We found the bellow points risky when reading the terms and conditions of 5 Gringos
x40
When making use of free spins at 5Gringos, you will need to bear in mind that any winnings made using free spins from the promotions at the casino will be subjected to a 40x wagering requirement.
3 Days
The wait time for the approval of your requests for cash out will be no more than 3 business days. But you can expect a shorter timeframe after which any money you have requested will be sent to your accounts
74
is the number of established providers, whose casino and live casino games you can play at 5gringos.
25%
is the cashback you can claim when playing live casino games.
x1
At 5Gringos, you will be playing with the best possible deposit wagering rule multiplier which is 1x. This means your deposits will only need to be rolled over once before the casino allows you to withdraw funds.
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5Gringos is a great iGaming platform offering almost everything a player could want. Casino and sports bonuses, mini games, a VIP program, a large selection of games, flexible payment methods, and a good-looking and functional website. So this casino is easy to recommend.
5 Gringos Casino Rating
How we rate online casinos?
The charts bellow are based on real data from more than 2000 online casinos in our database. They indicate where 5 Gringos Casino stands in our global and average charts.
Withdrawal Time
5 Gringos Casino pays out within average 120 hours. The fastest known withdrawal time in our database is 0.1H. and slowest is 20000H. Usually most casinos payout within 70 hours.
Faster than 208 casinos
120 Hours
Games
5 Gringos Casino offers 2000 games. The smallest casino we have reviewed has only 1 slots and the biggest 150000.
More than 1189 casinos
2000
Minimum Deposit
5 Gringos Casino requires a minimum deposit of €10. The average minimum deposit requiremet in our database is €15.
Lower than 1708 casinos
€10
Min. Withdrawal
The minimum cashout amount at 5 Gringos Casino is €10. The average minimum cashout requiremet in our database is €46.
Lower than 2547 casinos
€10
Bonus Value
5 Gringos Casino offers a welcome bonus of €500. The averages bonus offer in our database is €3088 and the lowest is just €1.
Larger than 1112 casinos
€500
Free Spins
5 Gringos Casino offers 200 free spins to every new player. The average amount offered by other casinos is 271.
More than 1354 casinos
200
Wagering Requirements
The bonuses at 5 Gringos Casino comes with x30 wagering requirements.The average wagering requirements in our database is x37.
5Gringos positions itself as a well-rounded iGaming platform designed to cater to a wide range of player interests. The casino features an extensive selection of slots, classic table games, and live dealer titles, complemented by a fully developed sports betting section. To keep the experience engaging, 5Gringos also offers a broad mix of bonuses and ongoing promotions aimed at both newcomers and regular players. Beyond the variety of content, the platform benefits from being operated by an experienced and reputable company, which adds an extra layer of confidence and reliability for users.
5Gringos offers a very attractive set of bonuses, appealing to players with all kinds of preferences. Let’s take a closer look at the casino’s promotional offers:
New customers can start with a 100% Welcome Bonus up to €500, paired with 200 Free Spins, activated with a minimum deposit of €20 or the equivalent. To convert the bonus funds into withdrawable cash, players must wager the combined deposit and bonus amount 35 times, while winnings from free spins are subject to a 40x wagering requirement. The free spins are credited gradually, with 20 spins released per day over a 10-day period. Players from Thailand, Japan, Brazil, Chile, and Peru should note that this welcome offer includes a maximum cash-out limit of 10x the bonus amount.
For ongoing play, the casino offers a Weekend Reload Bonus available every Friday through Sunday. This promotion provides up to €700 in bonus funds plus 50 Free Spins with a minimum deposit of €50. The wagering conditions mirror the welcome offer, with a 35x requirement on the bonus and 40x on free spin winnings.
A Weekly Reload Free Spins offer runs from Monday to Thursday, giving players 50 Free Spins on a minimum deposit of €20. These spins must be used within seven days, and any winnings are subject to a 40x wagering requirement.
Live casino fans can take advantage of a 25% Live Cashback promotion, valid every week from Monday to Sunday. The cashback is calculated on net losses from live casino games, up to €200, and applies to all VIP levels. A minimum cashback of €5 is required for it to be credited, and once awarded, the amount only needs to be wagered once before withdrawal.
