Willbet Casino Review

Willbet provides an average range of payment options for deposits and withdrawals, which should be sufficient for most players. You can make transactions using common methods like Visa and Mastercard, as well as more specialized options such as PaySafeCard, MiFinity, and several cryptocurrencies. The crypto options available include Dogecoin, Bitcoin Cash, Litecoin, Ethereum, and Bitcoin. Additionally, players can also choose to use Bank Transfer for their transactions, covering a range of preferences.

Willbet does not charge additional fees for cryptocurrency transactions beyond the network fees set by the blockchain. This means that when depositing or withdrawing with crypto, you only need to cover the network fee associated with each transaction.

Withdrawals are processed only through the verified bank details provided at the time of account registration. Before a withdrawal is approved, Willbet performs verification checks, including KYC (Know Your Customer) processes and the confirmation that any promotional or bonus conditions have been met. Players must provide genuine proof of transactions to proceed with withdrawals, as any signs of fraud may lead to account suspension. If a withdrawal request does not meet Willbet’s requirements, it can be denied for various reasons, including missing out on promotional tasks, providing incorrect bank details, inaccurate personal data, engaging in illegal betting, or failing anti-fraud checks on free game winnings. If KYC verification is requested, any pending withdrawal requests will be canceled until all necessary information has been confirmed.

The minimum deposit required to make your first withdrawal is ₹300, and the minimum amount for all withdrawals is ₹500. For players who haven’t made any deposits, the maximum withdrawal allowed is ₹100.

There is currently no specific information available on maximum withdrawal limits at Willbet. This lack of detail may lead players to reach out to customer support for clarification on any limits that might apply to large withdrawals. However, for Vip players the withdrawal limits are $11250 weekly and a monthly cap of $45000
Willbet also supports some local payment methods based on the player’s location. For instance, players in India, Pakistan, and Bangladesh have the option to use UPI, Paytm, Netbanking, Skrill, Neteller, or cryptocurrency transactions. In Australia, payment methods like POLi, BPAY, Skrill, Neteller, and credit/debit cards are available. Canadian players can choose from options such as Interac, iDebit, PaySafeCard, Skrill, and various cryptocurrencies.

For verification purposes, Willbet requires specific documents to complete the withdrawal process. Players need to provide personal information such as their name, date of birth, gender, address, email, mobile number, and, if available, a social media account. Identification documents are also necessary, which can include a valid ID card and recent utility bills like an electricity bill. Finally, financial details are required, covering bank account information and details of payment transactions. This verification process helps to secure each transaction and prevent fraudulent activity, making it an essential step in withdrawing funds from Willbet.

Inactive Accounts

Willbet has a policy in place for inactive accounts, which applies if an account shows no activity for a prolonged period. Specifically, if an account remains inactive for 180 days, it will be marked as inactive. Once an account is considered inactive, Willbet reserves the right to charge a maintenance fee to keep the account active on their system. However, it is not clearly specified in the terms how much this maintenance fee might be, leaving some uncertainty for users about the potential cost of inactivity.

If an account remains inactive for a full 12 months, it will be closed, and any remaining balance may be forfeited. To avoid this, keep your accounts active by logging in and engaging in any activity, such as placing a bet or making a deposit.

According to its terms and conditions, Willbet is owned and operated by Novisoft N.V., a company registered under the laws of Curacao. Willbet claims to hold a license from the Curaçao Gaming Control Board, the authority that regulates gambling activities in Curacao. Typically, some online casinos display a GCB (Gaming Control Board) icon at the bottom of their homepage, which players can click to view the license details. However, Willbet does not provide this clickable icon. Despite this, users can still find information on the company’s registration, which adds a layer of transparency about its operational legitimacy.

Willbet places a strong emphasis on anti-money laundering (AML) practices and responsible gambling. In terms of AML measures, the platform actively monitors transactions, conducts regular account reviews, and adopts a risk-based approach. This means that if they detect any unusual or high-risk activity, they increase the level of monitoring and may take further precautions to prevent any fraudulent transactions. Willbet also encourages responsible gambling and offers tools to help players manage their betting habits. Players can set personal limits, such as deposit limits, loss limits, and wager limits, to control their spending. Additionally, Willbet provides links to three external support organizations for gambling assistance.

For players who need a break, Willbet offers the option to set Time-Out periods. These periods allow players to temporarily pause their accounts for 24 hours, one week, or one month, during which they cannot make deposits, place bets, or access any promotional offers. For those who require a longer break, it provides self-exclusion options. Temporary self-exclusion allows players to restrict access to their accounts for 7 days, 1 month, 3 months, or 6 months. There is also a permanent exclusion option, which closes the account indefinitely and cannot be reactivated under any circumstances.

Willbet offers customer support through multiple channels, allowing players to reach out in different ways based on their preferences. According to their terms and conditions, the primary contact method for general support inquiries is through email. The general support email is usually referred to as “[support email]” in their documentation, although users can also reach out via another email provided by Willbet, [email protected]. Additionally, Willbet provides a live chat feature on its website, Another way for players to connect with Willbet’s community and support is through their official Telegram group, where they can ask questions, receive updates, and engage with other players.

Sadly, Willbet currently does not have a Frequently Asked Questions (FAQ) section. This could be inconvenient for players who prefer finding quick answers on their own without reaching out to customer support.