Spinny Casino Review

Another one of Spinny Casino’s positives is the variety of payment methods. Players can use credit cards, crypto, e-wallets, and prepaid cards. A diverse selection of payment solutions will enhance the casino’s appeal.

Here’s a full list of the payment solutions the casino supports:

• Credit/debit cards: Visa and Mastercard
• Digital Wallets: Skrill, Neteller, MiFinity, LuxonPay
• Others: bank transfers
• Crypto: Bitcoin, Bitcoin Cash, Ethereum, Litecoin, USD Coin, Solana, and Tether

The minimum deposit limit ranges from €20 to €25, which is an accessible and fair amount for an online casino.

However, the minimum withdrawal limit at Spinny Casino is €100, which is a lot of money, especially if you’re a casual player. This minimum withdrawal limit is quite steep, considering the minimum cap on withdrawals ranges from €20 to €40 at most online casinos.

The maximum monthly withdrawal limit is set to €7,000 as per the casino’s Terms and Conditions. High rollers might find this limit restrictive.

As part of the casino’s Anti-Money Laundering (AML) policies, users must roll over their deposit at least once before withdrawals, which is a fair and reasonable requirement, considering some casinos go for higher minimums like 3x or 5x.

Payout processing times depend entirely on your chosen payment method. Crypto payouts take a couple of hours, at most, while withdrawals via bank transfers can take up to three business days.

Since Spinny Casino complies with AML and Know-Your-Customer (KYC) regulations, it will require identity verification checks to confirm your identity and prevent fraud, money laundering, and identity theft. Completing the account verification procedure will also result in faster withdrawals.

You must provide the following documents:

• Proof of identity, including a photo of an ID card, a passport, or a driver’s license.
• Proof of address, including utility bills such as electricity, water, landline, gas, heat, and mobile phone bills. Bank or card statements with your latest transactions are also acceptable.
• Proof of funds, including a photo of the card you used for transactions, a screenshot of your e-wallet account, and a bank statement that clearly shows your IBAN.

You must upload the documents to your casino account. Go to My Profile, select Documents, and then choose the type of document you want to upload. All documents must be in JPEG, PNG, or PDF format. The casino will then review the documents within 72 hours.

Inactive Accounts

If you haven’t logged in to your casino account for more than six consecutive months, Spinny Casino will deem it inactive. In such cases, the platform has the right to impose a monthly administrative fee of either €10 or its equivalent in another currency. The casino also has the right to suspend your account. You must contact the casino’s customer support via live chat and email if you wish to recover funds held in a closed account.

Spinny Casino is owned and operated by Green Champions Leader SRL, a company registered under the laws of Anjouan, under license number ALSI-202502014-FI1. Encouragingly, the casino has provided a digital seal with the logo of Anjouan, where you can easily verify this information. It also means that the casino operates under a valid license, which is always a promising sign.

While Anjouan may not be among the strictest license issuers in the online casino industry, having a legitimate casino license is much better than operating without one. Not to mention that Anjouan has improved its reputation in recent years.

Anjouan-licensed gambling platforms employ Random Number Generators (RNGs) to ensure provably fair game results. All casinos licensed by Anjouan that we’ve encountered also feature responsible gaming tools and seem to adhere to AML and KYC regulations. Luckily, Spinny Casino is no exception.

Speaking of responsible gaming practices, the casino features several handy tools that can help you limit the time you spend on the platform. Besides self-exclusion, the platform offers daily, weekly, and monthly deposit limits. You can set the deposit limits by contacting the customer support staff.

If you need a short break from gambling, Spinny Casino offers a Time-Out option where you can take a break for up to five days.

The casino has also provided links to Gambling Therapy and Gamblers Anonymous. These organizations provide support and counseling to anyone affected by gambling.

If you feel that you’re becoming dependent on gambling or are diagnosed with a gambling addiction, you can message the casino’s customer support team via email and request self-exclusion. This feature will allow you to block your account for an extended period. You won’t be able to deposit or withdraw funds or place bets.

You should keep in mind that self-exclusion is permanent for the set period and can’t be undone. During self-exclusion, you also won’t be allowed to create a new account. Any attempt to create a new account may result in the permanent ban of your original account.

The casino has also provided the following handy tips on how to gamble more responsibly:

• Start playing only when you are calm and concentrated.
• Take regular breaks.
• Define for yourself beforehand the monthly amount you can spend on the game.
• Once you’ve set a maximum limit, do not further increase it.
• Before you start playing, define the maximum amount of winning, after reaching which you should stop playing.
• Define the amount you can afford to lose beforehand.
• Do not start playing under the influence of alcohol or drugs.
• Do not start playing in a depressed state. If you feel that you need a break, we provide options to help.

Spinny Casino’s customer support service is available 24/7 via live chat and email, so don’t hesitate to reach out if you have any questions or concerns. In addition, the casino has provided a helpful FAQ section.

If you need an immediate response to your questions, you should try the live chat. It will instantly connect you to a chatbot. As with most casinos, if the bot can’t answer your question, it will connect you to an agent. Unfortunately, the agents can take a long time to reply, depending on the casino’s workload.

This is why we recommend checking the FAQ section before you resort to the other two options. It covers common questions about account issues, login problems, and verification procedures.

For more complex matters like complaints and disputes, you can send an email to [email protected]. You can generally expect a response within 48 hours.

A notable advantage is that the casino’s customer support is multilingual and supports the following languages: English, German, Spanish, Norwegian, and Finnish.