High-tier players also benefit from a Weekly VIP Cashback program, available exclusively to the top three VIP levels. Level 3 members receive 5% cashback up to €1,000, Level 4 members 10% up to €2,000, and Level 5 members 15% up to €3,000, providing increasingly valuable protection against losses as players progress through the VIP ranks.
Sports bettors are also well catered for, with a solid range of dedicated promotions designed to add extra value to regular betting activity.
New sportsbook players can take advantage of a First Deposit Bonus of 100% up to €100, activated with a minimum deposit of €20. The maximum bonus amount depends on the player’s country: up to €200 for players from Finland, Germany, Norway, Switzerland, and Austria; €150 for players from Italy; and €50 for players from Kazakhstan, Uzbekistan, Kyrgyzstan, Tajikistan, Georgia, and Azerbaijan. Wagering requirements also vary by jurisdiction, set at 5x for players in Germany, Norway, Finland, Switzerland, and Austria, and 6x for players from other countries. To withdraw bonus funds and related winnings, players must place settled accumulator bets with minimum odds of 1.5 per selection.
Ongoing value is provided through a Weekly Sports Cashback offer, available every Monday. This promotion returns 10% of net sports betting losses, up to €500, with a minimum cashback amount of €20. The credited cashback is subject to a relatively moderate 3x wagering requirement.
Accumulator fans can benefit from an Accumulator Boost of up to 100%. To qualify, a multibet must include at least three selections, each with minimum odds of 1.40. The boost percentage increases with the number of selections, starting at 3% for three events and scaling all the way up to 100% for bets with more than 21 selections.
The sportsbook also features Enhanced Odds, marked with an “Enhanced Prices” label. These boosted odds apply to selected 1X2 match winner markets and are available for single, multiple, and system bets placed before kickoff.
Finally, the 2 Goals Ahead Early Payout promotion adds an extra layer of security to selected matches. When the relevant “Early Payout” label is displayed, bets on the home or away team in the 1X2 market are settled as winners if the chosen team goes two goals ahead at any point in the match. This feature applies to single bets, accumulators, system bets, and Bet Builder wagers placed before the match starts.
The 5gringos VIP Club features five progressive tiers, each offering increasingly valuable perks such as higher withdrawal limits, better cashback rates, tailored bonus offers, and access to a dedicated VIP manager for personalized support.
One of the standout features is the Bonus Crab mini-game, which players can access once per day after depositing at least €10 or the equivalent in another currency. The game simulates a digital claw machine, giving you 30 seconds to try and grab a prize. Possible rewards include Cash Bonuses, Bonus Money, Free Spins, or Coins, adding a fun and interactive twist to daily play.
5gringos Challenges provide another way to earn rewards. By completing specific tasks—such as playing designated slot games or betting on selected sports events—you collect Coins that can be redeemed for Free Spins, Bonus Money, Free Bets, or extra attempts at the Bonus Crab game. Some challenges are tied to milestones like activating your first bonus or reaching a certain number of earned Coins.
Tournaments are also a regular part of the 5gringos experience. There are usually several active at any one time, including separate competitions for Casino and Sportsbook users. At the time of this review, five Casino Tournaments and one Sports Betting Tournament are running, with prize pools featuring either direct cash rewards or Coin bonuses. These events add a competitive edge and reward active participation with tangible benefits.
Bonus
Amount
Min. deposit
Wager
Casino Welcome Bonus
250% up to €1000 + 200 Free Spins
€20
x35/x40
Sport First Deposit Bonus
100% up to €100
€20
x6
Casino Weekend Reload Bonus
€700 + 50 Free Spins
€20/€50
x35/x40
Casino Weekly Reload
50 Free Spins
€20
x40
Daily cashback
15% up to €400
x1
Live Cashback
25% up to €200
x1
Sport Cashback Bonus
10% up to €500
x3
Sport Weekly Reload Bonus
50% up to €500
x8
Accumulator Boost
Up to 100%
Boosted odds Enhanced Winnings
2 Goals Ahead Early Payout
How to Open a 5Gringos Casino Account
4 Detailed Steps for Newcomers
Time needed: 00:15
Tools needed: Laptop or smartphone
Software needed: Web browser
1
Select your avatar
Before you pick an avatar, you’d better have a look at the bonuses attached to each of the 5 gringos and select yours accordingly.
