney Gambling Control Commission. The casino was also given the nod by the UKGC, so United Kingdom-based players are welcome to try the available games.
You can count on the customer support agents to give you a hand via live chat, phone or email seven days a week between 7:30am – 1 am. Of course, you can send them an email beyond the working hours and your query will be handled first thing in the morning.