At Welle Casino you can quickly and safely make deposits and withdrawals via some of the most popular banking options nowadays. You have credit/debit cards like Visa and Mastercard, as well as the traditional bank transfers. Other than that you can also choose between a variety of online payment solutions such as Jeton, Mifinity, Skrill, Rapid, Ecopayz, CashtoCode, Paysafecard, Interac, Volt, PayDo, Klarna, Neteller, Astropay, Paysera, and Revolut, which makes gambling at welle.casino quite convenient for any player around the world. Last, but not least, all fans of cryptocurrencies will also be happy to know that there’s a diversity of crypto coins here like Bitcoin, Tether, Ethereum, Litecoin, Dogecoin, DAI, Ripple, Tron, Cardano, and Bitcoin Cash for example.
Keep in mind however, that for both deposits and withdrawals the exact list of available payments may vary according to your country of residence.
The minimum deposit at Welle is fixed at €10 and that’s a pretty affordable amount, as well as a standard for the sector. Yet, beware that deposits via some of the payment methods come with some taxes, unfortunately. To be exact, there’s a €1 fee on deposits made with Visa, Mastercard, Paysafecard, Interac, CashtoCode, Volt, PayDo, Klarna, and Revolut, so keep that in mind. Luckily, the rest of the options come with no processing fees, so you can use Skrill, Rapid, Jeton, Ecopayz, and crypto coins with a piece of mind. After all, the good news is that all investments are said to come with instant processing.
When it comes to withdrawals, the minimum is said to be at least €20. That’s another favorable amount that fits into the standards of the sector perfectly.
The maximum you can cash-out however depends on the payment method itself. Here’s what we mean by that:
- The maximum for credit cards and vouchers is up to €2000 per day, €5000 per week, €10000 per month, and €50000 per year.
- On the other hand, the maximum limits for e-wallets and bank transfers are €3000 per day, €10000 per week, €20000 per month, and €100000 per year.
- Finally, cryptocurrencies feature maximum withdrawal limits of €15000 per day. Yet, the weekly and monthly limits are not specified.
- In addition to that, if the deposit was made by card but the withdrawal is made by crypto method, then the limit is €2000.
As part of our withdrawal policy, users are entitled to initiate up to two withdrawals per 24 hours, so that’s another thing you should take into account.
Also keep in mind that an additional security check will be initiated after a single withdrawal that exceeds €1000 or cumulative withdrawals with a sum over €2000. Verification might require but is not limited to a copy of a player’s passport, proof of address, and/or copies of credit cards/debit cards, e-wallet and bank statements when applicable.
When it comes to withdrawal fees, in general all cash-outs are said to be free of charge. Yet, in some exceptional cases Welle may charge fees for processing withdrawals and this information will be clearly laid out during the withdrawal process.
Finally, note that before requesting any withdrawals, you need to complete the rollover requirement, otherwise no payouts will be allowed. Usually, most of the houses require between x1 and x3 wagers of your deposit prior to making any cash-outs, so that’s the standard for the sector. In this case however, the exact rollover amount varies according to the game you play. In other words, you need to make at least x3 turnovers of your deposit when it comes to Slot games, while at least x6 wagers are needed for Live games. Furthermore, the rollover requirement features at least x15 for Blackjack and Baccarat, and at least x6 wagers for Sports betting. As you see, some amounts are definitely up to standards, while others are not so favorable. In addition, beware that if you request a withdrawal without meeting the minimum turnover requirements, Welle reserves the right to charge a 15% fee on the requested withdrawal amount. This being said, the usual fees are between 5% and 10%, so the conditions at this point are also a bit exaggerated.
Inactive Accounts
Note that any account that hasn’t been used or logged in for 12 consecutive months shall be considered inactive. As a result the casino will start charging a maintenance fee amounting to €20 per month. Now, in general the whole inactive account policy is absolutely typical for the market, since most of the houses tend to leave you between 6 and 12 months before your account turns inactive. Yet, the monthly administrative fee actually exceeds the standards for the market at least twice. To be exact, most of the online casinos usually charge between €5 and €10 monthly fee, so the conditions here are definitely not in your favor.
Welle Casino is owned and operated by JER-TEAM N.V., a company established under the laws of Curacao. The enterprise is also licensed by the Government of Curacao, so you can expect a fair and safe gambling environment here.
We are so sure about the latter, just because all Curacao regulated casinos must adhere to many rules and requirements when it comes to high quality gaming conditions. This includes safe and secure gaming space, provably fair games, professional customer support services, reliable payment methods, and the availability of responsible gaming tools, just to name a few.
With this in mind, you can definitely count on Welle Casino to store your personal information safely, thanks to an advanced encryption technology, which safeguards sensitive data. The games here are also 100% fair and unbiased and that’s ensured by random number generators (RNGs).
When it comes to playing responsibly and protecting yourself from gambling problems, Welle offers several tools to help with that. For example you can limit your access to your profile for 1, 2, 5, or 7 days, or even for an indefinite period of time. In order to do so, just visit your profile and click on the Limits section. Other than that you can also self-exclude yourself from gambling for a 24-hour stand-by period as well as for 7 days, 30 days, 2 months and longer timeouts. Just contract the support team at [email protected] and the support team will support you further. Just keep in mind that once being self-excluded, you will not be able to make deposits, withdrawals, or make inter-account transfers with your Welle account, nor will you receive any marketing emails or newsletters.
At Welle Casino you can count on two types of customer support – an email support and a live chat feature. The live chat is available at the right bottom corner of your screen, as well as at the Help menu.
This being said, the help center of welle.com is pretty well organized with different subcategories such as Live chat, Send message, Our contacts, Frequently Asked Questions (FAQ). The Send Message format is actually pretty convenient since all you have to do is to fill in the name, email and select the subject from the drop down list. Then just start texting, plus that you can also add a file if it’s necessary.
Other than that, you can also write to [email protected] from your personal mailbox. The casino is available on multiple social media platforms as well such as Facebook, Telegram, Instagram, Tik Tok, and YouTube, so you have many additional options to gather information or get support.
The FAQs are also pretty varied and cover the most searched topics such as registration and login, deposits and withdrawals, verification and security, bonuses, games, and responsible gaming to name a few.
Finally, another good news is that both the live chat and email support are available round the clock. Moreover, the support agents are dedicated to providing professional and prompt support no matter the issue – from technical issues or gambling questions, they got you covered!
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