Joker.io Casino Review

As a Pay’N Play casino, Joker.io has a specific payment system. Players can instantly deposit money when they visit the site, eliminating the need to create an account. As trendy and efficient this sounds, the number of payment methods is significantly lower compared to other casinos. At Joker.io, players can only use Brite, Nordea, Luminor and a few other banking systems, while e-wallets, cryptocurrencies, prepaid cards and mobile systems like Apple Pay and Google Pay are excluded. This is due to the fact that the bank transactions gives Joker.io the basic information for the player, including names, nationality and address – those are the only details the casino needs to let players join.

The minimum deposit is fair – €20 to join, which is in line with industry standards. The minimum withdrawal is also €20, which is also a standard requirement. The maximum withdrawal, on the other hand, is even more favourable, as players are allowed to cash out up to €10,000 per day. It’s a relaxed cap considering there are casinos that do not allow withdrawals of up to 10K a month.

All transactions are free of charge, meaning that Joker.io won’t impose tax on withdrawal request processing. Still, all banking fees are paid by users, but those charges will be minimal if applied, at all. And speaking of processing, a withdrawal may take up to 5 days, including approval by Joker.io and the transaction time altogether. The long time is due to the fact that withdrawals are sent via banks, which is generally a slow method for transactions.

Also, note that Joker.io requires players to wager their deposits 1x before withdrawal, which is a standard AML measure every casino imposes. The industry standard is from 1 to 3 times, so Joker.io’s requirement is fair. And if players do not meet this requirement, their withdrawal requests will be charged by the casino or outright rejected.

Inactive Accounts

Inactive accounts at Joker.io are charged €10 monthly after 12 months with no gameplay, transactions, valid withdrawals or deposits. This is within standards, since most casinos charge inactive accounts €5 to €10 after 6 to 12 months of inactivity.

When it comes to licensing, Joker.io is a top casino. It is authorised in the EU by the Estonian Tax and Customs Board, making it a very safe and trustworthy casino. ETCB is a very large government body that also issues gaming licenses, unlike MGA in Malta, which is strictly a gaming regulator. This, however, doesn’t mean that casinos with Estonian licenses are loosely regulated, but quite the opposite.

For example, all casinos licensed in Estonia are obligated to carry out KYC to prevent underage gambling, detect and block suspicious activity and comply with AML regulations. This means that all players will need to pass KYC at some point, which actually seems weird given that Joker.io allows players to deposit and play without registration.

ETCB casinos are also required to provide responsible gambling tools. They need to promote safe gambling, letting players set deposit, loss and session limits, as well as cool-off periods or entire self-exclusion for some time, if players think they need to take a break. Also, ETCB casinos, Joker.io included, have to provide detailed information explaining the potential gambling risks plus links to self-help organisations such as Gamblers Anonymous and Gamble Aware.

Last but not least, ETCB makes sure that casinos offer fair gaming and player fund protection. The former means that casinos have to offer only RNG-certified slots so that players can rely on fair outcomes while playing. The fund protection measure requires that players separate players’ funds from operations accounts so that money is always available when players want to cash out. Also, the regulator monitors the payment systems of the casinos to avoid inclusion of unsafe and risky funding methods.

Joker.io has a standard support, including live chat for players who deposited and an email [email protected]. The personnel are quick to respond, which is expected from a casino with an EU license. The support languages are English, Norwegian, Finnish, Estonian, which are basically the countries where the casino operates. A good feature is that the live chat is available for guests, so that players can ask a few questions before depositing, if they want to.