ZoloBet Casino Review

Now let’s review the payments section, with deposits and withdrawals. The ZoloBet website accepts different payment methods, including standard payments like Visa and Mastercard, crypto like Bitcoin, Ethereum, Litecoin, Ripple, Tether, and Solana, and e-wallets like Jeton. However, having only a few cryptos, a single e-wallet, and no vouchers can be quite limiting. In addition, for some not-so-tech-savvy users, having no bank transfers can be an obstacle.

What about deposits? Well, we should note that the minimum deposit to qualify for a bonus is 20 EUR, which is quite standard.

The minimum withdrawal amount is also 20 EUR. It’s important to understand, though, how wagering and Terms and Conditions work as “the company reserves the right to deduct 20% from the amount of the requested withdrawal in case the deposited money was not wagered 1x times before requesting the withdrawal,” as cited on the site.

Usually, the maximum withdrawal is 1,500 EUR per week and 3,000 EUR per month – unless otherwise specified in the Terms and Conditions. Such low amounts can be quite limiting for players with bigger wins. At the same time, limits can be used to promote safer gambling.

Inactive Accounts

For those who decide to leave ZoloBet, don’t forget to close your account to avoid fees (ZoloBet’s monthly administrative fee of 10 EUR). Note that an inactive account is any account that has not been used for 12 consecutive months.

Do not hesitate to contact the team at [email protected] for more information.

So let’s explore another crucial aspect when it comes to gaming: licensing. As mentioned above, ZoloBet is owned by Datu 365 Group LTD and licensed and regulated by the Government of the Autonomous Island of Anjouan, Union of Comoros. The license number is ALSI-104504020-FB, and the document is available online. While such visibility is a plus, we should note that licenses by the jurisdiction of Anjouan are issued quite easily, so one must proceed with caution.

ZoloBet Casino offers customer support for both seasoned players and beginners, either via chat or email (no support over the phone).

While the lack of phone support can be disappointing, one of the worst aspects here is that the platform seems deceptive in a way. In the Company Details section, it says support is available round the clock… while actual customer support is available only from Monday to Friday, from 09:00 to 18:00 CET time. Can you imagine needing tech support or information on the spot and having to wait for their operating times? Oh, and when you manage to get a hold of an agent, we noticed that their social skills may need a bit of polishing.

Interestingly enough, though everyone talks about AI and automation, there is no ZoloBet chatbot to provide information when a real agent is not available.

On top of that, the site is not very informative. Its sections, even those related to responsible gambling (the Self Exclusion section, in particular), are short and without any links to help players access a safe gaming environment.

But hey, let’s be positive. At least, when you log in, you can navigate to your profile and submit a ticket, which can be quick and helpful.