GlitchSpin Casino Review

GlitchSpin accepts a small range of payment methods which nevertheless seem to be sufficient enough for a variety of players. To be exact, you can count on traditional options like credit/debit cards and bank transfers, as well as some online payments like Siru. On the other hand, all crypto fans will be thrilled to know that a few crypto coins are also on hand.

Yet, beware that the exact list of payments will probably vary according to your country of residence, which means that some options may not be available. For more information, visit the cashier in your account where you can see all the valid options for your location.

The minimum deposits vary depending on the payment method used. For Visa/ Mastercard the minimum you can invest is set at €20, which is a gold standard for the sector. The maximum deposit is said to be up to €750.

Siru deposits on the other hand feature minimum amounts of just minimum €5 which is even better. Yet, the maximum you can invest in this case is capped at €20, so keep that in mind as well.

The minimum withdrawals are also different according to the banking option. For bank transfers the minimum withdrawal amount is €100 or equivalent in other currency, which is definitely too much. As a comparison, most of the houses tend to ask for around €10 or €20, so the conditions in this case are definitely unfavorable.

On the other hand, the minimum cash-outs for cryptocurrencies are said to be at least €50. That’s a lot better but still not excellent.

Finally, all other payment methods like credit/debit cards and online payments feature minimum withdrawals of just €20, so we are happy with the requirements here.

Furthermore, the maximum withdrawal is set at €500 per day and per transaction, and up to €10,000 per month. You can have a maximum of 3 pending withdrawal requests at a time.

In addition to that, note that all withdrawal requests are processed by the Financial department only after the successful identity and account verification, on Monday – Friday 9.00-18.00 (GMT+3). Yet, the exact execution time for withdrawals is not mentioned.

And speaking about verification, again we remind you that every user must complete the account verification before withdrawing funds. This could be done by uploading requested documents on the GlitchSpin website, or by sending an email directly to the financial department at [email protected].

Other than that also beware that GlitchSpin reserves the right to charge a processing fee for withdrawals. There are no additional details, so we are not sure if this applies for all payment methods. Nevertheless, we suggest staying on guard just in case and having a closer look at the cashier while performing any payouts.

Finally, all players must make at least x3 wagers of the deposit prior to any cash-outs. This rule is in line with the Anti-Money Laundering (AML) policy and is typical for the sector. If you don’t meet the rule however, the casino has the right to withhold a commission of up to 15% of the withdrawal amount. What’s more, the financial department has the right to refuse to withdraw funds with a charge of 15% of the withdrawal amount and ask the player to finish the necessary wagering.

Inactive Accounts

Beware that any account that hasn’t been logged in for 12 consecutive months shall be considered inactive. As a result, a €5 monthly administrative fee may be charged. So far, the whole rule sounds absolutely standard for the market, since most of the houses tend to ask for the same. Yet, in this case the casino also points out that if it tried to get in touch with you, but there was no answer, the company has the right to delete your account, so keep that in mind. Therefore, if your account has been blocked or deleted, and your account balance is positive, you can contact the support team and, if necessary, provide detailed information to resolve the issue of possible withdrawal of remaining funds.

GlitchSpin Casino is owned and operated by GBL Solutions N.V., a company registered and established under the laws of Curacao. What’s more, the enterprise in question also has a legal e-gaming license issued by Antillephone N.V. The latter is one of the four master license holders authorized to oversee the e-gaming market by the Government of Curacao. Aside from regulating the actions of each licensed casino, the company must also report directly to the Curacao Gaming Control Board (CGCB).

With all of this in mind, we consider GlitchSpin to be a rather safe and secure gaming spot, capable of delivering quality and fair services. Being authorized in Curacao means it’s obligated to provide services that are up to standard such as provably fair games or trustworthy payment systems. What’s more, the casino must use special encryption technology in order to safeguard sensitive data such as personal information or banking details. More precisely, GlitchSpin claims that all information about you and your account is securely stored and remains confidential.

In accordance with its Curacao regulation, GlitchSpin has also a strong dedication to creating a responsible and secure gaming environment. For this reason, the casino offers some advice on how to stay in control over your gameplay, as well as some external links for help organizations. You can find all of that at the Responsible Gaming section of the page.

Next, visit your profile, section Settings to find out several responsible gaming tools that can help you avoid gambling problems. Here’s what you can benefit from:

• Take a break – this tool allows you to take a small break of gambling. You can freeze your account for 24 hours, a week, or even a month – just select the preferred option from the drop-down list.
• Reality Check – this setting can help you keep a track on the time you spend on gameplay. To be precise, you can receive notifications every 60, 90, or 180 minutes so that you can manage your gaming more responsibly. Again, choose the duration from the drop-down menu.
• Self-exclusion – this option is suitable for those of you who need a longer break as gambling has a negative impact on you. Before requesting this feature however make sure to withdraw all the remaining money on your balance, since once being self-excluded you won’t be able to access your profile. In order to self-exclude yourself just contact the support team and they will assist you further.

In order to view all the available options to get in touch with the customer support just visit the Contact us section. It contains all the necessary information and useful links.

As a beginning, the fastest way to contact the support team is the live chat feature, available at the bottom corner of your screen. Just click on the small blue icon and fill in your name. Then, according to your issue, click on the drop-down menu and choose between several departments like Account Status, Deposit & Withdrawal, Technical Assistance, and Other. Finally, start the chat and write down your message. The assistants should respond within a few minutes, offering solutions in real-time. The good news is that you can also use the live chat feature in order to search for answers – type in the key words at the top and all available results will instantly appear!

Next, you can also drop a line to [email protected] and explain your problem in more details. The support team is said to be friendly and knowledgeable and will address your question in no time.

As an alternative, you can also use the quick form provided at the Contact Us section. In this case you just need to enter your email, username, and message in the proper fields and send them to the support team.

Finally, you can also check out the Frequently Asked Questions (FAQ) for detailed information on hot topics like deposits, withdrawals, account registration, and more.