The selection of payment methods is not huge, but the fundamentals are covered. You can deposit and withdraw using Visa, Mastercard, Bitcoin, Apple Pay, Google Pay, and Open Banking. It’s not the most diverse list, and some of you might miss options like PayPal, Neteller or Skrill, but for many, these methods are enough to get the job done.
If you want to play, you need to fund your account first. The minimum deposit is €20, which is pretty standard for online casinos. Deposits usually go through instantly, so you can start playing without waiting.
However, Spinsino doesn’t list too many details about deposit fees. They say they don’t charge you for transactions, but certain payment methods may come with extra costs. This is usually because of third-party fees or currency conversions. If you’re playing with a currency different from EUR, it’s a good idea to check for any possible exchange fees before making a deposit.
Once you’ve played and won, the next step is cashing out. Withdrawals start at €25, which is slightly higher than the deposit minimum but nothing unusual. The casino does allow you to cancel a withdrawal request if it’s still in process, but only before it has been approved. You can check your withdrawal status in the Transactions tab under the Cashier section. If the option is still available, you’ll see a Cancel button. If not, your money is already on its way.
There are restrictions on how much you may withdraw.You can cash out a maximum of €4000 per day, €10000 per week, and €20000 per month. These limits are reasonable for casual players, but high rollers will find them a bit limiting. If you’re someone who plays with big money, you might need to split larger withdrawals over multiple weeks.
Most withdrawals are processed instantly, which is a big plus. But sometimes, a manual review is required, and that’s where things might slow down. If your withdrawal gets flagged for review, it can take up to 24 hours for Spinsino to approve it. Once that happens, the waiting time depends on your bank or payment provider. For Visa and Mastercard, expect 3 to 5 business days before the money lands in your account. If you’re using Bitcoin, transactions are usually much faster.
Another good thing about Spinsino is that withdrawals are free, as long as you play with the money you deposit. To withdraw without any fees, you need to wager your deposit at least once. If you try to withdraw without playing, the casino may charge a fee. They don’t specify the exact amount, so if you plan to withdraw right after depositing, it’s best to confirm with support first.
Before cashing out, you’ll need to verify your identity. They ask for a copy of your passport, ID card, or driving license, and you need to hold it next to a handwritten note with six randomly generated numbers. They also need a second photo where your face is clearly visible. You can blur out most of your personal details, but they need to see your date of birth, nationality, gender, first name, surname, and photo. More documents might be required, depending on your situation.
Inactive Accounts
If you don’t log in or use your account for at least 13 months, Spinsino marks it as inactive. This means no playing, depositing, withdrawing, or transferring funds during that time. Once your account is inactive, a €5 monthly fee is deducted from your balance. If your balance is lower than that, they’ll take whatever is left until it reaches zero.
Before the first fee is charged, they will try to warn you with a 30-day notice. If your balance runs out, your account will be closed. If you ever want to start playing again, you’ll need to contact customer support to get it reopened.
Spinsino is run by SIMBA N.V., a company registered in Curaçao. The casino operates under a Curaçao Gaming Authority license, which is a well-known regulatory body in the online gambling world. Curaçao licenses don’t have the same strict regulations as some European authorities, still they are still widely used. Many online casinos work under this license because it allows them to operate in multiple countries and offer crypto payments. If you ever want to check if the license is valid, you can click on the GCB icon on the Spinsino website. This will take you to an official page where you can verify the casino’s registration.
Security and privacy are taken seriously at Spinsino. All personal data you provide is kept safe and is never shared or sold to third parties. The only exception is if law enforcement or financial regulators require it for legal reasons, such as preventing money laundering. In such cases, data may be shared with the AML (Anti-Money Laundering) authority of the country involved. To protect player accounts, Spinsino uses a three-step verification process. This is done to confirm your identity and prevent fraud.
If you ever feel like gambling is becoming a problem, Spinsino offers self-exclusion. You can contact support and request to block your account for a period between six months and five years. T
hey also provide resources for responsible gambling, including advice on setting limits and links to organizations that help with gambling addiction.
We do not start well here. There’s no live chat, which is a downside if you like quick answers and mostly live chat is the way most players will contact the casino. So, instead, you have to rely on email. If you have a general question or an issue, you can contact [email protected]. If you’re dealing with affiliate matters, there’s a separate email for that: [email protected].
There is an FAQ section, which covers topics like deposits, withdrawals, and account verification. If you have a basic question, you might find the answer there without needing to wait for a response. But the FAQ is limited, so for anything more complicated, you’ll have to send an email.
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