Ultra casino supports payments via Bank Transfer, VISA debit/credit cards, MasterCard, Trustly, Neteller, Skrill, ecopayZ. The full list of payment methods available for players from your country will be displayed on your cashier page when (if) you open an account. The minimum deposit is €10. The minimum withdrawal, however, is unknown and as mentioned earlier, we did not get the chance to ask customer support for information, so if anyone has ever requested a withdrawal at Ultra, please let us know what’s the lowest amount you can cash out.
According to the Terms, the max withdrawal is €5000 per day.
If you have been playing online casino games for a while, you must have heard of the deposit turnover requirement where players are supposed to play through the deposited amount in full before they are allowed to cash out. What’s more, some scam casinos require players to wager the deposited amount 3x or even 6x. Now, let’s get back to casino Ultra, though. It requires a 1x deposit turnover, and the terms state that if the deposit is “not played through in full before a withdrawal is requested, we reserve the right to make a charge to your account to cover all reasonable costs relating to both the deposit and withdrawal. If necessary, the value of the withdrawal requested may be reduced accordingly”. It should have been nice to specify the fee, but we have what we have.
Ultra casino is operated by BP Group Ltd. – a company holding a MGA license and running NeonVegas, Nitro Casino, JustSpin casino, etc. In this case, however, the presence of a MGA license, does not seem to move the needle in Ultra casino favour we have seen offshore casinos with more generous bonuses and more comprehensive and transparent terms. Such casinos are an exception, indeed, but they do exist.
At the time of writing, live chat support is not available even to registered players. If you have a question, you can use the contact form and expect an answer. This is quite a slow way of communication and hoperfully, a live chat option will be added soon.