2
Enter the information needed
Steps 2 and 3 of the registration process require you to enter your name, date of birth, phone number, address and create a strong password to protect your sensitive information.
3
Make a deposit
Go to the cashier tab at the top right corner of your screen to see the available payment methods. Also, you can have a look at the goodies in the Shop section.
4
Enjoy a plethora of games and bonuses
You will never have a dull moment while playing at 5Gringos, not to mention the tempting bonuses you can claim along the way.
Game Selection
5Gringos Casino offers a broad and well-rounded game selection that comfortably covers the needs of most casino and sportsbook players. With a library exceeding 7,000 titles, the platform focuses on variety and depth rather than just headline numbers, making it easy for players to find content that suits their preferred style of play.
Slots form the core of the casino offering and are available in all popular formats and themes. Players can choose from classic slots, modern video slots, high-volatility releases, Megaways titles, and games with bonus buy features, ensuring plenty of options for both casual spins and more strategic gameplay. Instant win games further diversify the selection, providing fast-paced entertainment for those who prefer shorter sessions.
Traditional casino fans are also well served, with a solid lineup of table games covering staples such as blackjack, roulette, baccarat, and craps. The live casino section adds an extra layer of immersion, featuring real dealers and interactive gameplay alongside a selection of engaging game shows that replicate the atmosphere of a land-based casino.
Beyond casino gaming, 5Gringos includes a full sports betting section that complements the platform’s overall offering. Players can place bets on all major sports, including soccer, tennis, basketball, ice hockey, and horse racing, as well as explore virtual sports and popular e-sports markets. This combination of extensive casino content and a comprehensive sportsbook makes 5Gringos a versatile destination for players who enjoy both spinning reels and placing sports wagers.
7000+
Total Games
7000+
Mobile Games
200+
Live Games
Slots to try for a demo play or real money at 5 Gringos Casino
The game portfolio at 5Gringos Casino is supported by an impressive lineup of more than 70 software providers, which places the platform comfortably among casinos with a strong focus on variety and quality. Rather than relying on a small handful of studios, 5Gringos combines globally established developers with innovative niche providers, resulting in a library that feels both familiar and fresh.
Well-known industry leaders such as Pragmatic Play, Novomatic, Microgaming, Playtech, NetEnt, Yggdrasil, and Relax Gaming anchor the selection with a wide range of high-quality slots and classic casino titles. These developers are known for certified RNG systems, polished visuals, and consistently popular releases, which helps establish trust and long-term appeal.
The portfolio is further strengthened by modern and creative studios such as Hacksaw Gaming, Thunderkick, Spinomenal, Booming Games, and Endorphina, which add high-volatility slots, distinctive mechanics, and contemporary design trends. Players looking for originality and higher risk–reward gameplay will find plenty to explore within this segment.
Live casino and alternative formats are also well represented. Providers such as Pragmatic Live, SA Gaming, and Imagine Live offer immersive dealer-led experiences, while studios like Aviator, Turbogames, and Mancala Gaming contribute crash games and fast-paced alternatives to traditional slots.
The selection of payment methods is another area in which 5 Gringos excels. There is a wide selection of options for both depositing and withdrawing funds. You can deposit via Visa, Mastercard, EcoPayz, Neteller, Skrill, MiFinity, AstroPay, Zimpler, CashToCode, Postepay, Siru, CartaSi, MuchBetter, and Interac. There are also several cryptocurrencies which the casino accepts, including Bitcoin, Litecoin, Ethereum, and Ripple. The minimum deposit amount is €10, while the maximum is €2000. The supported fiat currencies on the website are EUR, CAD, NZD, NOK, PLN, BYN, HUF, and INR.
As for withdrawals, here you have the choice of Visa, Mastercard, EcoPayz, Neteller, Skrill, MiFinity, AstroPay, Zimpler, CashToCode, Postepay, CartaSi, MuchBetter, Interac, Bank Wire Transfer, and the previously mentioned cryptocurrencies. The minimum withdrawal amount is €20, while the daily maximum is €500. There is also a monthly maximum of €10,000, which increases as you level up in the casino’s loyalty program. There is a 1x wagering requirement on all deposits to comply with regulations, which is fair.
