Winnerz Casino Review

Winnerz supports bank payments via Trustly. You can deposit your bank account in many of the major Estonian and Finnish Banks, including Nordea, Aktia, Dankse, and others. The bank account you use for your deposit needs to be registered in your name. If the casino determines that have deposited from a third-party bank account, the deposit will be voided and all the deposited funds will be refunded back to the original account holder, while all winnings won using the funds will be confiscated. The minimum deposit amount is EUR 20. In some cases, with particularly large deposits, you will have to verify your account before your deposit can be processed. For this purpose, you will need to provide a copy of your national ID and, it might take up to two days for your account to be verified and your deposit to be processed. In all other cases, your deposit will be processed instantly and the funds will become available for play immediately after your deposit.

Withdrawals can be issued only to the same bank account that you have used for your deposit. Before your first withdrawal, you will be informed by the casino’s customer support about the documents that you will need to submit before your withdrawal can be processed (more information about the account verification procedure can be found in the “Verification Documents” secion). Keep in mid that only Estonian and Finnish citizens can play at the casino, and you will need to provide a valid Estonian and Finnish ID for your withdrawal to be processed. If you cannot to that, you will not be able to withdrawal any funds from Winnerz, including your original deposit. All withdrawals will be processed within 48 hours. Withdrawals are limited to EUR 10,000 per day and EUR 150,000 per month. The minimum withdrawal amount is EUR 25. Keep in mind that all withdrawals have a fixed fee of EUR 2,00; depending on your bank, additional fees might be applied.

Winnerz Casino is owned and operated by Estonian-based Hit Gaming and is licensed by the Estonian Tax and Customs Board with license number HKT000062. The Estonian license holds casinos to a high standard and is generally considered safe and the casino’s operator, Hit Gaming, is well-established in the Estonian iGaming market and enjoy a good reputation. Because of this, we consider Winnerz a safe online casino.

Winnerz is dedicated to responsible gambling and offers several responsible gambling methods to help you fight gambling addiction. Any time you decide you want to take a break from gambling, you can activate a cooling-off period of either 24 hours, 48 hours, 1 week or 30 days. While in a cool-off period, you will not be able to deposit any funds or play at Winnerz. You can activate a cool-off period by contacting the casino’s customer support. Activating a cool-off period is permanent and cannot be reversed. Keep in mind that during a self-exclusion period you will not be able to deposit in your account, but you will also not be able to withdraw your account funds until the end of the period. Consider withdrawing all the funds in your account before you request a self-exclusion period.

Alternatively, if you wish to control your gambling, Winnerz allows you to set both loss and session limits. By setting a loss limit you can control the amount of funds you can lose over a given period, while with a session period you can control the amount of time you are allowed to play during the period. The period can be set from your account page for a period of either a day, a week, or a month. Alternatively, you can contact the casino’s customer support via live chat or email at [email protected] who will help you select the best possible responsible gambling restrictions on your account. Keep in mind that once an account limit had been set, the limit cannot be removed until the end of the period.

For all your questions and problems, the Winnerz support team can be reached around the clock via both e-mail and live chat. You can start a live chat session from the “live chat” bubble in the lower-right corner of the webpage. You will be instantly connected to a member of Winnerz’s support department. In addition to the live chat, you can also get in touch via email at [email protected]. The response time is usually around 24 hours.

If you have any problems with the casino, you might also want to check out the casino’s FAQ section, where you will find extensive information on many questions organised by topic. The topics include everything from problems with your account to payment methods, verification procedure, and much more. We recommend that you look for an answer to your question in the casino’s FAQ section before you contact the customer support.