Twinsbet Casino Review

As a beginning, beware that no cryptocurrencies are available at Twinsbet Casino, so if you are a crypto fan this is not the right place for you.

Instead you can place deposits and withdrawals via traditional payment methods like Visa, Mastercard, bank transfers, as well as a couple of online payment solutions such as Revolut, Paysera, Urbo, Skrill, Neteller, Luminor, and SEB.

Keep in mind however that if you have selected “Credit/Debit Card” as the deposit method, you will be asked to provide a payment confirmation. The confirmation should display the first 6 and last 4 digits of the card, the cardholder’s name, and surname.

Next, the minimum deposit for almost all of the payment methods is set at just €3. This is more than favorable, especially compared to the industry standard of €20. The only exceptions are Skrill and Neteller which require a minimum of €15 which is also up to the grade.

The minimum withdrawal on the other hand is said to be €10 and that is another golden standard for the sector.

Unfortunately, the maximum withdrawal limits per day, week, and month are not specified. What we know for sure however, is that the maximum winning is capped at €150,000.

Next, as the casino states most of the payouts are processed instantly, yet some banking options may require up to 5 business days in order to hit your account.

When it comes to the withdrawal fees, again the casino doesn’t mention anything on the topic. Nevertheless, most of the online casinos nowadays don’t tend to charge any fees on cash-outs so we hope this is the case here as well.

Another detail that is missing is the rollover requirement. Usually, the majority of online gambling houses tend to ask for between x1 and x3 turnovers of your deposit prior to any withdrawals. This setup ensures that no money-laundering is possible and that all money invested is used for gaming purposes only.

Twinsbet Casino is owned and operated by UAB Nesė, a company licensed by the Gaming Control Authority under the Ministry of Finance of the Republic of Lithuania, license no. DIE-291. For this reason you can expect fairly safe and secure gaming conditions here, as the activities of this casino are constantly supervised. What’s more, it has met a lot of requirements in order to be granted the license in the first place. All regulated online gambling houses must ensure the safety of your personal data as well as 100% provably fair games. The latter is guaranteed by the Random Number Generators (RNG) that every authorized casino must implement.

Twinsbet also claims to be strongly dedicated to responsible gambling. You can tell that from its website which certainly comes with a thorough Responsible Gaming section with lots of advice on how to control your gameplay plus some external links and helpful resources. What’s more, the casino also claims to provide a set of responsible gambling tools such as deposit limits which allow you to restrict the amount of money you invest for a day, a week, or a month. Furthermore, you can also limit the amount you bet for a specified period of time, or set session limits for 1, 3, or 5 hours. Finally, you can also request to temporarily block your access to the casino for 24 hours, 48 hours, 1 week, or 1 month. If however you feel that gambling has a negative impact on you and you need a longer break, contact the support team and ask for the Self-exclusion option. In short, you won’t be able to perform any deposits or withdrawals and your account will be deactivated for a definite or indefinite period of time.

In addition, at the Responsible Gaming section of the website you can also find a short self-check test. If you answer with yes to most of the questions, then it’s possible that you experience gambling problems. Have a look:

• Do you think that gambling is just one of many entertainment activities?
• Are your bets within your means? Are they reasonable and calculated?
• Do you find it easy to stop gambling?
• Do you understand that winning can be fun, but it’s not everything?
• Do you accept that losing can be disappointing, but it’s not the end of the world?

The Contacts section of the website contains everything you need in order to get in touch with the support team. As a beginning, you can text [email protected] and explain your question or issue as detailed as you can. The page also provides a short form you can use in order to send your message faster – just fill in name, email, and message, but also choose the topic from the drop down menu. It can be Account, Casino, Deposits, Withdrawals, Responsible Gaming, or Sportsbook.

Alternatively, the easiest way to contact the support team is via the live chat feature. Just click on the small green icon at the bottom of the page and type in your email, names, and message. The best part is that the live chat also allows you to attach a picture or even document so that you can explain the problem as thoroughly as possible. To be precise, you can add up to 5 files at once.

Finally, the Frequently Asked Questions (FAQ) consist of multiple of the most searched topics and are a great way to promptly find the right answer without reaching out to the support agents.

Overall, we consider the support services to be up to standard featuring knowledgeable assistants and lightning fast response times.