We were caught off guard by the fact that Spinroll Casino did not have a payment page, which made it difficult to gather all the necessary payment information from the legal documents. Adding to the confusion was the presence of contradictory information at times. Furthermore, the available payment methods remained a mystery, as the legal documents mentioned Credit Cards, Debit Cards, and Wire Transfer. At the same time, the website footer displayed logos for VISA, MasterCard, Apple Pay, Google Pay, Samsung Pay, Skrill, Payeer, Piastrix, and Crypto Wallets – including Bitcoin, Ethereum, Tether, and Tron. Despite the confusion, we had to make do with the information provided. The minimum deposit amount was stated in Ukrainian hryvnias, set at ₴100.
The casino does mention that they process withdrawal requests on weekends, which is a positive aspect. However, when considering the overall payment process, this detail gets overshadowed by the questionable practices in place. According to the casino’s claims, withdrawals are purportedly completed in just 3 hours, which sounds too good to be true. Typically, withdrawals can take several days or even up to a week to process. Given the casino’s apparent focus on financial gain, it’s hard to believe that they can process withdrawals so quickly. It seems like just another tactic to attract users with false promises.
Including contradictory withdrawal clauses in the casino’s terms and conditions demonstrates its unreliability. On one hand, one clause states that the maximum withdrawal amount is 14,999 Ukrainian hryvnias. However, another clause contradicts this by indicating that the maximum is actually 500,000 Russian rubles, equivalent to around 211,391 Ukrainian hryvnias. Clearly, the second amount is significantly larger than the first. The same confusion arises when considering the minimum withdrawal amount. One clause states a minimum withdrawal of ₴500, while another provision indicates a minimum withdrawal of 5,000 Russian rubles, equivalent to ₴2,113. This inconsistency in the maximum withdrawal cap raises doubts about the accuracy of the minimum deposit value. As a result, our trust in this casino is diminishing, and it was already relatively low initially.
Moving on to the topic of fees, it was unexpected to discover that the casino does not appear to impose any fees for deposits or withdrawals, as stated by the casino itself. However, it is mentioned that there could be additional charges from payment systems, with the most significant being a wire transaction fee ranging from 5% to 15%. It should be noted that the casino’s policies do not dictate these fees, but they are also not reimbursed by the casino. It is essential to be aware that fees associated with cryptocurrency transactions can fluctuate wildly and may come as a surprise.
Transitioning to a unique aspect of this casino, which does not detract from its harmful clauses, is the requirement for each user to wager their deposit at least five times before being able to make a withdrawal. This rule is particularly concerning for two reasons. Firstly, most casinos typically have a maximum rollover requirement of three times. Secondly, there is no specified penalty for failing to comply with this rule. As a result, if a user attempts to withdraw their funds before meeting the 5x playthrough requirement, they risk having their account shut down and their deposited funds and winnings confiscated without warning.
| Payment method | Min. deposit | Max. deposit | Deposit time | Withdrawal time | Min. Withdrawal | Max. Withdrawal | Currencies |
| Credit/Debit | 100 UAH | unspecified | instant | 3 hours? | 500 UAH/ 5000 RUB? | 14 999 UAH / 500 RUB? | UAH/ RUB |
| Bank Transfer | 100 UAH | unspecified | instant | 3 hours? | 500 UAH/ 5000 RUB? | 14 999 UAH / 500 RUB? | UAH/ RUB |
| Apple/Google pay | 100 UAH | unspecified | instant | 3 hours? | 500 UAH/ 5000 RUB? | 14 999 UAH / 500 RUB? | UAH/ RUB |
| Skrill | 100 UAH | unspecified | instant | 3 hours? | 500 UAH/ 5000 RUB? | 14 999 UAH / 500 RUB? | UAH/ RUB |
| Crypto (Bitcoin, Ethereum, Tether, and Tron) | 100 UAH | unspecified | instant | 3 hours? | 500 UAH/ 5000 RUB? | 14 999 UAH / 500 RUB? | UAH/ RUB |
Based on the evidence available, it appears that Spinroll Casino does not have a valid license. There is no indication that they are actively seeking one or have any plans to do so in the future. The casino operates without apparent legitimacy, as they have not claimed to be licensed. In their legal documents, Spinroll Casino states that users must abide by the laws of their own jurisdiction when using their services, effectively implying that any official governing body does not regulate them. This lack of regulation is a common tactic businesses use to declare their operations unregulated unofficially.
Spinroll Casino is officially unregulated and lacks a clear parent firm, making it a riskier option compared to regulated casinos. While there are some claims of legitimate Know Your Customer (KYC) procedures and anti-money laundering policies, we still consider this casino risky. This is because, unlike other unregulated casinos that are typically safe and secure, Spinroll Casino is an exception to this rule. We believe it poses a risk to all players due to various inconsistencies, risky behaviour, and poor content management skills, which strongly indicate that this casino is not worthy of approval.
Our customer service team is available around the clock to provide assistance and address any concerns you may have. If you need help or have any questions, you can easily contact us via email or the live chat feature. It’s important to mention that phone support is not an option, so we highly recommend utilising the online chat for prompt and efficient responses to your inquiries.
Spinroll Casino Reviews by players
Rate Spinroll Casino and write a review