Sakura Slots Casino Review

For deposits and withdrawals, Sakura Slots accepts bank cards like Visa and MasterCard plus bank transfers. The casino also claims that crypto and e-wallets can be available in some countries, but we didn’t have those options to take advantage of. Still, the most popular methods – bank cards and bank transfers via online banking were still offered, making the payment system suitable for most players. Nevertheless, the selection is quite limited compared to other casinos.

The minimum deposit is favourable, at €20 or 20 CAD, making Sakura Slots an accessible and affordable casino. There is also a maximum deposit limit – €1000 per transaction, and Sakura Slots also states that it will monitor deposit activity, meaning that daily caps may be possible for some players depositing too much.

Considering cash out limits, the minimum withdrawal is €50, which is at least twice higher than usual, as most casinos are happy to allow €20 or even less. The maximum withdrawal is capped at €5000 per week, with no particular daily or monthly limits discussed. The caps are overall fair and relaxed, as players should be able to cash out as much as €20,000 per month.

Both deposit and withdrawal transactions to and from Sakura Slots are free of charge. However, fees may incur if the rollover requirement is not met. In particular, Sakura Slots states that as part of their fight against fraud, terrorist financing and money laundering, all deposits must be wagered at least once before withdrawal. Failure to do so will result in fees or the request will be outright rejected. Most casinos require players to wager their deposits from one to three times, so Sakura Slots is at the lower end, favouring players.

Withdrawal requests are processed quickly, for up to 48 hours, with some methods being faster. The industry standard is up to 72 hours, so Sakura Slots is slightly better in this area. Overall, the payment policies are favourable, but some players may consider that the number of payment methods is limited. If you are using your bank cards for deposits and withdrawals, you won’t have any problems whatsoever. But note that both deposits and withdrawals will unlock only after verification is completed.

Inactive Accounts

Accounts with no active session for 6 months or more will be declared inactive, and an administrative fee of €5 monthly will apply. The policy for inactivity meets the industry standards, as most casinos charge accounts with €5 to €10 after 6 or 12 months of inactivity. The Sakura Slots fee will apply until the account is reactivated (login and spin the reels) or after the balance reaches zero. Nothing to worry about here.

Sakura Slots is a licensed casino, and we could verify this very quickly. The casino has conveniently placed a licensing seal at the bottom of its website, which revealed that Sakura Slots is owned by Entevo Ltd and licensed by Anjouan Gaming in Comoros, making it a legit gaming house.

A thing you should know is that Anjouan Gaming licenses are not top tier mostly due to the lack of extensive customer protection. Sakura Slots is not so strictly regulated, compared to MGA casinos, but there are still some protective measures in place.

Notably, casinos authorised by Anjouan Gaming are required to offer RNG-verified games with fair outcome. Another protective perk is that casino’s payment policies are reviewed and monitored so that players aren’t exposed to unnecessary risks or unfair conditions that may ruin their experience. Anjouan Gaming casinos are also required to implement strict KYC and AML procedures, creating a safe gaming environment for players.

And if you have some problems with the casino that are not resolved, you can go to the site of Anjouan Gaming where you can submit a complaint that may trigger a dispute resolution mechanism. This is a new feature recently added, and you can also do so by visiting the license validation page of the casino. There, you can also request self-exclusion if you feel that you need to take a break from gaming.

Restricted countries: Austria, Germany, Bulgaria, Norway, United States of America, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, U.S. Virgin Islands, Aruba, Bonaire, Curacao, France, French Guiana, French Polynesia, Guadeloupe, Martinique, Mayotte, New Caledonia, Réunion, Saint Barthélemy, Saint Martin, Saint Pierre and Miquelon, Wallis and Futuna, The Netherlands, Saba, Sint Eustatius, Sint Maarten, Singapore, Iran, North Korea, Albania, Barbados, Botswana, Cambodia, Jamaica, Haiti, Mauritius, Myanmar, Nicaragua, Pakistan, Panama, South Sudan, Syria, Yemen, Zimbabwe

The customer support is available via a live chat and an email – [email protected]. Players have multiple channels to contact the casino, but there are some downsides to discuss. Namely, the chat is open between 10:00 and 21:00 (time zone unknown) and the primary language is French. If you want English support, you should make a request on the chat, hoping that someone using the language will come and speak to you. Those things considered, we cannot say that the support at Sakura Slots is user-friendly and efficient. They need to improve this.