In the latest update to this review, Rocketship Ventures S.R.L. is listed as the operator of 5gringos Casino. This operator is licensed by the Tobique Gaming Commission (TGC). This license is a relatively new but increasingly noticeable presence in the online gambling industry, with an emphasis on core security standards and fundamental player protection. Casinos operating under this license are generally required to implement essential safeguards, including SSL encryption, secure payment systems, identity verification checks, and measures designed to prevent fraud, money laundering, and underage play. For players, this indicates that the platform follows basic technical and operational standards rather than operating in a completely unregulated environment.
A key advantage of the TGC framework is the element of accountability it introduces. Licensed operators must comply with defined rules and can be subject to sanctions, suspension, or loss of their license if they fail to meet regulatory expectations. While dispute resolution options may not be as extensive as those offered by top-tier regulators, the existence of a governing authority still adds an important layer of transparency and responsibility compared to unlicensed casinos.
When viewed alongside offshore jurisdictions such as Curaçao or Anjouan, the Tobique Gaming Commission sits in a comparable middle tier. These licenses typically do not enforce the same level of continuous auditing, financial oversight, or player compensation schemes found in heavily regulated European markets. However, they do require fair game sourcing, data protection practices, and basic responsible gambling tools, making them a clear step up from platforms with no licensing at all.
By contrast, regulators like the Malta Gaming Authority or the UK Gambling Commission represent the strictest end of the regulatory spectrum. Their licenses involve intensive compliance obligations, frequent audits, strong consumer protection measures, and well-defined dispute resolution systems. While the TGC does not reach this level of regulatory depth, it also allows operators greater flexibility, often resulting in broader game selections, more adaptable promotions, and wider international availability.
Online since2025
Recently featured casino
OwnerRocketship Ventures S.R.L
Verified
Certified by Tobique Gaming Commission
Tobique Gaming Commission
Operates in20+
Countries
Trust Score7 / 10
Very Good!
5 Gringos Casino is not available in USA
Restricted Countries
Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia-Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czech Rep., Democratic Republic of Congo, Denmark, Deutschland, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Great Britain, Greece, Greenland, Grenada, Guadeloupe (French), Guam (USA), Guatemala, Guernsey, Guinea, Guinea Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, North, Korea, South, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique (French), Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia (French), New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Island, Poland, Polynesia (French), Portugal, Puerto Rico, Qatar, Reunion (French), Romania, Russia, Rwanda, Saint Helena, Saint Kitts And Nevis Anguilla, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent And Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia And South Sandwich Islands, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen Islands, Swaziland, Sweden, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, U.K., Uganda, Ukraine, United Arab Emirates, Uruguay, USA, USA Minor Outlying Islands, Uzbekistan, Vanuatu, Vatican, Venezuela, Vietnam, Virgin Islands (British), Virgin Islands (USA), Wallis and Futuna Islands, Western Sahara, Yemen, Yugoslavia, Zambia, Zimbabwe, Aland islands, Butan, Caribbean Netherlands, Cote D’ivoire, Curacao, Lichtenstein, Montenegro, Serbia, Saint Marten, French Guiana, Palestine, South Sudan, Guadalupe, Bonaire, Saint Barthélemy, Belguim, Sint Maarten, Saint Martin (French part)
Should you have any issues or questions, you can contact the 5 Gringos staff via phone, email, or online chat. For your convenience, the casino has set up one international phone number and 9 local ones, for different countries. This will allow you to get the assistance you need and keep your phone bill low, which is not often seen among websites which offer phone support.
Email is available 24/7, with the support email address being provided in the Contact Us section of the website. Lastly, the online chat is also open 24/7 and can be found in the collapsible menu in the top left. The website also features a handy FAQ section with lots of helpful and useful information.
Online Chat 24/7
Email support 24/7
Phone support
Support rating7
Very Good!
Languages11 English, German, Portuguese, etc.
Layout and Navigation
The website is colourful and rich in features. So rich, in fact, that it might be viewed as a bit overburdened at times. But it is by no means unpleasant or difficult to use.
As soon as you enter the main page, you will be greeted by the 5 titular gringos. These are 5 unique bandits that each represent a welcome bonus you can choose when registering. We will discuss these later on in the review.
