Cubet Casino claims to accept a variety of popular payment methods including some credit/debit cards, e-wallets, bank transfers, and even cryptocurrencies.
To be exact, on its homepage the house mentions credit/debit cards like Visa and Mastercard, as well as online payment solutions like Jeton, Mifinity, Neteller, Skrill, and AstroPay.
The cryptocurrencies include popular crypto coins such as Bitcoin (BTC), Tether (USDT), Ethereum (ETH), Litecoin (LTC), Dogecoin (DOGE), Ripple (XRP), Cardano (ADA), Bitcoin Cash (BTCH), Tron (TRX), Toncoin (TON), Solana (SOL), LINK, DASH, and USD Coin (USDC), to name some.
Yet, once we registered it turned out that almost no payment methods are available for our country or residence. There were only cryptocurrencies, but no e-wallets, bank transfers, or credit/debit cards. According to the cashier you have to contact the customer support in order to have more available options which is rather unusual.
Overall, the cashier also didn’t seem to function properly and was rather difficult to operate with.
The minimum deposit amount is said to be at leats ₩ 10,000 or around €6 according to the current exchange rates. This is actually a quite favorable amount as most of the houses tend to ask for around $20 of minimum investment instead. Furthermore, the maximum is set at ₩ 9,000,000 per transaction (around €5,500) for both deposits and withdrawals.
Thai being said, the minimum withdrawal isn’t specified, but usually it’s between $10 and $40. Anything higher than that however will most certainly not be in your best interest.
The maximum withdrawals are capped €2000 per day, yet the maximum weekly and monthly limits are not specified.
Furthermore, also note that since the casino pays the Payment System commissions, in case a player performs deposit-withdraw-deposit operations repeatedly during the day, the casino assumes it is reasonable to restrict the amount of withdrawal operations per 24 hours without changing the €2,000 daily withdrawal limit.
Also beware that according to the Terms and Conditions, Cubet may charge a 10% fee for processing withdrawals and this information will be clearly communicated to the customer during the withdrawal process.
What’s more, note that funds must be withdrawn with the same method used for depositing. If not, the casino reserves the right to charge an additional fee for changing the withdrawal method.
And speaking about fees, pay attention that in case the player enters incorrect bank details in their account, Cubet reserves the right to charge a €25 fee for each failed (returned) withdrawal.
When it comes to the payout times, the exact execution time of each withdrawal depends on your chosen payment method, but generally the casino claims that it will take a few minutes. Upon request, the casino will provide confirmation of the payout (date, amount, method and, where available, payment reference).
In order for your withdrawal request to be processed however make sure to complete the rollover requirement. To be exact, you need to make at least x3 turnovers for Slot games and at least x5 for all other games. If you skip the rollover requirement however the casino reserves the right to charge a 10% fee of the requested withdrawal amount. Overall, the whole rule is rather standard for the sector as most of the houses tend to ask for between x1 and x3 turnovers of your deposit in order to combat money-laundering.
Finally, remember that if you do not use your account for betting or gaming, making a deposit, withdrawal or transfer, or if it is otherwise inactive, for a period of at least 13 consecutive months then it will be an “Inactive Account“. All Inactive Accounts will incur a fee which however is not specified. The good news is that the casino will notify you when your account becomes an Inactive Account, and at least 14 days before any Inactive Account Fee is deducted from it.
Cubet Casino is owned and operated by Feature Buy Ltd., registered in Belize. The company is also licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros and operates under License No. ALSI-202410039-FI2. This being said, Cubet Casino has passed all regulatory compliance and is legally authorised to conduct gaming operations.
As probably many of you may know, Anjouan is among some of the most popular gaming regulators on the market and can ensure safe and reliable conditions for all users. It imposes a bunch of measures towards the companies so that players can benefit from high client protection and provably fair games.
Other benefits include fast and issue-free payments, professional customer support services, and reliable gaming environment.
Cubet for example claims to follow strict security measures to ensure that all your data and documents are kept safe. All of the games also come from reliable and certified studios and providers. What’s more, Random Number Generators (RNG) are also used in order to ensure that the result of each game is completely fair and unbiased.
This being said, there are no personal limits available such as deposit, session, wager, or loss limits. On the other hand, you can still benefit from a Self-exclusion option and take a break from gambling for a period between 6 months and 5 years. All you have to do is to contact the support team via live chat or by email and they will help you further. Once being self-excluded however you won’t be able to login nor perform any payouts, at least until the time period expires.
Furthermore, here are some tips that can help you maintain control over your gameplay and stay away from gambling problems:
- Set yourself a deposit limit – Before you start gambling think about how much you can afford to gamble with according to your financial situation. Play with amounts that are for fun and entertainment.
- Do not try to win back a loss at every cost – Try not to take too huge risks to win back what you lost before at any cost. Play for entertainment and not to earn money.
- Set yourself a time limit – Set yourself a time limit and do not break it. Keep in mind gambling should stay in balance with your other hobbies and not be your only hobby.
- Play smart – It is smarter to not play when you are extremely stressed, depressed, or under too much pressure. Also do not play when you are under the influence of Medications, Drugs, or Alcohol.
- Take breaks – You should take breaks when you notice that you get tired or can’t concentrate anymore.
- Only one account – To make it easier to have an overview of how much time and money you spend on gambling it is highly advised to not create more than one Account per Person.
In addition to that, we also recommend the following self-assessment test. If your answer to the majority of the questions is “YES”, we advise you take action to prevent gambling from negatively impacting your life:
- Does gambling distract you from going to work or school?
- Is gambling to you simply a way to spend some time or avoid boredom?
- Do you play alone for long periods?
- Have others ever criticized your gambling?
- Have you lost interest in family, friends and hobbies because of gambling?
- Have you ever lied to cover up the amount of money or time spent on gambling?
- Have you ever lied, stolen or borrowed money for the purpose to get money to gamble or to pay gambling debts?
- Are you reluctant to spend ‘gambling money’ on anything else?
- Do you play until you lose all your money?
- Do you try to recoup as soon as possible right after loss?
- Do you feel lost and desperate when you run out of money while gambling?
- Can any arguments, frustrations or disappointments make you want to play?
- Do you feel depressed or even suicidal because of your gambling?
Cubet offers professional customer support services that are available round the clock. You can reach out to the support team no matter the problem as far as its gambling related. From technical issues to simple questions about games and bonuses, the support assistants will be happy to help!
In order to get in touch with the support team you can use the live chat that is available at the bottom of your screen. Just click on the small purple icon and enter your email and name. Then start the chat and the support agents will get back to you within a few minutes.
As an alternative you can also write to [email protected] from your personal mailbox. In this case the usual response time is up to 24 hours.
Finally, there’s a short list of Frequently Asked Questions (FAQ) in several topics like Deposits & Withdrawals, Bonuses, Account, Games, Post Popular, and Security. Each question however is briefly explained and doesn’t offer sufficient information, at least in our opinion.
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