The availability of the payment methods on BitCasino varies wildly depending on your location. For deposits, these can include Visa, Mastercard, Neteller, Skrill, EcoPayz, and SticPay. However, the main ones are the crypto options which are Bitcoin, Ethereum, Litecoin, Ripple, Tron, DOGE, Cardano, and Tether. The minimum deposit amount is the same for all currencies and methods and is set at the equivalent of 0.25 mBTC. Furthermore, transactions are instant, and you won’t be charged any processing fees. The supported currencies are BTC, ETH, LTC, XRP, TRX, USDT, and JPY.
For withdrawals, you can use Bitcoin, Ethereum, Litecoin, Ripple, Tron, and Tether, as well as Neteller, EcoPayz and SticPay. The minimum here is the equivalent of 0.5 mBTC.
Before you make a withdrawal, you need to verify your email address. Then, you can request a withdrawal as long as you have at least 3 blockchain deposit confirmations.
Another detail we consider relevant to mention is that if the amount you would like to withdraw is equal or lower than the deposited amount, it will be processed back to the payment method used for depositing. You can withdraw the remaining amount via whichever method you see fit.
The minimum withdrawal amount is 0.5 mBTC (0.0005 BTC). If you win more than €250,000, your winnings will be paid out in several installments.
Due to the nature of cryptocurrencies, processing of payments is almost instantaneous and won’t take much longer than several minutes, while the more conventional methods can take up to a couple of days. The casino has set a 5x wagering requirement on all deposited funds, which is much higher than the standard 1x that most websites employ and makes this particular one much harder to recommend.
Like most crypto casinos, BitCasino is licensed by the Curacao eGaming Authority. Regulators such as the MGA or the UKGC would never give a license to a casino offering crypto payment options.
As you may know, cryptocurrencies are frowned upon and operators have no other option, but to apply for an offshore license. At the same time, players living in countries where online gambling is prohibited, often play at crypto casinos because of the fast withdrawals and the anonymity they offer.
Of course, we would not turn a blind eye to the fact that some players shy away from offshore licensees as they have been stung by a scam casino in the past. Today, offshore casinos should not associated with a scam. There are credible Curacao casinos and we are happy to help you find them.
Assistance is available on BitCasino under the forms of email and chat support. Both can be found in the Help Centre, alongside an extensive FAQ database, containing information on almost all general topics you might have questions about. The email works as a contact form that you can fill out with information on your issue and allows you to attach any pertinent files.
It does not seem like customer support is available round the clock. When you click on the live chat support icon, a window containing frequently asked questions pops up. Sadly, there was no one to handle our queries about specific bonus-related questions.
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