When it comes to payments and transactions, BitZamo offers a mix of traditional and crypto-based options, giving players a good degree of flexibility in managing their funds. Unlike some fully crypto-exclusive platforms, BitZamo integrates both Plastrix and Perfect Money alongside a wide range of cryptocurrencies, allowing players to deposit and withdraw using the method that best suits them.
Bit Zamo Casino provides an extensive selection of deposit methods, including both fiat-based and cryptocurrency options. Players can deposit using Plastrix for fiat transactions, while crypto enjoyers have access to a broad range of digital currencies – Tether, Bitcoin, TON, USD Coin, Litecoin, Ethereum, Tron, Bitcoin Cash, Binance Coin, Dash, Matic, TrueUSD, Dogecoin, Dai, Avalanche, Cardano, BTCB, WETH, Wrapped Everscale, Huobi Token, Zenfuse, MarsDAO, Axie Infinity, and Dexport. The sheer variety of cryptocurrencies available ensures that users can choose the most convenient and cost-effective option for their needs.
As for deposit limits, they vary depending on the payment method. Plastrix deposits range from €1 to €550 per transaction. When it comes to the cryptocurrencies, they have no maximum limits, making the casino a great option for those of you who like to have fun with more funds at a time. The minimum deposit varies drastically between the methods and it can be anywhere between €0.01 and €40, though these are estimated values since BitZamo does not explicitly state fiat equivalents.
When it comes to withdrawals, BitZamo offers a more limited selection of payment methods, with players only able to cash out via Plastrix and Perfect Money. This might come as a disappointment for players who prefer crypto withdrawals or other alternative payment options.
Withdrawal limits are also stricter compared to the deposits – Plastrix withdrawals allow transactions between €1 and €550 per transaction, and Perfect Money’s withdrawals can be made within the range of €1 – €165, even more limited than the first one.
It is also important to note that the casino does not specify any daily, weekly, or monthly withdrawal limits, which can create uncertainty for some. A major drawback of the withdrawal system is the high transaction fees, set at 6.5% for Perfect Money and the whopping 15% for Plastrix, which is significantly higher than industry standards.
On a positive note, withdrawal requests are processed and paid out within 30 minutes, meaning players don’t have to wait long to access their funds, and with the 1x rollover requirement, the casino has made the withdrawal process quite a simple one. The high withdrawal fees, lack of crypto, and low maximum limits could be the real dealbreaker.
As with most regulated casinos, BitZamo requires a KYC verification process under certain circumstances. While the casino doesn’t enforce a verification for every player, it might request identity verification based on factors like the use of VPNs and proxy servers, sudden changes in payment methods, use of multiple bank cards or payment providers, unusual bet-to-current-balance ratio, etc.
If the KYC verification is triggered, players must provide valid documents to confirm their identity and comply with anti-money laundering (AML) regulations. These documents typically include, but are not limited to:
- A valid passport, identity card, or driver’s license
- Proof of Address, such as a utility bill or bank statement, issued within the last three months
- Information on political exposure (PEP status)
While KYC checks might seem inconvenient, they are standard procedures in the online gambling industry and are implemented to keep the casino and you, the player, safe and secure. BitZamo’s verification process is thorough, but it is only triggered under specific circumstances, so most players might never have to go through it.
| Deposits | Withdrawals |
| Plastrix, Tether, Bitcoin, TON, USD Coin, Litecoin, Ethereum, Tron, Bitcoin Cash, Binance Coin, Dash, Matic, TrueUSD, Dogecoin, Dai, Avalanche, Cardano, BTCB, WETH, Wrapped Everscale, Huobi Token, Zenfuse, MarsDAO, Axie Infinity, Dexport | Plastrix, Perfect Money |
Inactive accounts
BitZamo has an inactive accounts policy, which says that if an account remains inactive for 13 consecutive months, which means no logins, deposits, withdrawals, or gameplay, it will be classified as inactive. And at this point, an “Inactive Account Fee” will be applied to the account.
However, the exact details of this fee are unclear. While the casino states that information regarding the fee can be found in the Help section of the website, we were unable to locate any specific details. This lack of clarity is disappointing, as it leaves players uncertain about the potential costs associated with an inactive account.
That being said, BitZamo does offer some reassurance by notifying players when their account is about to become inactive. They will also provide at least 14 days’ notice before any fees are deducted, giving users a chance to log in and reactivate their accounts.
While having fun is the ultimate goal for every casino player, it is also important to keep in mind the security and transparency of the casino. That’s why we took a deep dive into BitZamo to see whether it meets the necessary standards for a safe and fair gaming experience.
BitZamo is owned by Elsikora N.V. and is licensed by the Curacao Gaming Control Board, with the license number OGL/2024/345/0210. The digital seal displayed in the footer of the website links to a certificate that includes the company’s name, the license number, and the casino’s URL, reinforcing its legitimacy. However, we were unable to find this information in the CGCB’s official database. Given that the seal appears authentic, it is possible that the license is recent and the database simply hasn’t been updated yet.
Additionally, we noticed an interesting contradiction – BitZamo also claims to hold an Anjouan Gaming license, but after further investigation, we couldn’t verify this. It is possible the casino has applied for a second license, but without official confirmation, this remains uncertain. We advise you to approach the casino with caution, until we can completely verify the licensing information.
On the security side, BitZamo Casino employs SSL encryption to protect the data transmission between the player and the casino. This is a standard yet essential feature for any trustworthy online casino, providing peace of mind to its users.
In terms of responsible gaming, BitZamo does an excellent job by offering tools like maximum loss limits, self-exclusion options, and access to external support organizations. These features make it easier for players to manage their gaming habits and maintain a healthy relationship with their hobby.
One area where BitZamo falls short is in provably fair game policies. The casino doesn’t provide an RNG certification or a “Provably Fair” policy, as seen in other casinos, meaning we cannot directly verify if the games use fair algorithms. This is not necessarily a dealbreaker, as most game developers have their own certifications to ensure fair outcomes. While it would be reassuring to see the casino itself obtain independent verification, players can still trust the fairness of games provided by the long list of reputable software developers.
You can get in touch with BitZamo’s customer support team by live chat or by email at [email protected]. The customer support staff is available around the clock, and in a variety of languages, ensuring smooth communication and issue resolution.
In our experience, the support team is both responsive and knowledgeable. Live chat agents typically reply within minutes, providing quick and efficient solutions to any of the inquiries we had. For more complex matters, email support is a reliable option, though response times would be understandably slower.
BitZamo Casino Reviews by players
Rate BitZamo Casino and write a review