There are account options at the top, links to the more popular sections of the casino, and a collapsible menu with further links. As you begin to scroll down, you will come across various game categories and some of the casino’s main features, such as the heists or the shop. There is also info on current jackpot pools and top winners.
Finally, at the bottom, there is the standard information on game suppliers, payment providers, Terms & Conditions, Licensing, and legal details.
5 Gringos Casino does not have a mobile app. However, their website does work on modern smartphones and tablets. You should be able to access it while on the go without any issues, and all of the many features should be fully functional.
And since the catalogue of games is comprised of such a wide range of prominent developers, the titles shout also be mobile-friendly.
The bottom line
5 Gringos Casino is a great online casino with lots of features and functionality. The website offers myriad games of all kinds for you to pick and choose from, as well as many integrated account features to keep you engaged and entertained.
There is also a variety of bonuses that cater to all sorts of players, each with its unique flair. The only downside we could find was the license, which is provided by an offshore regulator. While this does not mean that the casino is a scam or unsafe, it can create a sense of unease in some players, due to the lack of reassurance that a more trusted regulator would have provided.
Alex loves slots! He is the one that always looks for new titles, makes text and video reviews at our youtube channel.
5 Gringos Casino FAQ
5gringos Casino is licensed, works with leading game providers, provides modern personal data protection and secure transactions.
5gringos Casino offers separate sets of casino and sports bonuses, including welcome bonuses, reload bonuses, and loyalty bonuses.
Absolutely, although 5gringos does not offer a dedicated mobile app, the casino’s website is perfectly optimized for mobile devices.
5gringos has a significant library of games, including a variety of slots, instant games, crash games, and live casino games.
No, although you can start depositing and betting before your account is fully verified, you must complete the process in order to request a withdrawal.
Verification Documents
The casino requires an ID, proof of residence, proof of ownership, transaction history, and other documents if needed.
You have 30 days to provide all requested paperwork, although we recommend you to have all these readily available to speed up the withdrawal process.
5 Gringos Verification Time
According to the T&C, the financial department reviews all documents within 10 days after submission but it might take a bit longer for complicated cases.
5 Gringos VIP Program
Collect all gringos and get sweet rewards – cashback, increased withdrawal limits, and personal account manager, to name a few.
5 Gringos Casino Promotions
Each avatar comes with a different welcome bonus, so make sure you choose the one bringing a bonus you consider worth claiming.
Existing players have reload bonuses, cashback bonuses, and different tournaments to enjoy.
Withdrawal Limits
The withdrawal limits depend on your VIP status. The faster you climb the VIP ladder, the higher your daily, weekly, and monthly withdrawal limits become.
5Gringos Casino Problems
5Gringos is an attractive online gambling spot and it is obviously trying to cater to a large player base by offering welcome bonuses for every taste. If the offshore license is not a bother, we cannot see a reason why you should shy away from becoming a 5Gringos customer.
Terrible online casino Make a deposit no problem Don’t even need to get verified, You must spend your deposit one time before you can withdraw anything okay no big deal. Try to withdraw. As soon as you try to withdraw your unlocked winnings it will tell you to use the same method of payment that you used to make your deposit. It repeats this message each time even though you are using the same method of payment. Their customer support seems to not understand this and repeats the same verbatim clear your cache use Chrome browser which I have done at least 10 times today. Until finally I was instructed to make a new deposit from a different mode of payment. I asked very clearly if there were any fees associated to using another mode of payment and I was assured they did not charge any such fees whatsoever so I made a new deposit lo and behold I was charged some additional 18 cents during the time that I was playing my deposit so that I was able to withdraw they credited my account the overcharged amount instead of putting it back to my bank which then forced me to use that small amount before I could withdraw. Everything said and done I proceed to cash out once again absolute failure they finally tell me try using bank transfer. To my surprise finally the withdrawal goes into pending now I have a zero balance and I’m thinking great and I buy bonus coins with the gold that I had earned during my play they revoked my deposit sending my cash balance back to my account would I did not realize at time was that as soon as they did this the bets that I was making were being deducted from real money instead of the bonus money. I initiated a new withdrawal bank transfer Surprise surprise rejected again. Is very obvious that they will only let you deposit money and have no intention of allowing you to withdraw your money. Please stay far away from this casino
c
carl
player from Canada
Reviewed on
05/03/2023 at 6:24 am
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Reviewed 5 Gringos CasinoRated with star(s)
What I didn’t like:
dont waste your money and time on this site it has got to be a scam, loss after loss almost feels like robbery iv spent at least 9000$ on this site. think the pay outs would be a little better, there is no free roll tournaments no free spins, just wants your money so dont bother wasting it trust me ive been on the site for over a year and ive won nothing. the live agents are horrible and cant help you half the time or hang up on you.
P
Peter
player from Canada
Reviewed on
04/06/2023 at 12:16 am
Reviewed 5 Gringos CasinoRated with 1 star(s)
What I didn’t like:
Terrible customer support. I made a $300 deposit and was never credited it. I emailed support several times showing the confirmation the funds left my bank and deposited to their banking site and still they refused stating they didn’t receive the funds. Now I’m out $300
dd
david donnelly
player from New Zealand
Reviewed on
07/01/2022 at 3:55 am
Reviewed 5 Gringos CasinoRated with 1 star(s)
What I liked?
i liked some of the slots
What I didn’t like:
i really dislike the process of withdrawiing…its humbug n not very easy….infact its super hard…i think its made deliiberatly to make it possible to withdraw unless you are really I T savvy”’i give in
5 Gringos Casino Reviews by players
Rate 5 Gringos Casino and write a review
JMM
John Michael Meehan
Reviewed on 01/04/2024 at 5:05 am
Reviewed 5 Gringos CasinoRated with 1 star(s)
What I didn’t like:
Terrible online casino Make a deposit no problem Don’t even need to get verified, You must spend your deposit one time before you can withdraw anything okay no big deal. Try to withdraw. As soon as you try to withdraw your unlocked winnings it will tell you to use the same method of payment that you used to make your deposit. It repeats this message each time even though you are using the same method of payment. Their customer support seems to not understand this and repeats the same verbatim clear your cache use Chrome browser which I have done at least 10 times today. Until finally I was instructed to make a new deposit from a different mode of payment. I asked very clearly if there were any fees associated to using another mode of payment and I was assured they did not charge any such fees whatsoever so I made a new deposit lo and behold I was charged some additional 18 cents during the time that I was playing my deposit so that I was able to withdraw they credited my account the overcharged amount instead of putting it back to my bank which then forced me to use that small amount before I could withdraw. Everything said and done I proceed to cash out once again absolute failure they finally tell me try using bank transfer. To my surprise finally the withdrawal goes into pending now I have a zero balance and I’m thinking great and I buy bonus coins with the gold that I had earned during my play they revoked my deposit sending my cash balance back to my account would I did not realize at time was that as soon as they did this the bets that I was making were being deducted from real money instead of the bonus money. I initiated a new withdrawal bank transfer Surprise surprise rejected again.
Is very obvious that they will only let you deposit money and have no intention of allowing you to withdraw your money.
Please stay far away from this casino
c
carl
Reviewed on 05/03/2023 at 6:24 am
Warning: A non-numeric value encountered in /home/correctcasinos/public_html/wp-content/themes/correctcasinos/lib/my_functions.php on line 63
Reviewed 5 Gringos CasinoRated with star(s)
What I didn’t like:
dont waste your money and time on this site it has got to be a scam, loss after loss almost feels like robbery iv spent at least 9000$ on this site. think the pay outs would be a little better, there is no free roll tournaments no free spins, just wants your money so dont bother wasting it trust me ive been on the site for over a year and ive won nothing. the live agents are horrible and cant help you half the time or hang up on you.
P
Peter
Reviewed on 04/06/2023 at 12:16 am
Reviewed 5 Gringos CasinoRated with 1 star(s)
What I didn’t like:
Terrible customer support. I made a $300 deposit and was never credited it. I emailed support several times showing the confirmation the funds left my bank and deposited to their banking site and still they refused stating they didn’t receive the funds. Now I’m out $300
dd
david donnelly
Reviewed on 07/01/2022 at 3:55 am
Reviewed 5 Gringos CasinoRated with 1 star(s)
What I liked?
i liked some of the slots
What I didn’t like:
i really dislike the process of withdrawiing…its humbug n not very easy….infact its super hard…i think its made deliiberatly to make it possible to withdraw unless you are really I T savvy”’i give in
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